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Afterpay On‑Site Messaging logo

Afterpay On‑Site Messaging

Develop by Afterpay
Free plan available

Increase customer sales with pay-over-time onsite messaging

No coding required
Customizable messaging
Visual editor
Millennial and gen-z targeting
Payment method promotion
Increases shopping frequency
Boosts basket sizes
Enhances sales
Custom payment messages

About Afterpay On‑Site Messaging

Launched Feb 09, 2021

Categories

Built by Afterpay

Email :

[email protected]

Address

La Trobe Street, Melbourne, VIC, 3000, AU

Website Privacy policy
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Description

Convert more Next Gen shoppers with Afterpay’s On-Site Messaging App

Promote your partnership with Afterpay and drive faster checkouts with customized messaging on product and cart pages. Millenial and Gen Z customers recognize Afterpay as an easy-to-use and secure payment method for buy-now, pay-later. With the On-Site Messaging App, you can easily customize, preview, and publish messages on your product listings, across your desktop and mobile channels.

Promote your partnership with Afterpay and drive faster checkouts with customized messaging on product and cart pages. Millenial and Gen Z customers recognize Afterpay as an easy-to-use and secure payment method for buy-now, pay-later. With the On-Site Messaging App, you can easily customize, preview, and publish messages on your product listings, across your desktop and mobile channels. more
  • Add messaging easily to product and cart pages with a visual editor
  • Adjust mobile view, add footer icons, and personalize theme to match your brand
  • Set minimum/maximum order limit messaging to match your account

Pros

  • Promotes partnership with Afterpay and drives faster checkouts
  • Recognized by Millennial and Gen Z customers as an easy-to-use and secure payment method
  • Allows customization, preview, and publishing of messages on product listings across desktop and mobile channels
  • Provides a visual editor for adding messaging easily to product and cart pages
  • Allows adjustment of mobile view, addition of footer icons, and personalization to match the brand
  • Enables setting minimum/maximum order limit messaging to match the account

Cons

  • Reports of the app not working half the time
  • Customer support is unresponsive as per user review
  • Issues with prolonged processing times

Top Helpful Reviews

Deluxe Canopy

Jun 11, 2025  on Shopify

The Afterpay on-site messaging app doesn't work and the block is invisible so we had to get our developer to add a custom liquid code under the price block for it to finally show on the site. Make sure you add the custom liquid in the correct market you signed up for (i.e. US, CA etc) otherwise it will not work. One advice is to ensure your default currency and primary market match the account you applied for. Since we're based in Canada and the majority of our customers are from the United States, we set our default currency to USD and had to apply and get approved for a US merchant account, installed the Afterpay US (NEW) app and utilize our credentials for the US account. If you have separate US and CA Afterpay Merchant accounts, you must have separate Shopify stores to activate Afterpay using each merchant credentials. If you do not have separate stores and is utilizing Shopify's Market feature, it will not work.

River and Sands

Jun 04, 2025  on Shopify

This app does exactly what it promises — no fluff. The setup was super straightforward with clear instructions, and it seamlessly added Afterpay messaging to both our product and cart pages. It now clearly shows customers they can shop with Afterpay, which helps drive conversions. Highly recommend for any store offering Afterpay!

Xavier Stone

May 24, 2025  on Shopify

Works perfectly fine. Setup in literal minutes. I think those struggling with it either actually don't have Afterpay and think this app just makes it available on their website (lol), or they limited knowledge of how shopify works, and really shouldn't be in ecommerce game. Ignore the 1 stars, its insanely easy and the documentation are detailed and precise.

Australian Ceremonial Cacao

May 06, 2025  on Shopify

The messaging is just that, a message, it shows customers on the product page and the checkout page that its available, the after pay button turns up after they click checkout on my shopify store. If you click on the green messaging button it just gives the shopper the run down, it doesn't take them to pay via after pay. So i followed the video and it showed up straight away. The reviews really freaked me out I didn't know what was going on! It works anyway so nothing to complain about from me..

Arcadia North

Mar 26, 2025  on Shopify

Straight up doesn't work. The app block does not load at all and just stays empty/blank. Support will tell you to refer to the extremely basic installation instructions, which obviously wouldn't help if the app itself does not function at all.

Polina Bright

Mar 12, 2025  on Shopify

Useless App & Non-Existent Support! This app does not work at all. We followed the official Afterpay On-Site Messaging Implementation Guide exactly as instructed, yet the message blocks either remained invisible or empty. We tested multiple Shopify themes (including default, unmodified ones), and the messaging never appeared. Inspecting the page source confirmed that the Afterpay script loaded, but the generated block was 0 in size—completely non-functional. The official support was unhelpful and dismissive, repeatedly linking us to the same useless documentation instead of addressing the technical issue. After weeks of back-and-forth emails, no resolution was provided. Given that Afterpay’s own merchant support team set up our account incorrectly, we’re not surprised their app is just as broken. Avoid wasting your time with this app—it simply does not work, and Afterpay’s support does not care.

Headwaters Bamboo

Feb 20, 2025  on Shopify

App does not work. I filled out the form for help and when they get back to me they want me to fill out an onboarding form just loops back to my status page for setting up the payment system. Does this payment system even work?

AURAPRO SAUNA™

Feb 11, 2025  on Shopify

Horrible Customer Service, No Response! Absolutely terrible experience with Afterpay. I’ve been trying to contact them for hours with no response whatsoever. I sent an email over many hours ago, and still nothing—no reply, no support, nothing. Their customer service is nonexistent. A company this big should have basic communication, but this is a complete failure. If you ever need help, good luck getting a response! Utter disappointment.

Seedew Eyelashes

Dec 07, 2024  on Shopify

Do Not Use this!! The afterpay team offers zero support to this app, very disappointed. I switched to other app.

The Sensory Store

Nov 11, 2024  on Shopify

Messaging was straightforward to install when following the instructions. Unsure if all of the people having issues are on an incompatible theme, but this worked fine for me!

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