Heymarket SMS

Name: Heymarket SMS Introduction Video
Uploaded: 2024-04-04T07:33:03Z
Duration: 1 min 33 s
Description: Business Text Messaging with Customers

Heymarket SMS

Develop by Heymarket

$47-$71

/ Month

15 Days Free Trial

Business Text Messaging with Customers

Multi-channel messaging

Automatic order updates

2-way messaging

Personalized sms marketing

Enterprise-grade security

About Heymarket SMS

Launched Aug 08, 2021

Built by Heymarket

Email :

[email protected]

Address

580 Howard St, San Francisco, CA, 94115, US

Website Privacy policy

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Introduction Video

Description

Respond to customers faster, increase satisfaction, and streamline the agent experience with SMS.

No more switching between platforms to access key information. Now, you can message your shoppers alongside their recent orders, loyalty information, and customer notes. Heymarket’s 2-way sync keeps data automatically updated, so your conversations are accurate. Message your customers with key Shopify information right at hand. Automatically send notifications at each stage of a Shopify order. Deliver a stellar shopping experience across SMS, Instagram Messaging, Facebook Messenger, and more.

2-way messaging right from Shopify
Reach multiple contacts at once with personalized SMS marketing
Automatically send order updates from Shopify that customers can respond to
Send and receive messages from SMS, Facebook and Instagram Messenger, and more
Enterprise-grade reports and security: SOC 2 Type 2, TCPA, and HIPAA compliant

Pros

Consolidated messaging platform integrates with Shopify, reducing the need to switch between different applications
2-way sync ensures data is automatically updated, making conversations accurate and up-to-date
Facilitates sending notifications at each stage of a Shopify order, enhancing customer communication
Supports multiple messaging platforms including SMS, Instagram Messaging, Facebook Messenger, and more, providing flexibility
Enterprise-grade reports and security with compliance to SOC 2 Type 2, TCPA, and HIPAA standards, ensuring data safety and regulatory compliance

Cons

Potential learning curve for users unfamiliar with integrated messaging platforms
Reliance on Shopify for optimal performance may not suit businesses using other e-commerce platforms
Integration complexity may require additional technical support or resources