5 Star for the customer service, We have only just gone live so cannot really comment on the app long term, although initial reports are good. The VIP system and ability to assign store credit is a much nicer way of operating vs using points and coupons.

We use Froonze VIP Loyalty & Wishlist on our website primarily for its powerful customer account functionality. As a B2B brand, the ability to create custom fields and display them across multiple pages is essential—and this app delivers. Among the various customer account apps available on Shopify, this one earns our strongest recommendation. If you're looking to build a more sophisticated and informative customer portal, this app is a must-have. It transforms the standard account page into a centralized workspace or command center, allowing customers to easily track key information and manage their interactions. Setup is quick and intuitive. While we needed some tailored customizations to suit our specific needs, the support we received was exceptional. Alexandru and his team consistently go above and beyond, offering solutions and even providing code outside the app’s default scope. Their responsiveness, friendliness, and deep expertise have made a significant difference for us. We truly appreciate their dedication and highly recommend this app to any business seeking to elevate the customer experience.

I'm incredibly pleased with this app! I was looking for an easy yet complete solution to implement a loyalty program and wishlist for my e-commerce store, and Froonze exceeded my expectations. I was amazed at how straightforward it was to set everything up: the interface is very intuitive, and every feature worked flawlessly right from the start, with zero technical issues. In addition to the outstanding quality, the price is truly competitive compared to similar apps. Highly recommended!

This is a wonderfull app. My customer account page is beatultiful, and it took me no time nor effort to enable it. Recently, I needed a customization in this page that was not possible to enable in their interface. Then, I asked for support and I had my demand solved in the same day, again with no effort from my side. I'm really happy with that.

100% worth it! Not only is the app easy to set up and gives you plenty of customizable features - the customer service is amazing! I had an issue with how the wishlist button was showing on my new upgraded theme, they customized it exactly as I needed within 24 hours. The wishlist and loyalty options are amazing & easy to use, my customers are loving it!

This a great app with many customization options to create a loyalty program that fits your needs. I sell both services and products (art and jewelry), so I like that I can set up different rules based on collections, this relates to point redemption. I don't believe it works this way for earning points yet. I also chose Froonze because it will easily grow with my store. If you do happen to need assistance, they will also go above and beyond to help you.

The loyalty program is easy to adjust and tweak to your liking, the wishlist feature ensures that visitors can save their wanted items and the app provides a good user experience. This is combination with the good customer service makes this app an excellent choice for anyone.

Great app , and fantastic Customer service, plus they have free plan , Mr. Alexandru help me to install the app in my store in the way we wish in no time , Thanks again for this amazing app

Thanks to this extension, we were able to easily make our customer portal much more user-friendly. We greatly appreciated the robust support, especially how they addressed bugs and unique localization requirements.

Great support and fast feature implementation! The support team follows up quickly and implemented a necessary feature for us within just one day. Really impressed with their responsiveness and willingness to adapt to user needs. Highly recommended!