Shopify Customer engagement apps 2026

Formilla Live Chat + Chatbot

$17.49-$74.99 / Month

8

19 Reviews

Live chat and chatbot to increase sales and improve support! Show more

Formilla Live Chat + Chatbot is a powerful tool designed to enhance customer interaction and boost sales through real-time chat and intelligent chatbots. By integrating a "Chat with us" button on your website, you can provide immediate customer support, which is preferred over traditional phone and email communication. With flexible packages starting from a free plan for single users to advanced premium options, Formilla Live Chat caters to businesses of all sizes. Its marketing popups provide an innovative way to engage customers, increasing conversion rates. Additionally, the app allows you to monitor website visitors in real-time and initiate chats to build connections. The 24/7 chatbot feature helps in automatically qualifying leads and marketing products, ensuring efficiency even when you’re offline. With mobile app support, Formilla Live Chat enables you to stay connected with your customers from anywhere around the globe.

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KwikEngage Cart Recovery + WA

8

158 Reviews

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Boost sales and retention via personalized, multi-channel customer engagement. Show more

KwikEngage Cart Recovery + WA is a powerful app designed to transform your communication channels into effective revenue tools. By leveraging the capabilities of WhatsApp, Email, SMS, Instagram, and Facebook, you can run personalized marketing campaigns, automate customer journeys, and significantly enhance engagement. The app's sophisticated segmentation ensures higher returns on ad spend (ROAS) and improved customer retention. With the all-in-one WhatsApp Marketing feature, you get detailed analytics to guide your strategies. KwikEngage also comes with a unified helpdesk for managing queries across various platforms, ensuring seamless customer service. Furthermore, with a GenAI-powered chatbot, you can automate 80% of customer queries, streamlining support efforts and enabling your team to focus on more complex interactions.

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shoporia

$49-$450 / Month

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AI-driven chat boosts sales and engagement on your Shopify store.

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Show Related Products

$5 / Month

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Show Related products and Increase your Sales Figure Show more

Show Related Products is a versatile app designed to enhance your online store's customer experience by showcasing a wide range of similar products to visitors. By creating multiple categories of related products, this app effectively increases the chance of customers discovering items they may also like, thus boosting the likelihood of upselling. Its intuitive and user-friendly interface makes it easy to implement and manage, ensuring a seamless integration into your e-commerce platform. By promoting engagement through personalized recommendations, the app not only improves customer interaction but also drives sales growth. Perfect for businesses looking to enhance their marketing strategy, Show Related Products helps turn casual browsers into loyal customers by presenting them with attractive alternatives and complements to their viewed items.

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Unveiled Tracking

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Branded order tracking page with order lookup functionality Show more

Unveiled Tracking is a dynamic app designed to transform the way businesses engage with their customers during the shipment process. By creating beautifully branded tracking pages, it allows businesses to provide a seamless and personalized tracking experience for orders shipped with major carriers like USPS, UPS, DHL Express, and Canada Post. Instead of redirecting valuable traffic to external carrier sites, Unveiled Tracking keeps customers engaged on your platform, opening up opportunities for product upsells and education. With its user-friendly interface, businesses can effortlessly create custom tracking pages that reflect their brand identity. This not only keeps customers informed about their shipment status but also significantly reduces WISMO (Where's My Order) inquiries, enhancing the overall customer experience. By driving repeatable traffic back to your website, Unveiled Tracking boosts customer engagement and fosters brand loyalty.

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Text Drift

$29-$49 / Month

8.2

1 Reviews

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Take the conversation directly to the customer's phone.

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Retentionly ‑ Email Marketing

$9-$19 / Month

8.2

1 Reviews

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Launch automated email campaigns effortlessly with deep Shopify integration. Show more

Retentionly ‑ Email Marketing is a powerful AI-driven tool designed to enhance your sales and profits through strategic email marketing, without the need for prior experience or technical skills. Tailored for business owners, the app simplifies customer engagement by automating personalized email flows, including welcome messages, abandoned cart recovery, and post-purchase upsells, ensuring consistent touchpoints throughout the customer journey. With its user-friendly interface, you can effortlessly set up email campaigns in under five minutes, driving repeat sales without requiring coding or agency support. The app offers a variety of aesthetically designed templates ready for immediate use, streamlining your email marketing efforts. Seamless integration with Shopify allows for easy syncing of customer data, orders, and behaviors, ensuring personalized and relevant communications. Backed by live chat and email support, Retentionly provides fair pricing based on email usage rather than active contacts, making it an accessible choice for businesses looking to optimize their email marketing strategies.

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Notification AI: Web Push

$9-$49 / Month

8.2

1 Reviews

"Engage customers with personalized web push notifications for your Shopify store." Show more

Notification AI is a powerful tool designed to enhance communication with your customers even after they leave your website. This innovative app enables you to send web push notifications to visitors of your Shopify store, keeping them informed with timely reminders and updates right on their devices. These notifications function similarly to alerts from other favorite apps, ensuring your messages are noticed. With Notification AI, you can effortlessly send announcements about sales, offers, and other pertinent information directly to your customers' screens. The app allows for the creation of personalized notification campaigns that cater to individual customer behaviors, increasing engagement and conversion rates. Additionally, installing the Notification AI theme extension is a breeze, requiring no coding and seamlessly integrating with any Shopify theme.

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Dropstars – AI Reviews App

$39 / Month

8.2

1 Reviews

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Collect and display unlimited reviews with AI assistance and customizable widgets. Show more

Dropstars – Reviews is a powerful app designed to enhance your business's customer review management system. It enables you to effortlessly collect, manage, and showcase unlimited reviews, enriched with photos and videos. With AI-assisted prompts, the app encourages customers to write reviews quickly and easily, significantly reducing drop-offs and boosting engagement. You can customize over 21 widgets to seamlessly integrate with your brand's aesthetics. Enhance your online presence by displaying star ratings on Google Shopping and organic search results, which in turn optimizes SEO and PPC performance. The app also features smart logic to help you address negative feedback, fostering trust and improving customer satisfaction. Automate your entire review process and recover unhappy customers with this comprehensive solution.

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Wishly - Make an Offer

(2.5/5)

4 Reviews

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Increase sales and conversion rate with personalized offers Show more

Wishly - Make an Offer is a dynamic app designed to give your customers the flexibility to propose prices for your products, enhancing engagement and driving sales on your Shopify store. By integrating seamlessly with your existing setup, Wishly allows you to select specific products that customers can bid for, providing a personalized shopping experience. The app streamlines the negotiation process by empowering you to accept, counter, or reject offers with ease, using limited-time discounts to incentivize purchases and boost conversion rates. With features such as customizable offer buttons that match your store's aesthetic and efficient app performance that ensures your store runs smoothly, Wishly transforms store traffic into tangible sales. Setting up Wishly is quick and simple, enabling you to launch and start managing offers in mere minutes. Elevate your selling strategy today by allowing your customers to make compelling offers on your products with Wishly.

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Confirmation IQ

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Effortlessly collect post-purchase feedback with customizable surveys and analytics. Show more

Searchiq Survey is a powerful tool designed to enhance customer engagement through insightful feedback collection. Positioned conveniently on the post-purchase thank-you page, it allows businesses to capture immediate reactions and insights from customers. The app offers a customizable survey design, enabling businesses to tailor questions and options to their specific needs. With real-time analytics, users can gain a deeper understanding of customer preferences and behaviors, facilitating informed decision-making. Seamlessly integrated with Shopify, Searchiq Survey ensures a smooth user experience that supports improved business operations. Whether you’re looking to optimize products, services, or overall customer experience, this app provides the data needed to drive impactful changes.

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Massively Live Chat & Chatbots

$39-$69 / Month

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Omnichannel Live Chat & AI-Powered Chatbots by Massively Show more

Massively Live Chat & Chatbots is a versatile app designed to enhance business-customer interactions by leveraging the power of Generative AI. It enables businesses to automate customer inquiries and engage with their audience through preferred channels like websites, Instagram, Facebook Messenger, SMS, and Google. By providing 24/7 customer service, it ensures no lead or sale is missed, offering a seamless experience across multiple social and messaging platforms. The app's Generative AI-powered smart answers can handle frequent queries, freeing up human agents to focus on complex issues. With features like automated order status lookup and a customizable Flow Builder, businesses can tailor chatbots to meet their specific needs. This innovative solution not only improves customer service efficiency but also empowers businesses to build deeper connections with their clients.

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Rateify: Product Reviews

$6.99-$9.99 / Month

6.4

4 Reviews

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Aliexpress import. Marketing. Translation. Fully customizable Show more

Rateify: Product Reviews is an all-in-one app designed to enhance your Shopify store by transforming product feedback into a powerful sales tool. With three fully customizable design options, you can tailor the appearance of reviews to seamlessly fit your brand. Effortlessly import reviews from Aliexpress and other Shopify apps, ensuring a smooth migration process. The app supports multilingual interfaces, making it easy to manage your storefront and admin panel in several languages. Engage customers further with discount incentives and sophisticated email marketing, capable of sending up to 30,000 monthly requests. Backed by deep analytics, Rateify provides insights into customer behavior, helping you make informed business decisions and drive sales. Experience seamless review management to streamline customer engagement and amplify your business’s growth potential.

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Automated Guni SMS Marketing

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SMS campaign, abandoned cart recovery, and customer success Show more

Automated Guni SMS Marketing is a dynamic application designed to enhance your business sales by leveraging the power of SMS marketing. By delivering eye-catching reminder SMS to previous customers, the app aims to improve sales through effective engagement and retention strategies. It offers robust SMS campaign capabilities that enable businesses to announce sales, price drops, coupons, or special offers directly to their customers' mobile phones, ensuring maximum visibility and customer reach. This tool is particularly effective for boosting both new and repeat sales, capitalizing on the prevalent consumer trend of purchasing via mobile devices. By partnering with businesses, Guni SMS provides a streamlined method to connect with prospective customers and effectively promote products, services, and discounts. Utilizing SMS as a communication channel, the app ensures that businesses can maintain direct, personal contact with their audience, fostering customer loyalty and driving sales growth.

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WiserNotify Instafeed

$5 / Month

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Highly customized Instagram feed layout Show more

WiserNotify Instafeed is a powerful tool designed to integrate Instagram feeds directly into Shopify stores, enriching the shopping experience with dynamic, user-generated content. By showcasing authentic posts, it enhances brand credibility and boosts customer engagement. The app allows effortless syncing of the latest Instagram posts to your store without needing any coding expertise. With customizable layouts, colors, and styles, WiserNotify Instafeed helps ensure your brand identity remains consistent. It also provides the option to filter content using hashtags, making it ideal for targeted marketing campaigns. Moreover, the app is mobile-responsive, ensuring optimal viewing across all devices, and offers seamless integration with your Instagram account for a hassle-free experience.

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MC Product Personalizer

$29-$299 / Month

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Custom product personalize product options, Live Preview Show more

POD Product Variants Options is a powerful app designed to elevate your print-on-demand business by integrating cutting-edge product personalization features. With MockupCreate, you can capture the attention of today's creative and discerning online shoppers, offering them the creative authority they crave. By enabling personalized products, your business can significantly increase customer engagement and loyalty, thus boosting sales and conversion rates. The app allows for a unique brand and product distinction, setting your store apart in a competitive market. Experience a seamless transition to a virtual shopping environment that not only meets but anticipates consumer trends in customization. Enhance your product catalog with trendy customization options and watch your business thrive in the fast-evolving e-commerce landscape.

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AfterShip Email Marketing,SMS

$11-$179 / Month

7.9

2,069 Reviews

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Email & SMS automation tools that convert more customers Show more

Automizely Email Marketing & SMS offers a comprehensive suite of world-class sales and marketing tools through a single, user-friendly portal. The app is designed to enhance marketing strategies with minimal effort, providing merchants with innovative features like AI-driven product recommendations, countdown timers, and promotional bars. These features work seamlessly alongside robust email and SMS marketing capabilities to craft interactive experiences that boost sales. The platform includes personalized, automated email flows that respond to customer shopping behaviors, along with pre-built templates for emails, SMS, and conversion-focused popups such as spin wheels. Additionally, users can effortlessly conduct A/B tests and monitor performance through a consolidated dashboard. With an integrated CRM for meaningful customer segmentation, Automizely combines the functionality of multiple marketing apps into one powerful, no-code platform.

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Together

$6.99-$69.99 / Month

8.2

1 Reviews

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Reduce your returns and build brand loyalty Show more

Together is an innovative app designed to tackle the high rate of product returns in retail, benefiting both businesses and the environment. By encouraging consumers to view their purchases as final, Together aims to reduce the environmental impact caused by items that cannot be resold and often end up polluting our oceans. For retailers, reducing returns means increased profitability and a more sustainable business model. The app offers customizable discounts and product eligibility, allowing businesses to tailor their strategies to specific customer needs. It also features automatic discount code creation and delivery, ensuring a seamless shopping experience. The analytics dashboard provides insights into conversion rates, helping retailers understand the effectiveness of their strategies. Additionally, final sales are tagged in Shopify, streamlining customer service management and improving post-sale interactions.

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Video Player by bPlugins

$4.99-$9.99 / Month

8.2

2 Reviews

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Engage customers with customizable video players Show more

Video Player by bPlugins is a versatile tool designed to elevate your online store's user experience by integrating video content seamlessly. This app allows you to add a video player to any page, enhancing customer engagement and satisfaction. You can easily customize the player's color scheme to match your store's branding, with adjustable themes available through the intuitive settings page. A built-in visual editor makes it simple to customize the user interface without any coding knowledge required. Additionally, you can create engaging video modals to further captivate your audience. By incorporating video, this app aims to enhance the overall shopping experience and boost conversion rates.

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Snap Rewards

$9.95-$49.95 / Month

8.2

4 Reviews

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"Engage customers and boost loyalty with AI-driven receipt rewards." Show more

Snap Rewards is a powerful app designed to enhance customer engagement and foster loyalty through receipt-based reward campaigns. Businesses can effortlessly set up and experiment with their campaigns, defining specific reward criteria that allow the app's AI to accurately scan and match receipts to relevant products or categories. This ensures that only qualifying purchases earn rewards. With Snap Rewards, users can customize their campaigns quickly, using branded emails and visually appealing landing pages to attract and retain customers. The app's AI-powered receipt capture works globally, recognizing any point-of-sale (POS) receipt. A robust validation engine allows businesses to set precise rules for product matching and qualification, while a seamless reward issuance process enables the delivery of unique discount codes for store rewards. The app also offers versatile email integration options, allowing users to design branded emails and connect either through SnapMail or via third-party mail services.

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Shopify Customer engagement apps

Related Categories

Price

Based on reviews

Showing 560 to 580 of 748 Apps

Formilla Live Chat + Chatbot

KwikEngage Cart Recovery + WA

shoporia

Show Related Products

Unveiled Tracking

Text Drift

Retentionly ‑ Email Marketing

Notification AI: Web Push

Dropstars – AI Reviews App

Wishly - Make an Offer

Confirmation IQ

Massively Live Chat & Chatbots

Rateify: Product Reviews

Automated Guni SMS Marketing

WiserNotify Instafeed

MC Product Personalizer

AfterShip Email Marketing,SMS

Together

Video Player by bPlugins

Snap Rewards