Reviews: Shopacado ‑ Volume Discounts

Customer reviews: Shopacado ‑ Volume Discounts

Reviews (2,999)

Overall rating

4.8

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What Merchants Think

"Shopacado ‑ Volume Discounts" receives mixed feedback from merchants. While many praise the app for its effectiveness in providing volume discounts and commend the outstanding customer support, others have faced issues post updates, particularly with new theme compatibility and lackluster responses from the support team during technical difficulties.

Key Strengths

Simple and versatile app to use for setting up volume discounts.
Highly responsive, professional, and supportive customer service team.
Rich features allowing customization and flexibility for a variety of discount strategies.
Integrates well with Shopify's discount system for increased sales.
Fast setup and live chat support reduces downtime and addresses queries promptly.

Common Concerns

Compatibility issues with Shopify 2.0 themes and other custom themes.
Delayed or ineffective support during critical updates and technical breakdowns.
Complaints about app causing website glitches, including outdated discount tables affecting checkout processes.
Lack of POS capabilities which limits use for combined online and in-person sales.
Inconsistencies with other integrated apps causing disruptions.

Final Thoughts

Overall, "Shopacado ‑ Volume Discounts" stands out as a functional and cost-effective solution for merchants aiming to create tiered discount strategies. While the app offers extensive support tools and customization options, recent updates have introduced some challenges, particularly for stores using newer or heavily customized themes. Merchants appreciate the app's utility but express a need for more reliable support during technical hitches. Despite its recent hiccups, it is still recommended by many for its robust feature set and customer support excellence.

ZNC Displays

Feb 12, 2025 on Shopify

Get a 2 because design is nice and easy to use for the most part. Support team just gives you cold shoulder. Been waiting for responses and I get charged for nothing. If you are the owner reading this. get a new support team. ( im not the only one on here complaining about it) Doesnt really support variant pricing. you need to use code they provide in an article but it only shows how to do it for the Dawn template. Even as im trying to install the code myself there is no indication of what the final result is supposed to look like or how it works. How am I supposed to know if I was successful? Where does the extra pricing table show up for me to add in variant pricing? Again no help from support. Also wasnt able to delete any of the discounts i created which was odd.

Nukit 222

Nov 27, 2024 on Shopify

App interferes with .glb 3D files loading correctly. Once the app has been disabled they load fine. Developers have been unresponsive and we're under a deadline so will have to switch to another volume discount app. I suppose if you never use 3D product media and won't require support it's still a perfectly good solution though.

Undervalue Appliances.ca

Mar 25, 2024 on Shopify

Initially was impressed with the app and the fast customer service. To my surprise, the app is not compatible with Shopify "compare-at" price. Also, employee lied to me.