Klarna On‑Site Messaging logo

Klarna On‑Site Messaging

Develop by Klarna
  • Built for Shopify
  • Free App

    Convert more sales with flexible payment option messaging.

    Increases conversions
    Customized messaging
    Promotes bnpl
    Personalized promotions
    Extends order data
    202 Reviews

    About Klarna On‑Site Messaging

    Launched Jun 10, 2019

    Categories

    Built by Klarna

    Email :

    [email protected]

    Address

    629 N. High St., Suite 300, Columbus, OH, 43215, US

    Website Privacy policy
    Zotabox: Promote & Convert 20+ logo
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    Easy popups, banners, upsell tool, header bar to boost sales...

    Introduction Video

    Description

    Convert more sales with flexible and customized on-site messaging about Klarna as a payment method

    Create customized messaging ranging from banners promoting your partnership with Klarna & availability of payment options, to personalized promotions on product, cart & other pages. Highlighting buy now pay later (BNPL) options to your customers while they’re still shopping can lead to more conversions at checkout for you. We also offer a dedicated support team. First, ensure Klarna is active as a payment method in checkout and then use this app to inform customers that they can pay with Klarna.

    Create customized messaging ranging from banners promoting your partnership with Klarna & availability of payment options, to personalized promotions on product, cart & other pages. Highlighting buy now pay later (BNPL) options to your customers while they’re still shopping can lead to more conversions at checkout for you. We also offer a dedicated support team. First, ensure Klarna is active as a payment method in checkout and then use this app to inform customers that they can pay with Klarna. more
    • Promote the availability of payment options like Klarna and increase sales.
    • Customize and personalize your messaging to maximize conversions.
    • Optionally extend order data sharing & prevent inventory oversells.

    Pros

    • Customizable messaging options ranging from banners to personalized promotions on product, cart, and other pages
    • Potential to increase sales by highlighting Buy Now Pay Later (BNPL) options during the shopping experience
    • Availability of a dedicated support team for user assistance
    • Promotes flexible payment options like Klarna which can attract different customer segments
    • Can lead to more conversions at checkout by informing customers about payment flexibility early in their shopping journey
    • Capability to prevent inventory oversells through extended order data sharing

    Cons

    • The app's effectiveness is contingent upon Klarna being active as a payment method at checkout, which requires prior setup
    • Customization options might require additional configuration efforts
    • Potential dependencies on Klarna’s service quality and availability, which can affect the overall user experience
    • Customers might be hesitant or wary of BNPL options due to concerns about over-leveraging or additional fees

    Top Helpful Reviews

    View all reviews

    Gōkana Kimonos

    Jan 06, 2025  on Shopify

    worst installation experience. I've been trying to install it on my Shopify store for a month, still without success. terrible assistance. Days go by without responding, when they do respond, they seem to not know how to resolve the issue by asking scattered questions to save time. After a month and after submitting all the documentation, I still havent the app installed in my store. They are not at all interested in solving the problem.

    Canine Culture

    Jan 04, 2025  on Shopify

    Thought we'd be able to display this on our product pages after the Shopify integration. We thought wrong...

    Fashiva

    Nov 21, 2024  on Shopify

    With shopify payment allowing to integrate Klarna payments, why can’t we have an account with it, to then actually use your service? We have been providing all necessary information to create a merchant account to then being able to offer Klarna to customers, business is registered, business bank account provided, at least 14 days return policy applied on our website and policy, we have provided all ID’s, business info displayed on our website, what else do you want? Very sad because as customers of Klarna we find it very useful and impactful. Such a shame we can’t offer it to our customers

    The Foalyard

    Oct 29, 2024  on Shopify

    Now that Shopify integrates directly with Klarna, https://help.shopify.com/en/manual/payments/shopify-payments/local-payment-methods/klarna , this app shouldn't require a Klarna account to be able to enable the on-site messaging on the product page. Without an account this is useless. :( I have contacted [email protected] three days ago without an answer.

    Everleaf

    Sep 01, 2024  on Shopify

    It only shows the 6 months rate for Klarna financing. Instead it would be a lot better to have a message showing "starting at [the 12 months rate] per month".

    Attitude Fashion

    Apr 07, 2024  on Shopify

    Doesn't work. Even though I've installed the ad blocks in my theme, and they appear in the preview, they do not show up on the live site. I'm using the Dawn theme.

    walkingpad-de

    Apr 03, 2024  on Shopify

    It’s too bad. After the new template was renovated, there was a Klarna installment module in the preview, but the website client couldn’t see it at all. It was a serious bug. There was no reply to the customer service email.

    LUMIEO

    Mar 28, 2024  on Shopify

    Normally I love the badges but it is so complicated to integrate them. Other marketing apps are so much easier use. I couldnt integrate the announcement bar, a fiver freelancer couldnt help me either.

    WONDERCRAFT LTD

    Mar 10, 2024  on Shopify

    Useful application, easy to use. Would like to see further improvements; especially for accessing a list of On-Site Messaging badges with html availability so we can add them to pages using code instead.

    DAVISPHONES

    Mar 04, 2024  on Shopify

    its been over a year watitng for the review. we already try a lo times to connect customer service or create a new account and nobody help. just a waste of time

    London Lash SANDBOX

    Feb 07, 2024  on Shopify

    Hi, I am not getting any response from support please. Having issues with the application and no response. When trying to select a static page it only allows me to see a certain amount of pages in alphabetical order, and the search tool doesn't work. I am unable to attach to my page because of this.

    Velureo

    Jan 20, 2024  on Shopify

    Im really having a hard time setting up the product widget.. what if I Had stripe but not a klarna account?!! what should i do and how my costumers would know about klarna with out a widget... I really do need help from klarna support please email me back

    Fitness Equipment Now

    Dec 17, 2023  on Shopify

    TERRIBLE EXPEREMCE WITH KLARNA. KLARNA MESSAGING MESSED UP MY WEBSITE FOR 3 MONTHS. IT WAS MESSING UP MY FORMATING AND I COULDNT EVEN GET CUSTOMER SUPPORT. IM TALKING ABOUT MONTHS WITH NO HELP. NOBODY RESPONDS OR WILL HELP YOU. IF YOU USE KLARNA YOU WILL NO DOUBT BE SORRY.

    Pearl Envy

    Nov 02, 2023  on Shopify

    I have been trying to contact Klarna for well over a week now sending multiple messages to their support email. I try to sign into my karma account to finish setting it up and place the klarna sticker on my store so people know they have that option but I can't seem to get signed in to the klarna merchant portal to get help every time I try it says the password I set up is incorrect when it's not I've sent meant emails to get a password reset or any help at all on this matter with no response ever. How do you expect people to use this app when there is a option for help but no one checks it or contacts me to help me with the issue at hand

    Nobbier

    Oct 31, 2023  on Shopify

    You used to be able to edit css of the element but for some reason it doesn't work with this app anymore. If they make it so that you can add custom css to the element again I will change the review to 5 stars but for now its pretty bad

    Show more reviews

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