Reviews: Shopacado ‑ Volume Discounts

Customer reviews: Shopacado ‑ Volume Discounts

Reviews (1,563)

Overall rating

4.7

5

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10

What Merchants Think

"Shopacado ‑ Volume Discounts" receives mixed feedback from merchants. While many praise the app for its effectiveness in providing volume discounts and commend the outstanding customer support, others have faced issues post updates, particularly with new theme compatibility and lackluster responses from the support team during technical difficulties.

Key Strengths

Simple and versatile app to use for setting up volume discounts.
Highly responsive, professional, and supportive customer service team.
Rich features allowing customization and flexibility for a variety of discount strategies.
Integrates well with Shopify's discount system for increased sales.
Fast setup and live chat support reduces downtime and addresses queries promptly.

Common Concerns

Compatibility issues with Shopify 2.0 themes and other custom themes.
Delayed or ineffective support during critical updates and technical breakdowns.
Complaints about app causing website glitches, including outdated discount tables affecting checkout processes.
Lack of POS capabilities which limits use for combined online and in-person sales.
Inconsistencies with other integrated apps causing disruptions.

Final Thoughts

Overall, "Shopacado ‑ Volume Discounts" stands out as a functional and cost-effective solution for merchants aiming to create tiered discount strategies. While the app offers extensive support tools and customization options, recent updates have introduced some challenges, particularly for stores using newer or heavily customized themes. Merchants appreciate the app's utility but express a need for more reliable support during technical hitches. Despite its recent hiccups, it is still recommended by many for its robust feature set and customer support excellence.

event2print

Mar 29, 2024 on Shopify

It is the best discount app I have found, I use mostly the volume discount features and use it on both of my two websites. If you need any help the support is just fantastic. Tubms up from me on this one, try it out and you will be convinced.

Daily-Apparel

Mar 28, 2024 on Shopify

Excellent support and product, Syed was exceptional in helping. I highly recommend them, definitely A +++++

Undervalue Appliances.ca

Mar 25, 2024 on Shopify

Initially was impressed with the app and the fast customer service. To my surprise, the app is not compatible with Shopify "compare-at" price. Also, employee lied to me.

Farmer’s Body

Mar 23, 2024 on Shopify

OLD REVIEW: Great product, good service when I was having difficulty. Thank yoU! UPDATED: when the app stopped working in my cart, causing customers to NOT be able to check out, they had to "check with the developer" and would not give any time frame. My store was literally paralyzed with no one able to check out. I am having to uninstall it and find a different app immediately.

Nothers

Jan 31, 2024 on Shopify

The two ladies who helped me with an issue creating an offer were wonderful. Extremely quick and knowledgable. I needed help creating an offer which had a minimum purchase (1-9) at a reduced cost but when you purchase 10+ the cost is on an idividual basis. Could come in handy for others.

Fantoga

Jan 06, 2024 on Shopify

Pavi, Steven and the rest of the team at Shopacado are always quick to respond and incredibly patient, helpful and professional. I cannot recommend this App and this development team enough. Volume Discounts and the skilled, dedicated developers behind it are indispensable to our business. 5 Sincere Stars!

McKenzie Penworks

Nov 21, 2023 on Shopify

Solid app for bulk discounts... We have a few products where we wanted to do discounts for purchases of say 5-9, 10-15, etc. This app allowed for us to quickly set them up and automate the process of doing bulk discounts without the need for different codes, etc. At this point I believe we'd have this in place for 2+ years. We did have one conflict with another app and the team was helpful in getting it resolved quickly. About the only thing I can say negative is that it would be extremely helpful if I could occasionally turn on Shopify's built in free shipping option for holiday promotions. We make do by offering a discount code that covers the average shipping costs, but I'd love to be able to use it instead.