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Customer reviews: Shopacado ‑ Volume Discounts

Develop by Shopacado

Reviews (1,546)

Overall rating
4.7

What Merchants Think

"Shopacado ‑ Volume Discounts" receives mixed feedback from merchants. While many praise the app for its effectiveness in providing volume discounts and commend the outstanding customer support, others have faced issues post updates, particularly with new theme compatibility and lackluster responses from the support team during technical difficulties.

Key Strengths

  • Simple and versatile app to use for setting up volume discounts.
  • Highly responsive, professional, and supportive customer service team.
  • Rich features allowing customization and flexibility for a variety of discount strategies.
  • Integrates well with Shopify's discount system for increased sales.
  • Fast setup and live chat support reduces downtime and addresses queries promptly.

Common Concerns

  • Compatibility issues with Shopify 2.0 themes and other custom themes.
  • Delayed or ineffective support during critical updates and technical breakdowns.
  • Complaints about app causing website glitches, including outdated discount tables affecting checkout processes.
  • Lack of POS capabilities which limits use for combined online and in-person sales.
  • Inconsistencies with other integrated apps causing disruptions.

Final Thoughts

Overall, "Shopacado ‑ Volume Discounts" stands out as a functional and cost-effective solution for merchants aiming to create tiered discount strategies. While the app offers extensive support tools and customization options, recent updates have introduced some challenges, particularly for stores using newer or heavily customized themes. Merchants appreciate the app's utility but express a need for more reliable support during technical hitches. Despite its recent hiccups, it is still recommended by many for its robust feature set and customer support excellence.

The Wax Connection

Aug 17, 2024  on Shopify

I've been using this app for over 2 years. For the cost, it's wonderful and does most of what I need it to do. It's ideal for volume discounts. I like the way this particular app lists the available discounts on the product page and in the cart page. Easy to use and set up. Helpful support team.

elevateshoes

Aug 14, 2024  on Shopify

Syed did an amazing job. the app helped us a lot to increase our CVR and made us so much money. Thank you

Sheffield Pottery Inc.

Aug 12, 2024  on Shopify

Great idea but.....I have two clients using this app, it has conflicts on both installs and Shopacado won't really help you fix anything properly unfortunately. I've worked with many Shopify app dev's which will jump in and fix you, that's not happening here. It's a great idea but it seems like Shopify is too locked down to create a decent bulk discount app. I'm currently waiting for help from support again but I'm not holding my breath. The app is totally unusable at this point, my client is stuck and can't sell 20% of their products because their bulk discount is buggy and won't work in checkout. My two developers are pointing at Shopacado for the fix and don't want to touch it. I may bring in a senior dev to build something custom instead as a last resort. Sad this is working out so poorly.

Halcyon Yarn

Aug 08, 2024  on Shopify

Shopacado let us easily create multiple custom discount configurations, each was easy to adjust, and it works well with other features in our store. We hope they'll add POS capabilities soon so our online and in-person sales can work the same way (otherwise we'd give it a fifth star), but otherwise we have been very happy with it and plan to find even more ways to use it as our store grows. When we had questions Nivi was quick to reply and very helpful. Highly recommend!

My Stubby

Aug 04, 2024  on Shopify

Shopacado works like a dream, Easy to setup and their support is 10/10. Resolved our concerns very promptly.

TIVVI B2B

Jul 07, 2024  on Shopify

Very responsive support, helped me get up and running way faster than a competitor volume discounts app. Glad I switched.

StopSmokingShop

Jun 25, 2024  on Shopify

Best volume discount app on Shopify. A very affordable price with all the features you need. Support was very helpful and solved my question instantaneously!

Voa

Jun 20, 2024  on Shopify

Eu sempre uso o app e me ajuda demais principalmente nas ações de desconto progressivo. Informações claras, e app super bem desenvolvido. Inclusive, todas as vezes que precisei do suporte me ajudaram rapidamente e resolveram meu problema. Super indico para quem quer dar um plus nas vendas e aumentar ticket médio.

Booth Creek Wagyu

Jun 13, 2024  on Shopify

This app allows us to do volume discounts on our site and helps us create upsells by letting people know they can get a discount if they add more to their cart. Their support has been responsive when challenges have risen. I would recommend this app for anyone wanting to do volume discounts on their site.

Brooks Allen Boards

Jun 12, 2024  on Shopify

Had a problem, went on chat and Nivi responded in seconds. In under 5 minutes she had the problem resolved and it works GREAT!

Canada Strong Masks

Jun 11, 2024  on Shopify

Great app for incentivizing larger carts with bulk discounts. CSR Nivi was very helpful helping us to migrate Shopacado to a new theme. Thank you Nivi!

deinefairpackung

Jun 11, 2024  on Shopify

The support for this App has been outstanding. Their team is incredibly responsive, knowledgeable, and dedicated to customer satisfaction. They resolve issues promptly, communicate clearly, and provide valuable insights to maximize the tool's functionality. The additional resources and documentation are also comprehensive and helpful. Overall, the support experience greatly enhances the value of this App.

ClothDiaper.Com

May 29, 2024  on Shopify

Just installed and I am impressed with the ability to combine quantity discounts with Shopify discounts. Also, Nivi helped us with the final details to get the app functioning 100%. Took only a few minutes. Very impressed so far.

Centrum Force

May 27, 2024  on Shopify

I am just starting to work with this app. I like the options of conditional logic that you can apply. I needed some questions answered when I downloaded it and was able to chat with Nivi within minutes. That was very helpful!

SleepSoundSync

Apr 30, 2024  on Shopify

App is really easy to use, and the customer service is really patient with my issue and really helpful, with quick response. Thanks again with the help BTW Syed

Pond Algae Solutions

Apr 20, 2024  on Shopify

I'm still in the testing phase, and the new store will go live in a few days. So far Shopacado has looked great...other apps would mess up some discounts if you tried to add two different products to the cart, with unique discounts. Shopacado handled that fine. Discounts are quick and easy to set up. I had one small issue with the pricing shown on the cart page, but got with Nivi and she fixed it in a minute or two. Can't ask for better support than that!

The Flying Fork

Apr 15, 2024  on Shopify

Very useful app for creating bulk discounts, with options for setting multiple discount tiers. Allowing users to assign discounts based on Shopify collecting also a real time-saver. Customer service is super responsive - they have responded to my queries in under 5 minutes.

NovaaLab

Apr 08, 2024  on Shopify

We've been using Shopacado for a couple of years. It works very well, easy to install and to manage. I advise to any shop owner if they need tier pricing discounts.

West Eden

Apr 05, 2024  on Shopify

Easy to install & great customer service. I had our volume discount added to the shop in less than 1 hour. I did need help connecting it to our theme, but was immediately helped at 1am by their customer support team and we had the discounts live in moments! Looking foward to selling more!

Key Library

Apr 05, 2024  on Shopify

This app used to work but no longer works at all and has caused me pain due to customers emailing several times a day saying they are not receiving discount's. I emailed support with screenshots and she come back and said it was 'fixed' in a matter of minutes which is a very poor case of customer service. Saying that something is fixed without properly looking into it and fixing it is not very acceptable I am afraid. I am cancelling my subscription today and I strongly suggest people think twice before installing this as it simply does not work as intended and it has still not been fixed as a matter of urgency. Please see links to support the above: https://ibb.co/F0Znjjc https://ibb.co/pRX7qJJ

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