Shopify Customer engagement apps 2026

Konvo: AI Support & Marketing

$155-$249 / Month

8.2

11 Reviews

Automate Support requests and Marketing Campaigns via WhatsApp Show more

Hoola: AI Support & Marketing is a dynamic application designed to revolutionize the way businesses handle customer support and marketing strategies. By leveraging cutting-edge artificial intelligence, Hoola offers intelligent customer interaction capabilities that streamline communication and enhance user satisfaction. The app provides automated support responses, predictive insights, and personalized marketing strategies, allowing companies to engage more effectively with their audiences. With intuitive analytics and data-driven decision-making tools, Hoola empowers businesses to optimize their outreach and align marketing efforts with customer needs seamlessly. Suitable for companies of all sizes, this versatile app not only saves time and resources but also boosts overall productivity and growth by integrating seamlessly into existing workflows. Experience a new era of customer engagement with Hoola, where AI-driven support meets innovative marketing solutions.

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Whatsapp integration

Marketing campaigns

Ai assistance

Customer communication

Automated support

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Mystery Discount & Free Gift

$9.99-$99.99 / Month

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Boost sales with engaging mystery campaigns and insightful analytics. Show more

BC ‑ Mystery Deals is an innovative app designed to streamline customer incentives through dynamic Mystery Discount campaigns. Merchants can create engaging gift and discount initiatives tailored to their specific store requirements, whether it's offering gifts based on customer spending or specific product purchases. The app allows flexibility in designing discounts with customizable weightages, giving businesses the power to shape unique customer experiences. Users can schedule campaigns effortlessly, opting for public or private modes, and enjoy the ability to align popups with the store's distinct branding and style. Ideal for boosting customer engagement and driving sales, BC ‑ Mystery Deals provides comprehensive insights with detailed analytics, allowing merchants to track impressions, interactions, and resultant sales effectively. This app is perfect for merchants who wish to offer unique promotions while gaining actionable insights to refine their marketing strategies.

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Detailed analytics

Popup customization

Discount scheduling

Gift incentives

Mystery campaigns

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ChatBoost – AI Sales Assistant

$4999 / Month

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Enhance sales with AI: 24/7 chats and personalized shopping. Show more

ChatBoost – AI Sales Assistant is designed to revolutionize the way merchants engage with their customers and bolster sales efforts. Leveraging the power of AI, ChatBoost provides personalized product recommendations, making shopping easier and enhancing customer support. Suitable for stores of any size, this intelligent sales assistant helps save time and resources while fostering business growth. With its capability to answer real-time FAQs and guide buying decisions, ChatBoost effectively reduces cart abandonment and boosts sales. The app offers around-the-clock support, ensuring customers receive instant assistance, even during busy periods or when the team is unavailable. Setting up ChatBoost is straightforward, with easy integration and customization options to align seamlessly with your brand's aesthetics and tone. Propel your business forward with ChatBoost, the smart solution for ensuring enhanced customer interactions and optimized sales.

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Product recommendations

Ai-powered chatbot

Quick integration

24/7 customer support

Real-time faqs

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Bagify - Upsell & Cross sell

$5-$12 / Month

(3.5/5)

7 Reviews

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Embedded and popup cross-selling, upselling, and progress bar. Show more

Bagify – Upsell & Cross sell is a dynamic tool designed to enhance your e-commerce store's sales and customer interaction by seamlessly integrating cross-sell and upsell offers. This versatile app allows you to showcase offers in a variety of formats, including cart drawers, popups, and embedded or slide-up options directly on your product pages. With its unique capability to recommend auto variants, Bagify ensures that customers receive tailored suggestions that align with their shopping preferences. Additionally, the app features progress bar offers, which can incentivize customers through rewards like free shipping, discounts, or gifts for adding more items to their cart. Supporting multiple languages, including RTL languages, Bagify is designed for a global audience. By incorporating Bagify into your store, you unlock the potential for increased average order value and improved customer engagement, making it an essential tool for any e-commerce business.

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Cart discounts

Cross-sell offers

Upsell offers

Gift offers

Free shipping offers

Progress bar

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Samplio: Product Samples

$18-$75 / Month

1 Reviews

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Allow Customer to Handpick Ideal Free Samples on the Cart Page Show more

Samplio: Product Samples is a powerful tool designed to streamline the e-commerce experience for businesses focused on growth and customer satisfaction. By simplifying the process of product sampling, Samplio allows businesses to deliver personalized samples directly to customers, enhancing engagement and building lasting relationships. With advanced analytics, businesses can easily track customer preferences and make informed, data-driven decisions that boost sales. The app integrates seamlessly with customized widgets, ensuring that every aspect of the customer interaction is in line with your brand's unique identity. It also supports multiple languages, allowing businesses to communicate effectively with a global audience. With features like feedback collection, Samplio provides valuable insights to refine products and strategies. Elevate your e-commerce journey with Samplio, turning product sampling into a sophisticated, customer-centric experience.

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Advanced analytics

Widget customization

Feedback collection

Personalized samples

Track preferences

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OfferZone : Checkout Offers

$9.99 / Month

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Display checkout discounts and promotions. Show more

OfferZone: Checkout Offers is a dynamic app designed specifically for Shopify Plus stores utilizing checkout extensibility, allowing businesses to optimize their checkout process with ease. Through a seamless dashboard, users can sync and select discounts from their Shopify store, displaying them prominently during checkout for the ultimate shopper experience. This app facilitates an engaging shopping journey by allowing custom message additions to discount codes, ensuring customers are well-informed about available deals. Shoppers can effortlessly apply these codes with a single click, enhancing their convenience during the purchase. OfferZone smartly distinguishes relevant discounts by automatically disabling any invalid codes for the user's cart, enhancing checkout efficiency. The app's user-friendly interface enables quick setup and easy discount management, empowering businesses to boost customer engagement and optimize sales effortlessly.

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Custom messages

User-friendly dashboard

Sync discounts

One-click applies

Disable invalid codes

Show relevant discounts

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Musbu - Social Chat Button

$1.99 / Month

7.9

267 Reviews

Enhance Support With WhatsApp Chat Button & Live Chat! Show more

Musbu - WhatsApp Chat Button is a powerful tool designed to enhance customer interactions by providing a seamless communication channel directly through WhatsApp. This app allows businesses to create and send custom prefilled messages, streamlining customer outreach and increasing engagement. By integrating a responsive WhatsApp icon, button, and chat widget, Musbu ensures customers have an easy, direct line to your business, which can boost satisfaction, loyalty, and ultimately sales. The chat button is fully customizable to align with the look and feel of your store, offering a personalized user experience. Installation and configuration are simple and do not require any coding expertise, making it accessible for any business. Its responsive design ensures functionality across all devices, maintaining a consistent communication experience for users.

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Customizable chat button

Responsive chat widget

Prefilled messages

ShopPop: WhatsApp & SMS alerts

$325-$980 / Month

8.2

14 Reviews

Sell more with relevant notifications for WhatsApp & Messenger Show more

ShopPop: WhatsApp & SMS Alerts is a powerful tool designed to enhance your customer relations and boost your marketing ROI. In today's digital landscape, where emails often go unnoticed and third-party cookies are phasing out, ShopPop stands out by allowing businesses to send personalized notifications via WhatsApp, SMS, and Messenger. This app enables you to automatically alert customers about back-in-stock items, new collections, price drops, and pre-orders through easily opt-in notifications, ensuring that you inform more while sending less. By collecting zero-party data through opt-in widgets, ShopPop allows for highly tailored campaigns that directly reach your customers without the hindrance of spam filters or algorithms. With real-time tracking of revenue growth, ShopPop provides businesses with valuable insights to refine future campaigns and foster stronger customer loyalty. Transform your website visitors into dedicated patrons by keeping them informed and engaged with timely, direct communication.

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Personalized campaigns

Revenue tracking

Back-in-stock alerts

Price drop alerts

Pre-order notifications

Multi-channel notifications

Hey Pongo

1 Reviews

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Programme de fidélité & SMS Marketing pour votre site en ligne Show more

Hey Pongo is a powerful application designed to help businesses transform every customer interaction—whether in-store, online, or via social media—into a long-term, revenue-generating relationship. By utilizing various tools, the app centralizes customer information within an intelligent dashboard, making it easy to manage and engage clientele effectively. Businesses can launch SMS campaigns or organize contests to maintain a strong connection with their customers, ensuring ongoing engagement and loyalty. Hey Pongo also enables customers to earn points with every purchase, encouraging repeated interactions and increased sales. Additionally, customers have the opportunity to unlock promotional codes through the business's online platform, enhancing their shopping experience. By centralizing both physical and digital users within its system, Hey Pongo ensures that businesses have a comprehensive view of their customer base and can tailor strategies accordingly.

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Loyalty program

Sms marketing

Reward points

Customer dashboard

Contest campaigns

Promotional codes

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iWeb Loyalty Rewards

1 Reviews

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Retain customers by Loyalty program with points & rewards Show more

iWeb Loyalty Rewards is an innovative app designed to enhance sales and forge enduring customer relationships through a dynamic loyalty and rewards program. By offering enticing incentives like discounts, free shipping, and free products, the app transforms new visitors into lifelong customers, significantly boosting engagement and retention rates. Tailored to meet diverse business needs, iWeb Loyalty Rewards allows customization of the rewards launcher and panel to seamlessly integrate with your store's theme. It also provides the flexibility to limit reward access, ensuring that only specific customers can participate, fostering exclusivity and engagement. Moreover, the app encourages social media interaction by rewarding customers for engaging with your brand online. Overall, iWeb Loyalty Rewards empowers businesses to nurture loyal customer communities, turning every interaction into a catalyst for growth and increased sales.

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Customer retention

Social media engagement

Loyalty rewards

Combine discounts

Customizable panel

Targeted rewards

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laxi.ai

$39-$299 / Month

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AI assistant boosts sales with tailored suggestions and automated customer support. Show more

Laxi.AI is a powerful tool designed to elevate Shopify stores with a sophisticated AI assistant. By delving into your products and understanding customer behavior, it generates personalized product recommendations that enhance sales and boost conversion rates. This intelligent assistant also efficiently manages customer inquiries, providing immediate responses that help reduce support expenses while ensuring high customer satisfaction. Perfect for merchants looking to automate their customer engagement and optimize sales, Laxi.AI provides valuable insights through detailed data analytics. Its AI-driven conversation capabilities handle order and support inquiries seamlessly, offering a natural and user-friendly interaction. With Laxi.AI, store owners can effortlessly streamline operations and focus on scaling their business.

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Personalized recommendations

Insightful analytics

Automated customer support

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Srashta ‑ WhatsApp Marketing

$17.52-$175.2 / Month

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Boost sales with automated WhatsApp messages for Shopify merchants. Show more

Srashta ‑ WhatsApp Marketing is a powerful tool designed to enhance communication between merchants and customers by automating WhatsApp messaging. This app facilitates the recovery of abandoned carts, ensuring that potential sales don't slip away. With customizable message templates, merchants can effortlessly craft personalized marketing campaigns to engage customers effectively. Real-time order and customer notifications keep everyone updated, fostering a responsive and informative shopping experience. Seamlessly integrating with Shopify checkout, Srashta ‑ WhatsApp ensures that merchants can effortlessly manage customer interactions, boosting sales and customer satisfaction. Whether you're updating customers on their order status or launching targeted promotions, this app streamlines the process with efficient automation.

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Abandoned cart recovery

Shopify integration

Real-time notifications

Customizable message templates

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Emplifi UGC

7.4

15 Reviews

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Collect, manage, and publish top UGC and influencer content Show more

Emplifi UGC is a cutting-edge app designed for marketers and ecommerce executives looking to integrate user-generated and influencer content seamlessly across the customer journey. With a focus on customer-powered commerce, Emplifi UGC places the customer at the heart of its marketing strategy, creating content that enhances revenue, brand affinity, and engagement. The app provides tools to easily find, permission, and publish shoppable social UGC across various channels, ensuring that every piece of content is optimized for maximum impact. It also allows users to manage the performance of social UGC, influencer, and community-driven campaigns effectively, providing insights and metrics to drive results. By connecting community-powered content, Emplifi UGC inspires shoppers and boosts conversions, making it an essential tool for brands aiming to engage more effectively with their audience. Emplifi UGC empowers businesses to turn authentic customer interactions into powerful marketing opportunities.

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Track campaign performance

Drive conversions

Collect ugc

Manage influencer content

Publish shoppable ugc

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Pulseem

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"Enhance sales with real-time data and targeted email campaigns." Show more

Pulseem is a robust marketing automation platform designed to fuel your eCommerce growth and boost your revenue. It provides a comprehensive suite of tools to engage customers through multiple channels, including Email, SMS, WhatsApp, Web Push, and Landing Pages—all integrated into one seamless system. With Pulseem, you can easily set up automated workflows such as abandoned cart reminders, welcome sequences, and post-purchase messages to transform casual visitors into devoted customers. The platform offers in-depth tracking of your revenue by channel, segment, and campaign, allowing you to fine-tune your marketing strategies at every step. Harness the power of GenAI to create and dispatch Email, SMS, WhatsApp, and Web Push campaigns effortlessly, with access to over 100 pre-built templates for various occasions like birthdays and welcome messages. Additionally, personalize communications by syncing your store's product catalog to craft messages based on customer activity and preferences. Leverage advanced customer segmentation based on shopping behaviors and store interactions to maximize the impact of your marketing efforts, making every message you send a valuable touchpoint in the customer journey.

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Revenue tracking

Automated workflows

Multi-channel messaging

Real-time data

Targeted campaigns

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Akeans Likes and Dislikes

$5.99 / Month

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Engage Customers, Gather Insights, and Enhance Sales Show more

Akeans Likes and Dislikes is a powerful Shopify app designed to enhance your online store by enabling customers to actively engage with your product catalog. With its intuitive Product Likes or Dislikes feature, the app allows customers to provide valuable feedback, expressing their opinions and appreciation for your products. Store owners gain crucial insights into customer preferences, identifying popular and less popular items within their offering. This feedback loop not only helps in understanding what resonates with your customers but also provides opportunities for improving the overall shopping experience. By utilizing recent product feedback, store owners can make informed decisions to optimize their inventory and marketing strategies. Encourage customer interaction and make data-driven improvements with Akeans Likes and Dislikes, fostering a more dynamic and customer-centric store environment.

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Shopify integration

Product insights

Customer feedback

Engage visitors

Likes/dislikes option

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MassVi AI Videos

$2700-$999 / Month

Genera videos AI de personas reales haciendo reviews para ti Show more

MassVi AI Videos is the ideal app for merchants aiming to boost sales through customized video marketing. By focusing on the power of personalized videos, MassVi addresses the challenge of capturing customer attention in a more dynamic and memorable way. The app simplifies the entire process of creating, customizing, and distributing tailor-made videos that resonate with your target audience. Whether it’s promoting new products, delivering personalized offers, or enhancing brand loyalty, MassVi saves you valuable time while maximizing impact. In just 24 hours, you can generate compelling video reviews of your products featuring realistic AI characters. Customize your AI character by selecting attributes such as region in South America, gender, voice, and style to ensure your reviews engage effectively on social media platforms.

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Personalized marketing

Ai video reviews

Video customization

App for Instagram Feed + Chat

$0.99 / Month

8.2

6 Reviews

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Instagram chat & follow button | Increase Instagram Followers Show more

IG - Instagram Chat + Followers is a dynamic app designed to enhance business success by growing your Instagram followers. The app offers a suite of Instagram widgets that effectively convert store visitors into Instagram followers, leveraging tools like the announcement bar, which exchanges a discount code for a follow. Additionally, the app features a custom popup on the Thank You/Order Status page, further encouraging customer engagement and boosting your follower count. Key features include an Instagram Chat Support button, Instagram Follow button, and customizable designs for buttons, icons, and popups to align with your brand aesthetic. The app is an essential tool for businesses looking to build a robust Instagram presence, increasing potential customer engagement and sales. Embrace the power of social media growth with IG - Instagram Chat + Followers, and take your business to new heights.

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Customizable design

Announcement bar

Instagram chat support

Instagram follow button

Custom popup

Thank you page popup

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XB FAQs

8.2

1 Reviews

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Streamline support with multilingual FAQs and SEO optimization Show more

XB FAQs is a versatile application designed to enhance customer engagement and online visibility through strategically optimized FAQs. By supporting SEO optimization, the app ensures that your multilingual FAQs are easily discoverable via search engines, thereby driving increased traffic to your store and boosting your online presence. With XB FAQs, you can effortlessly create and organize unlimited questions and answers, making it simple for users to find the information they need. The app features an SEO-friendly FAQ page with instant search capabilities, offering quick and efficient access to content. Furthermore, XB FAQs allows seamless integration of FAQs on product pages or anywhere you choose, all without requiring any coding skills. The app also supports interface customization via the XO Builder, ensuring that your FAQs align with your brand’s aesthetic and functional preferences.

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Seo optimization

Instant search

Multilingual faqs

Unlimited q&a

Product page display

Interface customization

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NeuCurrent

$16 / Month

8.2

1 Reviews

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AI-driven platform for streamlined, personalized customer engagement and retention. Show more

NeuCurrent is an AI-driven platform designed to keep businesses at the forefront of customer engagement by adapting to evolving customer needs. The app centralizes all tools and data, reducing operational stress and fostering growth. It enables seamless communication across multiple channels such as push notifications, emails, and SMS, ensuring timely and relevant messaging for enhanced customer interactions. With personalized product recommendations and a robust Customer Retention Strategy (CRS) tool, NeuCurrent optimizes customer retention and satisfaction. The app features a user-friendly drag-and-drop builder for campaign automation and customer segmentation, making it easier to tailor marketing efforts. Additionally, advanced RFM (Recency, Frequency, Monetary) analysis provides valuable insights into customer behavior, while real-time data tracking integrates online and offline data. This comprehensive approach empowers businesses to make informed decisions and execute effective campaigns.

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Drag-and-drop builder

Real-time insights

Data management

Rfm analysis

Campaign automation

Multichannel communication

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ViSenze AI Search & Recommend

$480-$815 / Month

(1.4/5)

2 Reviews

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Smart Recommendations and Visual Search Show more

Smart Recommender and Search is an innovative app designed to enhance revenue, increase conversions, and boost shopper engagement for fashion and apparel businesses. Utilizing ViSenze's cutting-edge Visual AI, the app provides smart product recommendations and visual search capabilities to help customers discover products more efficiently, thereby enhancing their shopping experience. By suggesting visually similar products and enabling a "Shop The Look" feature, users can easily cross-sell and increase basket sizes. The app diminishes the challenges shoppers face with text-based searches, offering a more engaging and intuitive visual discovery process. With the AI Fashion Stylist, it provides outfit inspirations, delighting shoppers with personalized fashion recommendations. Overall, Smart Recommender and Search empowers businesses to unlock greater revenue potential by facilitating instant shopping and purchasing through a visually appealing and seamless user experience.

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Shop the look

Image search

Visual ai recommendations

Visually similar products

Cross-sell outfits

Ai fashion stylist

Install App

Shopify Customer engagement apps

Related Categories

Price

Based on reviews

Showing 600 to 620 of 744 Apps

Konvo: AI Support & Marketing

Mystery Discount & Free Gift

ChatBoost – AI Sales Assistant

Bagify - Upsell & Cross sell

Samplio: Product Samples

OfferZone : Checkout Offers

Musbu - Social Chat Button

ShopPop: WhatsApp & SMS alerts

Hey Pongo

iWeb Loyalty Rewards

laxi.ai

Srashta ‑ WhatsApp Marketing

Emplifi UGC

Pulseem

Akeans Likes and Dislikes

MassVi AI Videos

App for Instagram Feed + Chat

XB FAQs

NeuCurrent

ViSenze AI Search & Recommend