Horrible experience with fraudulent commissions, poor service when I flagged it to Shopify as it was past their dispute deadline. Would not recommend to brand owner or brand team.

I'm still thinking whether or not to use this app because it is confusing that the number of reviews with 5 starts is not too different than that with 1 star and there are very few ratings with 2 to 4 stars. Normally, when apps are good you see many reviews with 5 stars and a few with one star, and the other way around when apps are not good. But in this case the reviews are not helping me to make a decision. I will be interested to hear from Shopify what has been done to tackle the negative reviews or work arounds to avoid those bad experiences besides writing contracts which sounds too time consuming and expensive. For instance, are influencers scored by merchants so that I can easily know whom I can trust?

I don't have the time to constantly manage all the people whom you want to exclude for violating practices. YOU AND ONLY YOU, are responsible for doing that, because you are the one detecting them anyway. I am fed up of constantly receiving emails asking me to unlink my collaborators. YOU DO THAT! AND YOU SEND THEM A MESSAGE TELLING THEM WHY!

Its okay wish they had a designated rep to help when I need it but besides that its a great way to connect with customers

Very disappointing. If I would have found this app a year ago, I'd say it's beautiful and helpful. Now, the feature page is boring and generic. I researched about this app on YouTube and found it to be so gorgeous and intriguing, having anyone get excited to sign up. They started so strong and change to be sad looking.

IT NEEDS TO HAVE A SETTING WHERE WE COULD REPORT THE INFLUENCERS AS WELL SO OTHER BUSINESS WILL KNOW NOT TO TRUST THOSE SCAMMERS . MOST OF THEM ACCEPTS THE GIFT COLLAB AND DONT EVEN SHOUTOUT. OVERALL ITS GOOD. ITS FREE.

You really have to stay on top of this or else you will encounter scam/fraud orders. We noticed that collaborators from the network were ordering from our website so that they would get commission. They would then submit a chargeback so that they would get their payment back. I didn't realize the chargebacks were coming from Collabs Network orders until I started matching the order numbers. So, be careful! As with the other shop owners, we also sent creators free products so that they can use it to promote, but would never hear from them again. Overall, we lost more money using this app than sales.

I love how easy it makes it for us to enable revenue share with a creator without having to do any of the tracking or management manually.

Do not download the new collabs app on the Apple Store if you are creator!!! It will be your biggest mistake. Use the web browser only. They send out alerts to brands and all of a sudden right after I downloaded the app, almost every brand I work with started pausing my partnerships! It was crazy! They do not protect influencers or content creators at all.

I love it, I can add collaborators, and they can have their own affiliate link to earn commissions, the way it works is beautiful. Very well done Team

It looks like some fake content creator accounts can take part of your sales almost everyday. I never connected to any creators, all I did was to set up a 10% commission for affiliate links. Today I reviewed my bills and realized I have collabs comissions, when I check those creators' social media pages, none of our brand nor products were mentioned. However, they took 10% of our sales for a lot of orders. I smell scam, so I ended my affiliate link right away. Also, I see Shopify tagged the content creators as mid-fraud/high-fraud, if so, then why you still give commission to them? If you mark them as fraud, you should suspend their account! Unfortunately, Shopify told me it's too late to dispute the payment to the scammer. It should never be too late to dispute payment to scammers!!! I want my money back!!!!

We use and other affiliate networks like shareasale, collabs conflicts and causes double charges. A lot of the people inside are fake or using famous social accounts to approach but careful. A lot of discounts also licked all around coupon websites without our permission. At the end we decide to delete the collabs, but even after a month after the delete we got charged for an order made almost month after the delete. We had to open case with shopify investigating the matter. Still in process for refund and permanent delete of our footprint with the collabs. We dont recommend it yet. they need to work more with the app before it's fully trusty ! im sorry 1 star.

TOTAL SCAM! So lucky I checked this app before more damage was done. Same as everyone else, checked the app and fake commissions and payouts pending. Loosing over $70, which is minimal compared to some of the damages others have reported, but not the point. No one should loose money for these scams. Who knows the damage that this could have caused had I not checked for some time. Also, did one real collab in here and the influencer took the product and then ghosted us. Never using again

AWFUL APP, opens up the opportunity for scammers to use existing codes and basically steal from you without realizing so. We had a "creator" receive payments for multiple months, with zero notifications throughout. I only realized by luck once I looked at the Shopify bill in detail. Shopify showed zero accountability despite many stores experiencing the same issue. Avoid at ALL COSTS, and do not count on Shopify to be able to dispute those payments.

I had high hopes for this app, it runs smoothly and was very easy to set up BUT we have lost so much product/income to Influencers that take their gifts and never post and then don't answer messages. There doesn't appear to be any deterrents for Influencers to stop them stealing either as we cannot leave reviews or let the app know to stop this happening ( If there is a way to do this please inform me). We are now not accepting any further applications due to the amount of product we have lost this year. There are some fantastic influencers out there but sadly there are a lot of people who just want free things as well.

Impossible de tout traduire. Dans les mails, encore beaucoup de phrases sont en anglais, dommage car sinon le reste est bien pensé.

Super einfache Abwicklung und der Service ist kostenfrei! Wir wollten schon immer ein richtiges Ambassador System aufbauen und jetzt können wir es endlich ohne Stress!

I had a shopify partner log into my store after they did some work, approve a copon harvester to take commission out of my store $352 down so far. Complete scam, do not download this app. Waiting on shopify support now however I am not hopeful.

We have been utilizing Shopify Collabs for the past 10 months and it has really helped to significantly enhance our influencer and affiliate partner strategies. This platform is incredibly intuitive, simplifying the creation of affiliate links, tracking sales, and managing product gifting. One of the standout features of Collabs is its strategic flexibility. We can seamlessly optimize our creators and their links around critical sales or promotions and new product launches. For example, Collabs makes it quite easy to adjust our strategies by moving creators between different tiers, allowing us to increase their codes and links during key time periods. Additionally, with seamless automations through integrations like Klaviyo/Flow, communication with our influencers is efficient and scalable. We've explored other affiliate platforms, but Collabs, while not entirely perfect, definitely leads the market in user experience and capabilities for both merchants and creators. In today's evolving influencer landscape, where it often feels "pay-to-play," it's challenging to justify additional tech or platform fees on top of influencer payments. The inclusion of Collabs in our existing Shopify subscription allows us to reallocate those savings directly towards influencer partnerships, maximizing our investment. We do see room for improvement with the onboarding features for new creators, particularly for those with whom we don't yet have established relationships. It would be a game-changer if new creators could accept gifts more seamlessly without needing to set up an account. Currently, we approach these partnerships incrementally by sending gifts manually to build genuine relationships, eventually setting them up with an affiliate code through Collabs. While this method is effective, a more streamlined process would be even better. Overall, Shopify Collabs is an essential asset for our business and we plan for this to become a key sales channel for us as we scale the brand.

I recently tried Shopify Collabs, and it’s been a fantastic addition to my marketing strategy. This app makes it super easy to connect with influencers and manage collaborations. The setup was straightforward, and I love how I can find creators that match my brand without a hassle.