Shopify Contextual communication apps 2025

FirstHive

Unlock comprehensive customer tracking for deeper insights. Show more

FirstHive is a robust Customer Data Platform designed to help brands seamlessly integrate and consolidate their first-party data from diverse sources. Tailored for Shopify users, FirstHive centralizes customer and transaction data for merchants and brands with Shopify storefronts. This integration empowers businesses to efficiently execute a range of marketing strategies, including offline nudges, personalized communication, targeted advertising, and reactivation of abandoned carts. FirstHive enhances marketing efforts across multiple channels such as email, SMS, WhatsApp, and web notifications. By unifying critical data, FirstHive enables brands to deliver highly contextual and impactful customer interactions, significantly boosting engagement and conversion rates.

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Marketing automation

Customer tracking

Data consolidation

Contextual communication

Ad targeting

Cart reactivation

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Lilt

8.2

1 Reviews

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Translate your store with linguist quality. Show more

Lilt is a cutting-edge AI solution designed specifically for enterprise translation needs. Seamlessly integrated with Shopify through the Lilt Connector, it streamlines the translation process, allowing users to send content to Lilt directly from the platform without disrupting workflow. With just a single click, businesses can choose between instant machine translation and verified translations that come with a human-enabled quality guarantee. Once translations are completed, the content is efficiently sent back to Shopify, ready for review and publishing. Lilt also offers localization progress tracking straight within Shopify, providing transparency and efficiency. Businesses can further enhance translation quality by sending feedback, ensuring that their specific preferences are incorporated by the Lilt translator team.

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Instant translation

Verified translation

Track localization

Receive translations

Send feedback

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Pixc: Lifestyle Photos

$20-$80 / Month

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Showcase products in real-life settings with a few clicks! Show more

Pixc: Lifestyle Photos is a versatile mobile application designed for photography enthusiasts and social media aficionados looking to elevate their visual storytelling. Offering a wide array of editing tools, filters, and effects, Pixc empowers users to transform ordinary photos into captivating lifestyle imagery that resonates with their unique aesthetic. The app’s user-friendly interface makes it accessible for both amateurs and seasoned photographers, providing seamless navigation and intuitive controls. Pixc includes features like background blurring, lighting adjustments, and color enhancements to help users achieve professional-quality photos effortlessly. Additionally, the app boasts a community platform where users can share their creations, draw inspiration, and engage with other photography lovers. Perfect for those looking to enhance their Instagram feed or simply capture life’s moments in style, Pixc: Lifestyle Photos is a must-have tool for anyone passionate about photography.

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Transform images

Contextual photos

Easy clicks

Real-life settings

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Komment Feedback by Limon Labs

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Enhance customer feedback with sleek, contextual insights for BigCommerce stores. Show more

Komment Feedback by Limon Labs is a dynamic tool designed for BigCommerce stores to harness genuine customer insights seamlessly. The app integrates a sleek feedback button across your store, encouraging customers to voice their opinions, ask questions, or seek help exactly when needed, right from any page. This innovation moves beyond traditional contact forms or exit surveys by enabling contextual feedback, allowing shoppers to share their experiences during browsing, checking shipping info, or completing a purchase. By providing this real-time feedback channel, you can quickly identify and address any pain points, enhancing user experience and streamlining the purchase process. The app's simplicity in installation and management ensures that every page of your store becomes an arena for customer interaction, driving continuous improvements. Ultimately, Komment Feedback supports in catching potential issues early, reducing cart abandonment, and boosting overall sales through valuable, actionable customer insights.

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Instant feedback widget

Contextual insights

Real-time pain point identification

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WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Yobi Sync

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Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.

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Sync shopify contacts

Unified communication

Respond via call

Respond via text

Respond via social media

Export notes

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WapTap: Quick Chat WhatsApp

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Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.

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Whatsapp integration

Instant communication

Customizable contact button

Desktop and mobile

Flexible interface

No app required

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JivoChat Live Chat

$19 / Month

7.5

66 Reviews

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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

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Elfsight Facebook Chat

$4.19 / Month

(3.4/5)

9 Reviews

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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.

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Selective page display

Instant website communication

Customizable chat triggers

Add to Site

Support Board ‑ Chat & Chatbot

$5-$10 / Month

(1/5)

1 Reviews

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Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.

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Real-time data

Omni-channel integration

Ai-driven chatbots

Product card messages

Customer information access

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Azark Shop Quick Contact Forms

$5.99-$49.99 / Month

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Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.

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Customizable forms

Responsive design

Instant notifications

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switchCode WhatsAppChat Button

$3 / Month

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Enable WhatsApp chat icon for easy merchant-customer communication. Show more

SwitchCode WhatsAppChat Button is a convenient tool for merchants to seamlessly integrate a WhatsApp chat icon on their storefront, enhancing customer support accessibility. With this app, businesses can bridge communication gaps by offering instant connectivity for customers seeking assistance or inquiries. The app supports a range of customizable options, including preset, animated, and custom icons, allowing merchants to tailor the chat button to fit their brand aesthetic. By using SwitchCode, businesses can enhance user experience, streamline support interactions, and potentially increase customer satisfaction. This simple yet effective solution empowers merchants to stay connected with customers in real-time, building stronger relationships and improving service outcomes. Whether you're a small business or a large enterprise, the SwitchCode WhatsAppChat Button facilitates direct and instant communication, making it a valuable addition to any storefront.

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Custom icons

Preset icons

Animated icon

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Google Workspace

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Simplify collaboration with integrated tools for productivity and communication. Show more

Google Workspace is a comprehensive suite of productivity tools designed to enhance collaboration and streamline workflow for businesses and individuals alike. It integrates all popular Google applications, such as Gmail, Google Drive, Docs, Sheets, and Meet, into a seamless, unified platform, allowing users to create, communicate, and collaborate with ease. With features like real-time editing, smart suggestions, and advanced security measures, Google Workspace boosts productivity while ensuring data protection. The platform is highly adaptable, offering customization options to meet the diverse needs of various industries and team sizes. Google Workspace also enhances connectivity with powerful AI-driven functionalities, enabling teams to interact efficiently regardless of their physical locations. With its user-friendly interface, it simplifies task management and ensures that all necessary tools are just a click away, making it easier for individuals and teams to focus on what matters most.

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Streamlined communication

Custom business email

Integrated productivity tools

Simplified collaboration

Real-time document editing

Shared calendar access

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Miduoke

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Miduoke: Unified multi-channel communication platform for seamless customer service. Show more

Miduoke is a comprehensive online customer service platform designed to streamline and unify communications across a multitude of digital channels. By integrating websites, WeChat, WeChat Official Account, mini programs, mobile apps, Facebook, Line, Douyin, Weibo, SMS, and cross-border e-commerce outlets, it provides businesses with a singular interface to manage all interactions. This seamless connectivity ensures a consistent and cohesive customer service experience, tailored to the needs of a customer-centric approach. With Miduoke, businesses can efficiently handle customer inquiries and engagement across mainstream communication platforms, enhancing satisfaction and loyalty. It simplifies multi-channel communication management, allowing organizations to focus on delivering exceptional support and building stronger relationships with their audience.

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Multi-channel integration

Unified communication interface

Consistent service experience

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Enhanced Order Staff Notes by oBundle

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Chat-like staff notes for better customer communication in BigCommerce. Show more

Enhanced Order Staff Notes by oBundle revolutionizes the way you manage customer communication on your BigCommerce store. This app transforms traditional order staff notes into a dynamic, chat-like interface, fostering more engaging and efficient interactions. By upgrading to Enhanced Order Staff Notes, you empower your team to build personal, professional, and impactful connections with customers. The intuitive design ensures that communication is clear and organized, enhancing the overall shopping experience. Ideal for businesses striving to elevate their customer service, this app provides the tools needed to make each interaction memorable and effective. Transform your store’s communication today with Enhanced Order Staff Notes by oBundle, and witness the difference in your customer relationships.

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SMSify Notifications & Support

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Enhance customer communication with automated SMS notifications and 2-way chat. Show more

SMSify Notifications & Support is a powerful app designed to enhance customer engagement by facilitating seamless communication between merchants and their customers. This app allows businesses to send automated SMS notifications for essential order updates, such as new orders, fulfillment, cancellations, and more, ensuring that customers are always informed. With a dedicated phone number, merchants can enable two-way SMS chat, allowing for direct customer interaction, thereby building trust and improving customer satisfaction. The app offers easy customer support features, making it simple to address inquiries and enhance the shopping experience. Perfect for businesses aiming to reduce support response times, SMSify helps improve overall customer satisfaction. Additionally, SMSify streamlines the order confirmation process by sending unique links via SMS, keeping customers engaged and informed every step of the way.

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Automated sms notifications

Dedicated phone number

2-way sms chat

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Ecomsend‑ Chat, Order Tracking

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Streamline order tracking and communication for enhanced Shopify customer support. Show more

Ecomsend Chat, developed by Channelwill, is designed to enhance logistics tracking and Shopify customer support. By integrating with Parcel Panel, the app allows seamless tracking of shipments and supports custom tracking links for flexibility in accessing parcel updates. Users can easily view real-time shipping details directly from the store, ensuring they are always informed. The app features a built-in Email Contact Form that facilitates straightforward communication between customers and merchants, helping to resolve issues effectively. With its customizable widget and self-service options, Ecomsend Chat is perfect for improving efficiency and reducing "Where's my order?" inquiries. Email notifications ensure quick form submissions and faster response times, making this app a valuable tool for elevating user experience on Shopify.

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Real-time updates

Customizable widget

Order tracking integration

Custom tracking links

Email contact form

Self-service support

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Ticket Spot

$9.99-$49.99 / Month

9.1

25 Reviews

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Event Success Simplified: Tickets, Automation and Promotion Show more

Ticket Spot is an innovative app designed to seamlessly integrate with your Shopify Store, providing a comprehensive ticketing solution for a wide range of events. The app streamlines the attendee management process, allowing transactions via Shopify Checkout while efficiently handling communication and event check-ins. Enhance your website’s functionality and aesthetic with Ticket Spot’s customizable event widget, enabling the display of events in your unique brand style. Additionally, Ticket Spot extends its capabilities by connecting with services like Eventbrite, ensuring thorough and versatile event management. Simplify your event operations with features that automate messages and reminders, boosting attendee interaction and engagement. The app also supports event promotion across various social media networks, expanding your event's reach and visibility. By integrating Ticket Spot, you gain a powerful tool to elevate your event management and promotion strategy.

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Automated messages

Ticketing options

Attendee management

Event widget

Social media promotion

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MSG91

8.2

11 Reviews

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Alerts & Abandoned Cart via SMS, Whatsapp, Voice, Email Show more

MSG91 is a versatile communication platform designed to enhance customer engagement through multiple channels, including Email, SMS, Voice, RCS, and WhatsApp. It provides businesses with the tools to send personalized messages for key customer interactions such as abandoned checkout alerts, signup greetings, order updates, cancellations, and refund alerts. Focused on innovation and user-friendly services, MSG91 also offers a dedicated OTP platform for seamless two-factor authentication. With the ability to automate SMS based on country codes and deliver content customized to each recipient, MSG91 facilitates effective communication across 190+ countries. By leveraging these advanced capabilities, businesses can boost their sales and improve customer relationships through targeted and engaging messaging strategies. Happy Messaging!

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Abandoned checkout alerts

Signup greetings

Abandoned cart alerts

Order related alerts

Order cancellation alerts

Refund alerts

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Order Management — Trackeasy

$14.99-$19.99 / Month

9.1

17 Reviews

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Order manager for Restaurant kitchen, Warehouse with workflow Show more

Order Management — Trackeasy is an efficient solution designed to streamline the order management process across different sectors, including restaurant kitchens and remote warehouses. It enables users to track the status of order preparation and packing in real-time, ensuring that no orders are missed or delayed. With seamless multi-device support, users can monitor and update order status from desktops, tablets, or mobile devices. Delivery personnel can access order lists sorted by delivery dates on their phones, eliminating the need for manual documentation. The app features customizable alarms to notify users of new orders and supports management across up to seven distinct order stages. Users can also generate product-wise preparation reports, making it ideal for businesses operating across multiple locations and with various users.

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Order status tracking

Remote packing tracking

Delivery list management

Multiple device support

New order alarms

Seven order stages

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Shopify Contextual communication apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

FirstHive

Lilt

Pixc: Lifestyle Photos

Komment Feedback by Limon Labs

WildGoose Live Chat

Yobi Sync

WapTap: Quick Chat WhatsApp

JivoChat Live Chat

Elfsight Facebook Chat

Support Board ‑ Chat & Chatbot

Azark Shop Quick Contact Forms

switchCode WhatsAppChat Button

Google Workspace

Miduoke

Enhanced Order Staff Notes by oBundle

SMSify Notifications & Support

Ecomsend‑ Chat, Order Tracking

Ticket Spot

MSG91

Order Management — Trackeasy