Je suis choqué de voir que c'est mon adresse de service clients définie dans Shopify qui est utilisée pour l'envoi des invitations et non l'adresse indiquée dans Collabs. On le voit lorsque les influenceurs répondent. Sous leur réponse, dans la copie du message initial il y a écrit : "Envoyé par serviceclients@". Ca ne fait pas sérieux.

There's a 2.9% payment fee to pay affiliates their commission. So what was a 10% commission is actually a 12.9% loss. Why is the processing fee higher than the 1.75% fee that we pay to sell the product on the website? Oh, and this app is buggy on the Shopify mobile app. Can't choose a Collection when configuring the Commission amount - apparently there are 'No Collections' so I have to go on the Web app to configure the commissions. I have to say I was really frustrated to learn that the processing fee is 2.9%. I don't understand why it is so high. It's a Shopify OWNED app - we already pay ridiculous fees in other areas of Shopify. It would be nicer if the commissions came out of our payouts, and not charged by our payment method later.

The general sign up link doesn't work for small creators but small creators are also valuable for bottom funnel. Would be great to adjust it to streamline onboarding

This is a terrible app. - There is no link to connect with a majority of the "influencers". Why list them on the app if I can't use the app to connect? - The filters are LACKING. You can only filter on the platform, number of followers and location. Would be great to be able to filter out people I've already sent connections to, influencers in a specific category, follower engagement etc. I've submitted these suggestions / bugs in the past but they seem to fall on deaf ears.

Really easy to use and manage infleuncers for a small brand who have limited resources this has really helped us

*edit* I was just offered a bribe of $30USD to change my review to 5 star lol *edit* I saw that the bad reviews were from the open affiliate program, so i decided to try it for an invite only program. It just doesn't work. Attributions are inconsistent at best. Shopify shouldn't release and market a product that clearly does not work.

【台灣商家請不要使用這個APP】 這個系統對台灣用戶根本無法運作。創作者無法註冊銀行帳戶，所有分潤金都被凍結。我只能自行墊款給創作者。客服僅提供制式回覆，完全無法解決問題。這個平台對台灣市場並不友善。 Taiwanese merchants, do NOT use this platform. It’s completely unusable for businesses in Taiwan. Creators are unable to register their bank accounts, and all commissions are being withheld. I’ve had to pay my creators manually out of pocket. Reaching out to customer support only results in generic, scripted replies—no one actually helps. This platform is not ready for the Taiwanese market.

I would love it if was easier to edit and update the email address for collaborators and change their url if necessary.

I saw that the bad reviews were from the open affiliate program, so i decided to try it for an invite only program. It just doesn't work. Attributions are inconsistent at best. Shopify shouldn't release and market a product that clearly does not work.

No longer allows sign-ups due to a glitch - I've spent over a month now from the time I reported the issue but it continues and I haven't seen a follow-up. My applicants connect a social account but can't submit their application because it says "a social account must be connected". It happens to me, as well. Besides this, the interface is still unintuitive. It takes me at least 5 clicks to find the setting or page I'm looking for. They did a facelift last year but it didn't help much. A mega-menu would be much easier than lots of pages with subtle buttons/tabs sprinkled around them. Once things are set up, it works reasonably well for being free. I would have it at 4 stars without the glitch.

Hello. The application is great. I have a big problem. There is no Turkish language support. I want to send an invite mail but there are non-Turkish domains. So I can't send. Can you help me?

Really enjoying this app. Great way to work with my affiliates. Like how everything is handled in one location and I don’t have to do anything manually.

Horrible experience with fraudulent commissions, poor service when I flagged it to Shopify as it was past their dispute deadline. Would not recommend to brand owner or brand team.

I'm still thinking whether or not to use this app because it is confusing that the number of reviews with 5 starts is not too different than that with 1 star and there are very few ratings with 2 to 4 stars. Normally, when apps are good you see many reviews with 5 stars and a few with one star, and the other way around when apps are not good. But in this case the reviews are not helping me to make a decision. I will be interested to hear from Shopify what has been done to tackle the negative reviews or work arounds to avoid those bad experiences besides writing contracts which sounds too time consuming and expensive. For instance, are influencers scored by merchants so that I can easily know whom I can trust?

I don't have the time to constantly manage all the people whom you want to exclude for violating practices. YOU AND ONLY YOU, are responsible for doing that, because you are the one detecting them anyway. I am fed up of constantly receiving emails asking me to unlink my collaborators. YOU DO THAT! AND YOU SEND THEM A MESSAGE TELLING THEM WHY!

Its okay wish they had a designated rep to help when I need it but besides that its a great way to connect with customers

Very disappointing. If I would have found this app a year ago, I'd say it's beautiful and helpful. Now, the feature page is boring and generic. I researched about this app on YouTube and found it to be so gorgeous and intriguing, having anyone get excited to sign up. They started so strong and change to be sad looking.

IT NEEDS TO HAVE A SETTING WHERE WE COULD REPORT THE INFLUENCERS AS WELL SO OTHER BUSINESS WILL KNOW NOT TO TRUST THOSE SCAMMERS . MOST OF THEM ACCEPTS THE GIFT COLLAB AND DONT EVEN SHOUTOUT. OVERALL ITS GOOD. ITS FREE.

You really have to stay on top of this or else you will encounter scam/fraud orders. We noticed that collaborators from the network were ordering from our website so that they would get commission. They would then submit a chargeback so that they would get their payment back. I didn't realize the chargebacks were coming from Collabs Network orders until I started matching the order numbers. So, be careful! As with the other shop owners, we also sent creators free products so that they can use it to promote, but would never hear from them again. Overall, we lost more money using this app than sales.

I love how easy it makes it for us to enable revenue share with a creator without having to do any of the tracking or management manually.