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Customer reviews: Shopacado ‑ Volume Discounts

Develop by Shopacado

Reviews (1,572)

Overall rating
4.7

What Merchants Think

"Shopacado ‑ Volume Discounts" receives mixed feedback from merchants. While many praise the app for its effectiveness in providing volume discounts and commend the outstanding customer support, others have faced issues post updates, particularly with new theme compatibility and lackluster responses from the support team during technical difficulties.

Key Strengths

  • Simple and versatile app to use for setting up volume discounts.
  • Highly responsive, professional, and supportive customer service team.
  • Rich features allowing customization and flexibility for a variety of discount strategies.
  • Integrates well with Shopify's discount system for increased sales.
  • Fast setup and live chat support reduces downtime and addresses queries promptly.

Common Concerns

  • Compatibility issues with Shopify 2.0 themes and other custom themes.
  • Delayed or ineffective support during critical updates and technical breakdowns.
  • Complaints about app causing website glitches, including outdated discount tables affecting checkout processes.
  • Lack of POS capabilities which limits use for combined online and in-person sales.
  • Inconsistencies with other integrated apps causing disruptions.

Final Thoughts

Overall, "Shopacado ‑ Volume Discounts" stands out as a functional and cost-effective solution for merchants aiming to create tiered discount strategies. While the app offers extensive support tools and customization options, recent updates have introduced some challenges, particularly for stores using newer or heavily customized themes. Merchants appreciate the app's utility but express a need for more reliable support during technical hitches. Despite its recent hiccups, it is still recommended by many for its robust feature set and customer support excellence.

Builder Shop

Nov 07, 2024  on Shopify

Muy buena y útil la aplicación para peor aplicar distintos descuentos a los productos según nuestras necesidades. Responden muy rápido y ayudan al instante cuando tenemos un problema o alguna duda con la app. Lo que me falta es poder cargar los descuentos de forma masiva ya que de uno a uno es muy lento.

VacuPure

Nov 05, 2024  on Shopify

The support is just amazing. I had a problem that was hard for me to understand, but I wrote to support and got an answer just 5 minutes later. They helped me solve my problem really quickly and made sure I felt confident moving forward. I couldn’t have asked for a better experience!

London Scarves Outlet (Lili Scarves)

Nov 04, 2024  on Shopify

Pavi has been so incredibly helpful and got my store set up perfectly. Incredibly happy with the customer service and so far I am loving this app!

Delicate Leather

Nov 03, 2024  on Shopify

This app has been a game-changer for my Shopify store! Setting up discounts is incredibly easy, and I love the flexibility it offers. Whether I want to run flash sales, bundle discounts, or tiered pricing, this app has it all. My customers love seeing automatic discounts applied at checkout, and it’s really helped increase my average order value.

Beeyoutiful.com

Oct 23, 2024  on Shopify

I've been using this product for a couple of years. It's an integral part of my store and important for my offers to my customers. With the newest version, it's even better than ever. Support is great too - but I've only needed it once when upgrading to the newest version.

Puerto Rico en Vitral

Oct 15, 2024  on Shopify

Lo empece a usar y debo decir que el servicio al cliente fue mejor que en cualquier otro sitio, me resolvieron en menos de 20minutos.

Mega Conservation Education Raffle

Sep 10, 2024  on Shopify

Good customer service! Have to check for updates before big launches but they're always great at checking for you.

Intellinet Network Solutions

Sep 09, 2024  on Shopify

Versatile and fast app, compatible to many themes, easy to install, no down-times and best of all, live chat technical support during US operating hours. Highly recommended.

The Cake Case Company

Sep 04, 2024  on Shopify

Straight forward app, works without disruption. Effective & efficient support! Overall perfect.

My Brand And Me

Sep 03, 2024  on Shopify

Awesome customisation, fast and great customer service. Has made a huge difference to my basket size. Thank you!!

SparkleCityLV

Sep 01, 2024  on Shopify

So far i'm really impressed with this app! I wanted the option to have a volume discounts, across multiple products and be able to customize the options! Shopacado was able to do it! Also amazing customer support on chat! They were able to help me install and customize whatever i needed! Can't wait to see what else i can do with this product.

WKH GmbH

Aug 26, 2024  on Shopify

Wir nutzen diese App bereits 3 Jahre und sind sehr zufrieden. Auch der Kundenservice reagiert sehr schnell und Probleme werden optimal gelöst.

Adultclothdiaper.com

Aug 20, 2024  on Shopify

Works better than the app we were using before, very awesome, friendly and helpful support, got the help we needed to sort things out. Recommend 100%++

SquishLit

Aug 20, 2024  on Shopify

Professional support, everything I needed was done. I had a pleasure working with Syed, great man and definitely knows the stuff. Highly recommend!

AztecIP®

Aug 18, 2024  on Shopify

As a B2B-focused business, volume discounts are crucial for us. Since launching our site on Shopify, we've chosen Shopacado. Shopacado ‑ Volume Discounts is both powerful and user-friendly. The feature to apply discounts to selected products and/or categories is particularly beneficial. Their customer service is excellent; Syed and his team resolve issues swiftly!

Stems Flower Farm

Aug 18, 2024  on Shopify

We used the app for 3 years and had absolutely no issues. Did exactly what we wanted and performed flawlessly. After our 2.0 upgrade we had some issues getting the app to perform as we thought it should Syed was quick to respond, and fixed our upgrade issue in less than 20 minutes. Back to normal, and working flawlessly. I would recommend this app and creators.

The Wax Connection

Aug 17, 2024  on Shopify

I've been using this app for over 2 years. For the cost, it's wonderful and does most of what I need it to do. It's ideal for volume discounts. I like the way this particular app lists the available discounts on the product page and in the cart page. Easy to use and set up. Helpful support team.

elevateshoes

Aug 14, 2024  on Shopify

Syed did an amazing job. the app helped us a lot to increase our CVR and made us so much money. Thank you

Sheffield Pottery Inc.

Aug 12, 2024  on Shopify

Great idea but.....I have two clients using this app, it has conflicts on both installs and Shopacado won't really help you fix anything properly unfortunately. I've worked with many Shopify app dev's which will jump in and fix you, that's not happening here. It's a great idea but it seems like Shopify is too locked down to create a decent bulk discount app. I'm currently waiting for help from support again but I'm not holding my breath. The app is totally unusable at this point, my client is stuck and can't sell 20% of their products because their bulk discount is buggy and won't work in checkout. My two developers are pointing at Shopacado for the fix and don't want to touch it. I may bring in a senior dev to build something custom instead as a last resort. Sad this is working out so poorly.

Halcyon Yarn

Aug 08, 2024  on Shopify

Shopacado let us easily create multiple custom discount configurations, each was easy to adjust, and it works well with other features in our store. We hope they'll add POS capabilities soon so our online and in-person sales can work the same way (otherwise we'd give it a fifth star), but otherwise we have been very happy with it and plan to find even more ways to use it as our store grows. When we had questions Nivi was quick to reply and very helpful. Highly recommend!

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