Shopify Communication inbox apps 2025

Hulul by WideBot

$50 / Month

Enhance Shopify operations with Hulul: seamless fulfillment, AI chatbots, and more! Show more

Hulul by WideBot revolutionizes the way you manage your Shopify store, providing a seamless solution for order fulfillment with real-time updates and efficient processing. It allows you to effortlessly handle product listings, ensuring your inventory remains current and appealing to customers. The app also features an abandoned cart recovery tool, helping you re-engage potential buyers and maximize sales. As a comprehensive CX platform, Hulul empowers you to create customized chatbot flows, AI scenarios, and targeted broadcast campaigns to enhance customer interaction. Keep your customers informed with shipping updates across all channels and support them through an AI-powered chatbot. Additionally, Hulul enables you to showcase products across multiple platforms effortlessly, while agents can maintain direct communication with customers via the integrated inbox feature.

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Real-time updates

Product management

Customer support

Ai chatbots

Cart recovery

Broadcast campaigns

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Spark Tools for Inbox

$5 / Month

9.1

2 Reviews

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Enhance Shopify Inbox chat with customizable features and engagement tools. Show more

Spark Tools for Inbox is a versatile app designed to enhance your Shopify Inbox chat experience with customizable features and settings. By allowing you to modify the chat button’s appearance, you can create a seamless integration that aligns with your site's branding through options for a custom SVG icon, label, and font. The app enables you to tailor button sizing and positioning, ensuring optimal display on both large and mobile screens. You can set proactive chat messages to engage idle visitors and drive interaction. Additionally, it offers the flexibility to define operational hours, showcasing an offline chat button or hiding it entirely when your team is unavailable. With region-specific visibility settings, you can manage where the chat is displayed to cater to a global audience. Note that Spark Tools for Inbox requires the Shopify Inbox chat app to be installed for full functionality.

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Region-specific display

Proactive messages

Custom svg icon

Set offline hours

Adjust button size

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ChatBot AI Assistant For INBOX

$1.99 / Month

9.1

2 Reviews

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Affordable AI chatbots for seamless inbox integration with OpenAI API. Show more

ChatBot AI Assistant For INBOX is an innovative AI solution designed for seamless integration with your site's inbox. This cost-effective app utilizes the OpenAI platform, allowing users to leverage their own OpenAI API keys for a customizable experience. With this app, users can effortlessly create and manage AI-powered chatbots that engage customers through Chatbox and Inbox. Security is a top priority, as API keys and Assistant IDs are securely stored in the Developers > Secret Keys section, safeguarding sensitive information. One of the standout features of this app is its flexibility, offering unlimited usage without the restrictions of monthly message limits imposed by other third-party solutions. This makes it an ideal choice for businesses seeking a scalable and affordable AI assistant option.

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Seamless inbox integration

Customizable ai assistant

Unlimited ai usage

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File Upload To Inbox

$9-$24 / Month

8

14 Reviews

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Accept file uploads with orders, directly to your Dropbox Show more

File Upload To Inbox is a versatile app designed for businesses that sell custom products, like personalized t-shirts, allowing customers to easily upload files with their orders. Whether it's custom images, logos for engraving, or personalized signs, this app supports an unlimited number of file uploads, making it seamless for customers to provide the necessary files for their customizations. Compatible with a variety of file types, including images, videos, ZIP, PDF, Excel, and Word documents, the app handles files up to 3 GB, ensuring flexibility and ease of use for diverse customer needs. All files are directly stored in your Dropbox account, providing secure, cloud-based access that persists even if the app is removed. File Upload To Inbox works smoothly across all platforms, including mobile, tablet, and desktop devices, with full support for Windows, Android, and Mac systems. Additionally, Dropbox Business integration allows your entire team to easily access customer-uploaded files, streamlining the customization process and enhancing collaboration.

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Unlimited file uploads

Supports all file types

Mobile and desktop compatible

Dropbox integration

3 gb file size

Dropbox business support

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HeloRobo : WhatsApp & LiveChat

$29-$99 / Month

9.1

1 Reviews

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Unified Inbox, WhatsApp Marketing, WhatsApp Api, Sales Channel Show more

WhatsApp Marketing & Support, powered by HeloRobo, is an efficient solution for managing customer interactions across WhatsApp, Instagram, and Facebook with seamless omnichannel support. This app enables businesses to handle multiple conversations with ease using a shared team inbox, allowing multiple agents to reply swiftly with quick responses and automated messages, thereby reducing response times significantly. It boosts sales through effective upselling and cross-selling techniques integrated directly into the chat platform. Additionally, businesses can send out personalized marketing campaigns with high open rates, thanks to the WhatsApp Business API's call-to-action features. The app also supports e-commerce integration, enabling easy product sharing and sales within chat conversations. Enhance customer satisfaction and increase revenue effortlessly with the all-in-one communication tool that streamlines your social media interaction and marketing strategy.

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Personalized campaigns

E-commerce integration

Quick responses

Automated messages

Omnichannel support

Unified inbox

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Ablestar Email Reports

$14.99-$49.99 / Month

9.1

8 Reviews

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Keep track of your store from your inbox Show more

Ablestar Email Reports is an intuitive application designed to streamline the process of generating and delivering comprehensive email reports for e-commerce businesses. It seamlessly integrates with platforms like Shopify to provide merchants with vital insights into their store's performance directly in their inbox. Users can customize reports to include key metrics such as sales data, inventory levels, and order summaries, ensuring that they stay informed without having to manually extract and analyze data. The app's user-friendly interface allows for easy setup and scheduling, enabling reports to be sent at regular intervals or on-demand according to user preferences. With a focus on enhancing productivity and decision-making, Ablestar Email Reports saves time and effort by automating report generation, allowing business owners to concentrate on growth strategies.

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Automated reports

Sales insights

Custom schedules

Supermoon: AI Customer Support

$19-$299 / Month

9.1

10 Reviews

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The AI-powered inbox for growing teams Show more

Supermoon is a cutting-edge mobile application designed to enhance your stargazing and lunar observation experiences. With an intuitive interface, Supermoon provides real-time updates on lunar phases, eclipse events, and celestial happenings. Users can explore detailed lunar maps and receive personalized notifications for optimal viewing times based on their location. The app's augmented reality feature allows users to point their device at the sky to easily identify stars, constellations, and planets. Additionally, Supermoon offers an educational section with articles and fun facts about the moon and outer space. Perfect for both amateur astronomers and seasoned stargazers, Supermoon brings the wonders of the night sky straight to your fingertips.

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Performance analytics

Centralized communication

Team collaboration

Automated workflow

Ai response suggestions

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Interactify

$49-$949 / Month

8.2

3 Reviews

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Let customers shop directly from their inbox. Show more

Interactify is a dynamic application designed to revolutionize social engagement and communication. It serves as an interactive hub where users can connect, share, and engage effortlessly across a variety of platforms. With its intuitive interface, Interactify enables seamless integration of social media accounts, allowing for streamlined management and interaction in one centralized location. The app boasts a suite of innovative features including customizable engagement widgets and real-time analytics, empowering users to track and optimize their communication strategies. Additionally, Interactify offers personalized content recommendations and collaborative tools, enhancing user experience and fostering a vibrant online community. Ideal for influencers, marketers, and everyday users, the app is engineered to amplify online presence and facilitate meaningful connections in the digital age. With security and privacy as top priorities, Interactify ensures a safe and user-friendly environment for all.

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In-email shopping

Shoppable emails

Interactive emails

Email product catalog

Purchase from email

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Mercuri: SMS & WhatsApp Inbox

8.2

3 Reviews

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Order & shipping notifications via WhatsApp, SMS & Live Chat Show more

Mercuri SMS & WhatsApp Chat is a dynamic Shopify app designed to elevate eCommerce performance through personalized marketing and efficient customer communication. By leveraging WhatsApp and SMS, it enhances customer engagement and retention, crucial for driving sales and fostering brand loyalty. The app features an integrated SMS and WhatsApp Shared Inbox that works seamlessly with Gorgias SMS, enabling customer service teams to streamline operations and concentrate on more complex inquiries. Automated workflows take care of routine communications, such as order confirmations and shipping updates, significantly optimizing operational efficiency. Additionally, the app empowers businesses to send targeted marketing messages about new launches and sales, and provides timely notifications to keep customers informed. A WhatsApp Chat Widget offers a direct communication channel, while the app's capabilities extend to recovering abandoned carts by sending direct checkout links, effectively boosting conversion rates.

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Workflow automation

Abandoned cart recovery

Order notifications

Live chat

Shared inbox

Personalized marketing

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WildGoose Live Chat

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One platform covers multiple channels of communication Show more

WildGoose Live Chat is an innovative customer service tool designed for global businesses, offering seamless communication across various channels such as websites, Email, Facebook, Instagram, Telegram, and Line. This versatile platform is ideal for e-commerce and any real-time online communication needs, efficiently consolidating interactions in one place. By enhancing manual efficiency and boosting customer satisfaction, WildGoose Live Chat helps increase conversion and repurchase rates. It comes equipped with features like automatic translation, making it easier to bridge language barriers and serve a diverse clientele. The platform also offers insightful data analytics, providing key metrics on agent workloads and service quality to help improve performance. With streamlined agent collaboration, WildGoose Live Chat empowers businesses to drive growth and cultivate private domain traffic effectively.

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Automatic translation

Data statistics

Multi-channel live chat

Efficient agent collaboration

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Yobi Sync

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Connect your customers and communication in a single app Show more

Yobi Sync is an essential tool for businesses looking to streamline their customer communication by connecting Shopify contacts with the Yobi platform. With Yobi, you can effortlessly manage customer interactions across calls, texts, and social media from any device, ensuring timely and efficient responses. By exporting Shopify notes and contacts into Yobi, businesses can maintain seamless communication and stay organized. The app also offers a dedicated business line that facilitates direct and professional contact between your team and customers. Yobi Sync simplifies the communication process, unifying all interactions within a single, easy-to-use application. Enhance customer engagement and ensure no message is missed by integrating Yobi Sync into your business operations.

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Sync shopify contacts

Unified communication

Respond via call

Respond via text

Respond via social media

Export notes

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JivoChat Live Chat

$19 / Month

7.5

66 Reviews

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Unified communication: real-time chat, CRM, calls for seamless customer engagement. Show more

JivoChat Live Chat is a powerful omnichannel business messenger designed for e-commerce websites, enabling you to manage all communication channels from a single app. Seamlessly integrate your website's live chat widget, social media accounts, support emails, and phone calls, ensuring you never miss a client request again. Its integrated CRM system organizes all customer interactions in one accessible place, allowing efficient team collaboration and tracking of client progress. Real-time visitor tracking and smart triggers help engage potential customers at the optimal moment, enhancing your conversion rates. JivoChat also addresses all your phone communication needs, with options to purchase new numbers or integrate existing ones for smooth call management. With the promise of a single platform to rule all communications, JivoChat offers a 14-day trial, supported by 24/7 customer service dedicated to assisting your business needs.

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Integrated crm

Visitor engagement

Real-time chat

Omnichannel communication

Live call support

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Elfsight Facebook Chat

$4.19 / Month

(3.4/5)

9 Reviews

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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.

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Selective page display

Instant website communication

Customizable chat triggers

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Support Board ‑ Chat & Chatbot

$5-$10 / Month

(1/5)

1 Reviews

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Automate your customers' communication Show more

Support Board - Chat & Chatbot is an advanced communication platform designed to streamline interactions between customers and stores using artificial intelligence. The app features an AI-driven chatbot, powered by OpenAI, that efficiently handles customer inquiries related to Shopify stores by accessing real-time data. It enables businesses to provide 24/7 support while integrating seamlessly with various communication channels like WhatsApp, Instagram, Facebook, Telegram, emails, and SMS. With its user-friendly interface, the app allows easy access to detailed customer information, including order history and cart items, directly within the Support Board admin area. Additionally, users can display products searched by customers using interactive cards and sliders for a visually engaging experience. The platform also offers a customizable help center to enhance self-service support for customers. Designed for both human agents and AI, Support Board ensures efficient and effective communication, enhancing customer satisfaction and operational efficiency.

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Real-time data

Omni-channel integration

Ai-driven chatbots

Product card messages

Customer information access

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WapTap: Quick Chat WhatsApp

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Instant customer communication with you via WhatsApp Show more

WapTap: Quick Chat WhatsApp is an innovative app designed to enhance customer communication by integrating seamlessly with the world's most popular messaging platform. This app allows businesses to offer their customers the convenience of reaching out through WhatsApp, regardless of whether they have the app installed. With highly flexible customization options, businesses can tailor the contact button to fit their brand and communication needs. WapTap ensures businesses receive customer messages instantly, enabling prompt responses and improving overall customer satisfaction. It functions efficiently across both desktop and mobile devices, ensuring accessibility and ease of use for any user. By utilizing WapTap, companies can streamline their interactions, making it easier to address customer inquiries swiftly and effectively.

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Whatsapp integration

Instant communication

Customizable contact button

Desktop and mobile

Flexible interface

No app required

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Azark Shop Quick Contact Forms

$5.99-$49.99 / Month

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Streamline customer communication with customizable Shopify contact forms. Show more

Azark Shop Quick Contact Forms is a versatile tool tailored for Shopify merchants aiming to enhance customer communication. This app allows you to effortlessly create and customize contact forms that perfectly align with your store's requirements, facilitating the collection of inquiries, feedback, or custom order requests. Ideal for merchants prioritizing efficiency, the app ensures a seamless customer interaction experience by streamlining form creation and providing instant email alerts. Its responsive design adapts to various devices, guaranteeing optimal accessibility and usability for customers on any platform. With Azark Shop Quick Contact Forms, improving customer engagement and satisfaction is both simple and effective, making it a valuable asset for any Shopify store.

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Customizable forms

Responsive design

Instant notifications

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switchCode WhatsAppChat Button

$3 / Month

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Enable WhatsApp chat icon for easy merchant-customer communication. Show more

SwitchCode WhatsAppChat Button is a convenient tool for merchants to seamlessly integrate a WhatsApp chat icon on their storefront, enhancing customer support accessibility. With this app, businesses can bridge communication gaps by offering instant connectivity for customers seeking assistance or inquiries. The app supports a range of customizable options, including preset, animated, and custom icons, allowing merchants to tailor the chat button to fit their brand aesthetic. By using SwitchCode, businesses can enhance user experience, streamline support interactions, and potentially increase customer satisfaction. This simple yet effective solution empowers merchants to stay connected with customers in real-time, building stronger relationships and improving service outcomes. Whether you're a small business or a large enterprise, the SwitchCode WhatsAppChat Button facilitates direct and instant communication, making it a valuable addition to any storefront.

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Custom icons

Preset icons

Animated icon

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Shopify Inbox

9.2

6,135 Reviews

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Connect with shoppers and drive sales with chat Show more

Shopify Inbox is a versatile, free messaging tool designed to enhance customer interaction as they shop online. It facilitates direct communication with customers, with 70% of conversations occurring during active purchases. The app provides real-time insights into customer behavior, such as the products they've viewed, their cart contents, and previous orders, allowing for personalized customer engagement. Merchants can increase order values by recommending products or offering discounts directly through chat. Shopify Inbox also streamlines support with automated replies, FAQ integration, and a personalized chat experience to resolve queries swiftly. The app integrates seamlessly with the Shopify admin, allowing businesses to manage conversations from their online store and the Shop app effectively. Through features like automated greetings and contact capture, it saves time for both the seller and the customer.

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Product recommendations

Seamless workflow integration

Live customer chat

Automated replies

Customer profile insights

Conversation management

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Avada WhatsApp Chat, FAQ Page

8.2

1,354 Reviews

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Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Avada WhatsApp Chat, FAQ Page is a dynamic application designed to seamlessly integrate WhatsApp into your customer support and FAQ framework. It features a smart FAQ popup that provides round-the-clock automation and support, fundamentally enhancing user experience. By using personalized "Contact Us" options through WhatsApp, the app fosters trust and significantly reduces support response time. This integration facilitates instant order tracking and swift resolution of queries, ensuring personalized assistance for urgent issues, which boosts customer satisfaction and sales. The app also offers stunning themes for the FAQ popup and Help Center, allowing for a customized and appealing interface. Additionally, it supports Shopify stores in managing FAQs efficiently, enabling the creation of extensive queries and categories. Furthermore, Avada provides 24/7 LiveChat support through various methods, ensuring comprehensive customer care and engagement.

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Whatsapp integration

24/7 automation

Instant order tracking

Faq management

Live chat support

Personalized contact

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Marketing+Support on WhatsApp

$15-$40 / Month

(3.7/5)

1,075 Reviews

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Send abandoned cart notifications & campaigns over WhatsApp Show more

Marketing+Support on WhatsApp is an innovative app designed to enhance communication and streamline customer interactions for businesses. With the Superlemon integration, merchants can effortlessly send abandoned cart reminders and order updates through automated WhatsApp messages, boosting recovery rates and improving customer engagement. The app offers features for upselling, collecting feedback, and confirming cash on delivery (COD) orders to optimize sales processes. Businesses can access a range of paid plans to get their own WhatsApp Business API, facilitating large-scale customer messaging and personalized communication. Marketing+Support on WhatsApp also provides access to marketing campaigns and custom templates, allowing merchants to tailor their strategies to suit diverse customer needs. A shared team inbox feature is available, enabling seamless management of all customer chats through the WhatsApp Business API, ensuring efficient support and service delivery. The inclusion of a chat widget and share widget further empowers businesses to enhance customer interactions and increase sales.

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Automated messages

Abandoned cart notifications

Custom templates

Shared team inbox

Chat widget

Whatsapp campaigns

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Shopify Communication inbox apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Hulul by WideBot

Spark Tools for Inbox

ChatBot AI Assistant For INBOX

File Upload To Inbox

HeloRobo : WhatsApp & LiveChat

Ablestar Email Reports

Supermoon: AI Customer Support

Interactify

Mercuri: SMS & WhatsApp Inbox

WildGoose Live Chat

Yobi Sync

JivoChat Live Chat

Elfsight Facebook Chat

Support Board ‑ Chat & Chatbot

WapTap: Quick Chat WhatsApp

Azark Shop Quick Contact Forms

switchCode WhatsAppChat Button

Shopify Inbox

Avada WhatsApp Chat, FAQ Page

Marketing+Support on WhatsApp