We tried different solutions for WhatsApp Marketing and found Delight Chat to have a fair offering for its valued features. The Delight Chat team is very prompt and supportive.

Love the app. I have been using this for multiple brands for years, and I am impressed with their customer support, which resolves any queries within hours.

Been using DelightChat for almost a year now, and we can completely assure you this is the best app out there. Their pricing is so reasonable and no other competitor could match it. If you are a Startup, delight chat will solve your problem from WhatsApp marketing to HelpDesk. Their Support is immaculate have used other apps as well and no one can come close to their support. You don't have to pay for multiple apps. Delight is your one-stop solution. Kudos to the team, curious to see what new feature will they surprise us with.

Recomiendo la aplicacion primero por el soporte (pese a la diferencia horaria) me atendieron fuera de su horario de trabajo. El equipo es muy amable y siempre estan innovando en nuevas funcionalidades con la comunidad, los precios estan excelentes comparado con la competencia. Y la posibilidad de integrar todos los canales posiblesen una sola plataforma lo convierten en un todo en uno!!! Sigan adelante!!!

DelightChat has revolutionized our approach to customer service. It has seamlessly integrated various communication platforms—from WhatsApp and emails to social media—ensuring that all our conversations and interactions are centralized in one convenient location. What I particularly appreciate is the ability to conduct internal communications within these chats, which greatly enhances our team's coordination and alignment.

Delightful experience with team DelightChat! We have been using DelightChat for over 2 years now and no other tool comes close to the being one stop solution for all our customer communication needs. It not only integrates with all social channels but also allows you to respond to DM’s and comments from Instagram and Facebook (be it from ads or organic). The WhatsApp integration is deep, we were able to not only set up user journey automations but also set up multiple chatbots. The Shops on WhatsApp is a game changer for upselling. And with targeted marketing on WhatsApp our customer retention has also gone up. I would say DelightChat is a MUST HAVE for all Shopify merchants. Bharath and his team are very helpful and responsive! KUDOS to them…

This is the most feature dense chat platform out there. I have tried all of them but the features in this app are just another league. I absolutely love this product. The team behind this is super super smart and prompt making it the best customer support of all the integrations including like of Google, Meta, Razorpay etc.

This is a great app and it has tied everything together very nicely for us. There is just one major issue for us, which according the to team is only happening to us, and that is that the notifications do not always work as intended. Most of the time they work and new notifications are highlighted. Yet sometimes they aren't highlighted, and we miss them, which often lands us in a lot of trouble, as we miss team members or client notifications. If this would be resolved, it would definitely be a 5-star app for us.

I've been using DelightChat for over a year now totally a game changer. It's easy to use and customer support team is always ready to help. Totally worth it and if your market uses WhatsApp this is definitely game changer!

WOW - Delight chat has changed our lives! Better sales person management, been able to make better decisions based on performance metrics, a one-stop solution to all our merchant communication needs - we've replaced Slack with DC entirely! My entire team doesn't need to play chinese whispers anymore and everyone has visibility from the time of query to post-sales to subsequent orders - MUST HAVE APP for all Shopify merchants! GREAT SERVICE TOO - they helped me sort out some backend issues with Meta that we couldn't fix for a year. I CANNOT IT RECOMMEND ENOUGH. Worth every penny with broadcasts, tagging, etc - super app and super team. Special mention to Thejus who is a calm, patient solutions EXPERT. Also to Vasudev for great post-onboarding service.