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Customer reviews: Shopacado ‑ Volume Discounts

Develop by Shopify

Reviews (1,545)

Overall rating
4.7

What Merchants Think

"Shopacado ‑ Volume Discounts" receives mixed feedback from merchants. While many praise the app for its effectiveness in providing volume discounts and commend the outstanding customer support, others have faced issues post updates, particularly with new theme compatibility and lackluster responses from the support team during technical difficulties.

Key Strengths

  • Simple and versatile app to use for setting up volume discounts.
  • Highly responsive, professional, and supportive customer service team.
  • Rich features allowing customization and flexibility for a variety of discount strategies.
  • Integrates well with Shopify's discount system for increased sales.
  • Fast setup and live chat support reduces downtime and addresses queries promptly.

Common Concerns

  • Compatibility issues with Shopify 2.0 themes and other custom themes.
  • Delayed or ineffective support during critical updates and technical breakdowns.
  • Complaints about app causing website glitches, including outdated discount tables affecting checkout processes.
  • Lack of POS capabilities which limits use for combined online and in-person sales.
  • Inconsistencies with other integrated apps causing disruptions.

Final Thoughts

Overall, "Shopacado ‑ Volume Discounts" stands out as a functional and cost-effective solution for merchants aiming to create tiered discount strategies. While the app offers extensive support tools and customization options, recent updates have introduced some challenges, particularly for stores using newer or heavily customized themes. Merchants appreciate the app's utility but express a need for more reliable support during technical hitches. Despite its recent hiccups, it is still recommended by many for its robust feature set and customer support excellence.

Shop Ready-Made Plastic Trays

Oct 01, 2025  on Shopify

The support team is very responsive, they've even helped me a few times with specific Shopify settings that are not directly related to their app. It's always great to know that we can count on their support to manage discounts in the store.

Kiyomi

Sep 16, 2025  on Shopify

Great customer service. They're patient and so kind. I really appreciated help from Nivi. I couldn't have asked for better customer service :) Thank you so much Shopacado team!

Villano mode

Sep 15, 2025  on Shopify

Deze app is een must have! De installatie is zo gefikst en als je er niet uit komt is de klantenservice ook top en reageert heel snel!

The 3D Print Smiths

Sep 11, 2025  on Shopify

Setup was fairly simple, question was answered promptly by support. Installation took 5 minutes, discount shows where I want it to show, no complaints and happy to recommend.

ink + Magnets

Aug 14, 2025  on Shopify

I have been slowly building out my site over the last couple months but this app was straight forward, easy to use, and priced well. What really locked me in was customer support—super fast and always ready to help. Thank you Shopacado for making things less stressful for a newbie like me!

Eddy's Coffee

Aug 12, 2025  on Shopify

This is a very handy app with features that truly support a high converting webshop. I use volume discounts for different product types, with various discount messages and in-cart promotions... works perfectly! The support team (via chat) is quick, efficient, and makes sure you’re fully satisfied. Highly recommended!

MassageNaturals.com

Aug 04, 2025  on Shopify

App worked at first but then whenever we had to update discounts app would just either not remove discounts nor update. Had to reach each month about this but nothing changed.

DTF Print Store

Jul 31, 2025  on Shopify

Had a problem (user error) messaged support got a reply very quickly solved my problem within 30 seconds and the app works perfectly very very happy would highly recommend.

ExoVita Health

Jul 22, 2025  on Shopify

Fantastic Support from Syed! I had some setup issues getting volume discounts to show properly and Syed was incredibly helpful, patient, and fast. He walked me through everything clearly and made sure the setup worked smoothly. You can tell they care about their customers. Highly recommend Shopacado for easy tiered discounts and bonus points for their great support!

Hospitality Products

Jun 18, 2025  on Shopify

Simple app for smaller stores with great functionality for stores with a simple sales model. Great for start ups. Unfortunately it is a bolt on to Shopify and does not draw data from Shopify metafields so you have to double handle in terms of putting data in both systems, but for companies with 200 skus or less much cheaper than moving to Shopify Pro

Adopted and Adored Apparel

Jun 16, 2025  on Shopify

Five stars all the way! Shopacado's volume discounts app has been a great addition to my Shopify store. Syed helped me out a lot—he took care of my issues promptly and made the whole process smooth and stress-free. I’ll definitely continue to reach out to their team whenever I need assistance. Highly recommend!

Switch Hits

Jun 04, 2025  on Shopify

This app works great for having cart total discounts which is rarely found in other apps. But would have been more better if it has more additional features.Support is great.

One of None Shop

May 09, 2025  on Shopify

This app solves the exact problem we encountered when changing our e-commerce checkout to Shopify from a custom build. It was easy to install, it gets the job done perfectly, and the support team is super responsive and helpful! Thank you so much for your assistance Pavi.

GPS Leaders

May 01, 2025  on Shopify

Great customer support team. They worked diligently to help resolve the bug our client was experiencing. Thank you Nivi for your assistance and dev teams help!

Romano Promo Dealer Supply

Apr 28, 2025  on Shopify

I use this app consistently on my website - It is very simple to use, and their customer service is great. Whenever I have questions, they are always available and help with a great attitude. I just finished working on some discount codes and had a few questions. Nivi, helped me navigate what I was trying to do and pointed me in the right direction to finish what I needed to do. Thank you Nivi!

Ayylien

Apr 15, 2025  on Shopify

Shopacado is a great app for creating volume and tiered pricing discounts on Shopify.** It's easy to set up, works seamlessly with most themes, and helps boost average order value. Customer support is responsive and helpful if any styling tweaks are needed. Solid choice for running bulk discount promotions!

Champion Trophies

Apr 08, 2025  on Shopify

I’ve had a great experience with Shopacado’s customer service. Whenever I’ve had a question or issue, their team has been quick to respond and super helpful. The in-app support is easy to use, and they always solve any problems I have efficiently. Overall, Shopacado’s customer service is friendly, fast, and reliable. I always feel taken care of when using the app!

Retro Locker

Apr 03, 2025  on Shopify

Terrible service, i wanted to speak with them about solutions to my issues and they would just give short answers telling me to do things that wouldnt give me any direction on whats possible and if the solution will even work.

XPAND

Mar 19, 2025  on Shopify

Works perfectly for our store. Wasn't working initially but support got me quickly back into action.

ZNC Displays

Feb 12, 2025  on Shopify

Get a 2 because design is nice and easy to use for the most part. Support team just gives you cold shoulder. Been waiting for responses and I get charged for nothing. If you are the owner reading this. get a new support team. ( im not the only one on here complaining about it) Doesnt really support variant pricing. you need to use code they provide in an article but it only shows how to do it for the Dawn template. Even as im trying to install the code myself there is no indication of what the final result is supposed to look like or how it works. How am I supposed to know if I was successful? Where does the extra pricing table show up for me to add in variant pricing? Again no help from support. Also wasnt able to delete any of the discounts i created which was odd.

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