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Demfilz Support Tickets

$19.95

/ Month
Free plan available 30 Days Free Trial

About Demfilz Support Tickets

Launched Oct 10, 2026

Categories

Built by Directoroy.com.au Pty Ltd

Address

383 George St, Sydney, NSW, 2000, AU

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Description

A help desk for your store: a support portal on your storefront and a ticket desk in your admin.

Demfilz Support Tickets turns your store into a help desk. Customers open and follow tickets from a support portal on your storefront, or an optional form block, and attach the order in question. Staff work every ticket from one screen in the Shopify admin: internal notes, canned replies, filters, search, bulk actions and CSV export. Departments, SLA targets, round-robin auto-assign, reminders and auto-close keep the queue moving. Every notification email is an editable template.

Demfilz Support Tickets turns your store into a help desk. Customers open and follow tickets from a support portal on your storefront, or an optional form block, and attach the order in question. Staff work every ticket from one screen in the Shopify admin: internal notes, canned replies, filters, search, bulk actions and CSV export. Departments, SLA targets, round-robin auto-assign, reminders and auto-close keep the queue moving. Every notification email is an editable template. more
  • Storefront support portal where customers open and follow their own tickets
  • One admin desk: internal notes, canned replies, filters, search and CSV export
  • Departments, SLA targets and round-robin auto-assign to route every ticket
  • Reminders, auto-close and editable templates for every notification email

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