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Customer reviews: Shopacado ‑ Volume Discounts

Develop by Shopacado

Reviews (3,067)

Overall rating
4.8

What Merchants Think

"Shopacado ‑ Volume Discounts" receives mixed feedback from merchants. While many praise the app for its effectiveness in providing volume discounts and commend the outstanding customer support, others have faced issues post updates, particularly with new theme compatibility and lackluster responses from the support team during technical difficulties.

Key Strengths

  • Simple and versatile app to use for setting up volume discounts.
  • Highly responsive, professional, and supportive customer service team.
  • Rich features allowing customization and flexibility for a variety of discount strategies.
  • Integrates well with Shopify's discount system for increased sales.
  • Fast setup and live chat support reduces downtime and addresses queries promptly.

Common Concerns

  • Compatibility issues with Shopify 2.0 themes and other custom themes.
  • Delayed or ineffective support during critical updates and technical breakdowns.
  • Complaints about app causing website glitches, including outdated discount tables affecting checkout processes.
  • Lack of POS capabilities which limits use for combined online and in-person sales.
  • Inconsistencies with other integrated apps causing disruptions.

Final Thoughts

Overall, "Shopacado ‑ Volume Discounts" stands out as a functional and cost-effective solution for merchants aiming to create tiered discount strategies. While the app offers extensive support tools and customization options, recent updates have introduced some challenges, particularly for stores using newer or heavily customized themes. Merchants appreciate the app's utility but express a need for more reliable support during technical hitches. Despite its recent hiccups, it is still recommended by many for its robust feature set and customer support excellence.

Intellinet Network Solutions

Sep 09, 2024  on Shopify

Versatile and fast app, compatible to many themes, easy to install, no down-times and best of all, live chat technical support during US operating hours. Highly recommended.

The Cake Case Company

Sep 04, 2024  on Shopify

Straight forward app, works without disruption. Effective & efficient support! Overall perfect.

My Brand And Me

Sep 03, 2024  on Shopify

Awesome customisation, fast and great customer service. Has made a huge difference to my basket size. Thank you!!

SparkleCityLV

Sep 01, 2024  on Shopify

So far i'm really impressed with this app! I wanted the option to have a volume discounts, across multiple products and be able to customize the options! Shopacado was able to do it! Also amazing customer support on chat! They were able to help me install and customize whatever i needed! Can't wait to see what else i can do with this product.

WKH GmbH

Aug 26, 2024  on Shopify

Wir nutzen diese App bereits 3 Jahre und sind sehr zufrieden. Auch der Kundenservice reagiert sehr schnell und Probleme werden optimal gelöst.

Adultclothdiaper.com

Aug 20, 2024  on Shopify

Works better than the app we were using before, very awesome, friendly and helpful support, got the help we needed to sort things out. Recommend 100%++

SquishLit

Aug 20, 2024  on Shopify

Professional support, everything I needed was done. I had a pleasure working with Syed, great man and definitely knows the stuff. Highly recommend!

AztecIP®

Aug 18, 2024  on Shopify

As a B2B-focused business, volume discounts are crucial for us. Since launching our site on Shopify, we've chosen Shopacado. Shopacado ‑ Volume Discounts is both powerful and user-friendly. The feature to apply discounts to selected products and/or categories is particularly beneficial. Their customer service is excellent; Syed and his team resolve issues swiftly!

Stems Flower Farm

Aug 18, 2024  on Shopify

We used the app for 3 years and had absolutely no issues. Did exactly what we wanted and performed flawlessly. After our 2.0 upgrade we had some issues getting the app to perform as we thought it should Syed was quick to respond, and fixed our upgrade issue in less than 20 minutes. Back to normal, and working flawlessly. I would recommend this app and creators.

The Wax Connection

Aug 17, 2024  on Shopify

I've been using this app for over 2 years. For the cost, it's wonderful and does most of what I need it to do. It's ideal for volume discounts. I like the way this particular app lists the available discounts on the product page and in the cart page. Easy to use and set up. Helpful support team.

elevateshoes

Aug 14, 2024  on Shopify

Syed did an amazing job. the app helped us a lot to increase our CVR and made us so much money. Thank you

Sheffield Pottery Inc.

Aug 12, 2024  on Shopify

Great idea but.....I have two clients using this app, it has conflicts on both installs and Shopacado won't really help you fix anything properly unfortunately. I've worked with many Shopify app dev's which will jump in and fix you, that's not happening here. It's a great idea but it seems like Shopify is too locked down to create a decent bulk discount app. I'm currently waiting for help from support again but I'm not holding my breath. The app is totally unusable at this point, my client is stuck and can't sell 20% of their products because their bulk discount is buggy and won't work in checkout. My two developers are pointing at Shopacado for the fix and don't want to touch it. I may bring in a senior dev to build something custom instead as a last resort. Sad this is working out so poorly.

Halcyon Yarn

Aug 08, 2024  on Shopify

Shopacado let us easily create multiple custom discount configurations, each was easy to adjust, and it works well with other features in our store. We hope they'll add POS capabilities soon so our online and in-person sales can work the same way (otherwise we'd give it a fifth star), but otherwise we have been very happy with it and plan to find even more ways to use it as our store grows. When we had questions Nivi was quick to reply and very helpful. Highly recommend!

My Stubby

Aug 04, 2024  on Shopify

Shopacado works like a dream, Easy to setup and their support is 10/10. Resolved our concerns very promptly.

TIVVI B2B

Jul 07, 2024  on Shopify

Very responsive support, helped me get up and running way faster than a competitor volume discounts app. Glad I switched.

StopSmokingShop

Jun 25, 2024  on Shopify

Best volume discount app on Shopify. A very affordable price with all the features you need. Support was very helpful and solved my question instantaneously!

Voa

Jun 20, 2024  on Shopify

Eu sempre uso o app e me ajuda demais principalmente nas ações de desconto progressivo. Informações claras, e app super bem desenvolvido. Inclusive, todas as vezes que precisei do suporte me ajudaram rapidamente e resolveram meu problema. Super indico para quem quer dar um plus nas vendas e aumentar ticket médio.

Booth Creek Wagyu

Jun 13, 2024  on Shopify

This app allows us to do volume discounts on our site and helps us create upsells by letting people know they can get a discount if they add more to their cart. Their support has been responsive when challenges have risen. I would recommend this app for anyone wanting to do volume discounts on their site.

Brooks Allen Boards

Jun 12, 2024  on Shopify

Had a problem, went on chat and Nivi responded in seconds. In under 5 minutes she had the problem resolved and it works GREAT!

Canada Strong Masks

Jun 11, 2024  on Shopify

Great app for incentivizing larger carts with bulk discounts. CSR Nivi was very helpful helping us to migrate Shopacado to a new theme. Thank you Nivi!

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