Amazing customer support! The app itself is great, but the support team is what really makes it stand out. I had a small issue with configuration and Support Agent jumped in immediately to fix it. It’s rare to get such fast responses. 10/10 service.

I’m very satisfied with the support from the DelightChat team. They’re always quick to respond, extremely helpful, and genuinely care about solving my queries. Their guidance has really helped me understand and make better use of the platform. Excellent service overall — highly recommended!

Title: Smooth Setup & Excellent Support Review: We’ve been using this app for our Linen Culture store, and it’s been a great experience so far! The setup was simple, and the support team is quick and very helpful whenever we need assistance. The app works smoothly with Shopify — perfect for managing our orders, customer chats, and automations. Highly recommended for anyone looking to streamline their store operations and improve customer experience. — Linen Culture (www.linenculture.in)

Dharmapriya S is ULTRA supportive, an excellent guide in setting up this service. Thank you so much!

everything is amazing, prices are very resunable compared to what you are getting, and one of the best customer support experiences I have ever had

Amazing support and easy to use DelightChat has made WhatsApp marketing so much easier for our store. The setup is simple, and their customer support is amazing — always prompt and ready to help with any questions. Highly recommend!

Great customer service. No delays, works as expected and makes communication very efficient. Great work Delightchat team !

Very useful for integrating all points of communication

Delight has been a great partner for Whatsapp Marketing. I would definitely recommend especially for their customer service.

I have been using Delight Chat for more than 6 months now and I think this is the right time to provide the review for this app. Delight Chat provides omni channel means that all our social media messages or post comments are accumulated in the delight chat dashboard and we can send reply to users from delight chat directly. Their mobile app also works quite fine. I wont say its top notch as there are some issues with their mobile app notifications. Regarding Broadcast messages, they provide a feature of sending 10 images as a carousel card which is very useful and every card has a CTA button with a separate link to take user to the corresponding product page. I have not seen any other app which provides 10 cards in their single broadcast message. All in all, these guys are doing good work at this price point. I have used interakt before but creating braodcast on that platform was a hassle for me. Support was also not good but Delight Chat has better support system and the omni channel at the same price point. One more important point is that they dont charge any markup on utility or marketing messages.

Dharm Priya is excellent and super helpful with lot of patience Thankyou so much Delightchat !!

Great app! Very seamless and easy integration to multiple platforms & support channels. Support team also very responsive and helpful in resolving issues. Recommended!

Instagram automation can be incorporated like whatsapp, WhatsApp automation response system can be improved with more customisable features and seller support could be improved. Add the option for workflow automation (drag & drop) method. Rest all the support is good.

DelightChar has been an amazing addition to our sales process. Communicating with customers is seamless and provides an additional layer of communication to our customers. The customer service of DelightChat is superb, very minimal waiting time and clear and informative instructions.

Absolutely loving the service from Dlightchat! The team is super helpful, proactive, and always on time when it comes to solving issues. Whether it's a quick message on WhatsApp or a detailed discussion over Google Meet, they’re always ready to support. Great service, smooth communication, and a team that genuinely cares — highly recommend!