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Reviews (3,071)
What Merchants Think
"Shopacado ‑ Volume Discounts" receives mixed feedback from merchants. While many praise the app for its effectiveness in providing volume discounts and commend the outstanding customer support, others have faced issues post updates, particularly with new theme compatibility and lackluster responses from the support team during technical difficulties.
Key Strengths
- Simple and versatile app to use for setting up volume discounts.
- Highly responsive, professional, and supportive customer service team.
- Rich features allowing customization and flexibility for a variety of discount strategies.
- Integrates well with Shopify's discount system for increased sales.
- Fast setup and live chat support reduces downtime and addresses queries promptly.
Common Concerns
- Compatibility issues with Shopify 2.0 themes and other custom themes.
- Delayed or ineffective support during critical updates and technical breakdowns.
- Complaints about app causing website glitches, including outdated discount tables affecting checkout processes.
- Lack of POS capabilities which limits use for combined online and in-person sales.
- Inconsistencies with other integrated apps causing disruptions.
Final Thoughts
Overall, "Shopacado ‑ Volume Discounts" stands out as a functional and cost-effective solution for merchants aiming to create tiered discount strategies. While the app offers extensive support tools and customization options, recent updates have introduced some challenges, particularly for stores using newer or heavily customized themes. Merchants appreciate the app's utility but express a need for more reliable support during technical hitches. Despite its recent hiccups, it is still recommended by many for its robust feature set and customer support excellence.