Centralized support inbox for seamless multi-channel communication management.
Belco helps merchants manage customer support across multiple communication channels in one shared inbox. Conversations from live chat, email, phone, and messaging channels are centralized and enriched with real-time order and customer data. Agents can assign conversations, apply tags, use automation rules, and collaborate internally to handle support requests efficiently and consistently.
Advanced Helpdesk: FAQ builder, help center, support widget...
ChatGPT AI chatbot to improve sales and customer service
Allow address edits, order canceling per your customized...