Shopify Customer messaging apps

WhatsApp & Helpdesk ‑ MyAlice

$60-$180 / Month

7.2

9 Reviews

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Centralize every order, every conversation, even social DMs.

Live chat widget

Order management

Broadcast campaigns

Unified inbox

Cart recovery automation

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Heymarket SMS

$119-$239 / Month

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Business Text Messaging with Customers Show more

Heymarket SMS is an integrated messaging app designed to streamline communication for businesses using Shopify. By syncing customer information, such as recent orders and loyalty data, the app enables seamless conversations with shoppers without the need to switch between different platforms. Featuring a robust 2-way sync, Heymarket ensures that your customer interactions are always accurate and up-to-date. The app allows businesses to send personalized SMS marketing messages and automatic notifications at every stage of a Shopify order. Additionally, it supports messaging through various channels, including SMS, Instagram Messaging, Facebook Messenger, and more, providing a comprehensive customer engagement experience. With enterprise-grade reporting and security compliance such as SOC 2 Type 2, TCPA, and HIPAA, Heymarket SMS offers reliable and secure communication solutions for businesses seeking to enhance their customer engagement strategy.

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Multi-channel messaging

Automatic order updates

2-way messaging

Personalized sms marketing

Enterprise-grade security

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Replyco ‑ eCommerce Helpdesk

$70-$350 / Month

6.7

12 Reviews

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Manage email, social and marketplace customer messaging.

Marketplace integration

Multi-channel support

Automated workflows

Quick responses

Analytics reports

Team collaboration

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Afterpay On‑Site Messaging

(2.2/5)

41 Reviews

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Increase customer sales with pay-over-time onsite messaging

No coding required

Customizable messaging

Visual editor

Millennial and gen-z targeting

Payment method promotion

Increases shopping frequency

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Clearpay On‑Site Messaging

(1.4/5)

6 Reviews

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Increase customer sales with pay-over-time onsite messaging

Increase sales

Customizable messages

Visual editor

No coding needed

Preview option

Easy publish

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ChatBreezes AI SocialInbox CRM

$1 / Month

7.9

9 Reviews

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Sell on WhatsApp, Facebook, Instagram & More with AI & Human

One-click setup

Boost conversions

Auto sync shopify

Unified messaging

Collaborative sales

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Bread Pay Messaging

6.1

4 Reviews

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Offer on-site messaging and customer prequalification

Pre-qualify financing

Checkout fast

Transparent terms

Custom loan plans

Re-engage shoppers

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PayPlan by RBC Messaging

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Offer on-site messaging and customer prequalification

Order information transfer

Custom loan plans

On-site messaging

Customer prequalification

Transparent financing

Quick checkout process

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Slv Whatsapp followup message

$9.9 / Month

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streamline support with automated messaging and WhatsApp chat Show more

Slv WhatsApp Followup Message is a robust tool designed to enhance customer interaction by integrating seamless chat, follow-ups, and automated messaging via WhatsApp. Tailored for businesses of all sizes, this app offers two operational modes: single and multiple support agents, allowing flexibility in managing communication strategies. Users can efficiently define and manage work schedules through customizable shift times, ensuring comprehensive coverage and optimal resource allocation. The app also features an automated coupon generation system, enabling personalized promotional offers that can boost sales and customer loyalty. By streamlining communication and automating routine tasks, Slv WhatsApp Followup Message significantly improves customer engagement, while simplifying support and sales processes. This multi-faceted approach ensures businesses can maintain high-quality service and effectively manage their customer interactions with minimal manual intervention.

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Whatsapp chat integration

Multiple support agents

Automated follow-ups

Coupon generation

Shift management

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Replyco ‑ eCommerce Helpdesk

$70-$350 / Month

6.7

12 Reviews

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Manage email, social and marketplace customer messaging.

Marketplace integration

Multi-channel support

Automated workflows

Quick responses

Analytics reports

Team collaboration

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Zendesk

$55 / Month

(2.9/5)

155 Reviews

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Omnichannel customer service and engagement platform

Social media integration

Messaging integration

Email support

Omnichannel support

Chat support

Customer interactions

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Ulai

$99-$999 / Month

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Deliver delightful customer experience with GenAI based engine Show more

Ulai is a cutting-edge conversational commerce platform built on ChatGPT’s GenAI technology, designed to transform customer engagement throughout their purchase journey. By offering personalized interactions and effective product discovery, Ulai enhances the overall shopping experience. Its advanced capabilities in managing buyer pre-purchase concerns and providing tailored product recommendations help reduce refunds and increase revenue. With vernacular support and omni-channel availability, Ulai offers 24/7 human-like customer service, thus boosting customer satisfaction and loyalty. Additionally, Ulai enhances Average Order Value (AOV) and minimizes support tickets, making it a valuable asset for scaling support efficiently. The platform also includes features like personalized WhatsApp broadcasts and effective reduction of non-delivery reports (NDRs) and frauds, further optimizing the sales process. With Ulai, businesses can anticipate improved engagement, secure transactions, and a seamless end-to-end shopping experience.

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Product recommendations

Aov enhancement

Revenue increase

Product discovery

Personalized interactions

Omni-channel support

WhatsApp Chat Button by ES

$5.99 / Month

7.8

1 Reviews

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Improve Customer Satisfaction with Quick Messaging

Quick responses

Direct messaging

Easy-to-contact

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Iterable

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Cross-Channel Marketing Platform

Automated tracking

Inventory sync

Real-time data

Simple interface

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WhatsApp Order Alerts‑SyncMate

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Automated WhatsApp messaging with ease

Automated notifications

Dynamic message templates

Order invoice generation

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Desku ‑ AI Chatbot + ChatGPT

$9-$89 / Month

7.8

2 Reviews

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Market, Sell & Support with the All In One Messaging Platform

Order management

Quick responses

24/7 ai support

Omnichannel inbox

Ai copilot

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Glancito:Email & SMS Marketing

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Improve sales with automated email, whatsapp & SMS campaign

Drag-and-drop editor

Real-time data sync

Unified platform management

Ready-to-use flows

Predictive audience segmentation

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Stackend: Customer Community

$59 / Month

7.8

2 Reviews

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Customer Community, Shoppable Blogs & Rich Customer profiles Show more

Stackend: Customer Community is a cutting-edge app for Shopify stores that enhances the online shopping experience by fostering a sense of community among users. It transforms e-commerce into a collaborative activity with features like customer feeds, comments, and personalized profiles, all seamlessly linked with your store's inventory. In a highly competitive market, Stackend emphasizes the importance of community-building as a core strategy, making customers active participants in your brand's narrative. The app supports a blog shopping feed where products are intertwined with editorial content and storytelling, offering a richer shopping experience. It also includes rich customer profiles that host microshops and personal feeds, enhancing user engagement. By enabling product comments, customers can share insights and help each other find the ideal products, boosting loyalty and fostering a sense of belonging. This community-driven approach not only invigorates your store but also turns your customer base into a powerful brand asset.

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Rich customer profiles

Blog shopping feed

Product comments

Customer community

Community shopping

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Repeat Customer Insights

$59-$249 / Month

7.8

15 Reviews

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Better repeat customer retention via RFM, cohorts and segments

Shopify integration

Customer segmentation

Email reports

Customer analysis

Performance dashboards

Klaviyo sync

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Aisq: Auto Customer Support

$24.99-$199.99 / Month

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Automated customer support driving customer satisfaction.

Automated responses

Unified ticketing system

Action suggestions

Customer order access

One-click response

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Shopify Customer messaging apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 3 Apps

WhatsApp & Helpdesk ‑ MyAlice

Heymarket SMS

Replyco ‑ eCommerce Helpdesk

Afterpay On‑Site Messaging

Clearpay On‑Site Messaging

ChatBreezes AI SocialInbox CRM

Bread Pay Messaging

PayPlan by RBC Messaging

Slv Whatsapp followup message

Replyco ‑ eCommerce Helpdesk

Zendesk

Ulai

WhatsApp Chat Button by ES

Iterable

WhatsApp Order Alerts‑SyncMate

Desku ‑ AI Chatbot + ChatGPT

Glancito:Email & SMS Marketing

Stackend: Customer Community

Repeat Customer Insights

Aisq: Auto Customer Support