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CP: Order Editing & Cancel logo

CP: Order Editing & Cancel

Develop by Clickpost

$49-$349

/ Month
Free plan available 7 Days Free Trial

Empower customers to self-edit orders, reducing support and boosting sales.

About CP: Order Editing & Cancel

Launched Jan 22, 2025

Categories

Built by Clickpost

Email :

[email protected]

Address

1/22, Asaf Ali Marg, New Delhi, New Delhi, DL, 110002, IN

Website Privacy policy
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Description

Let customers edit/cancel their orders. Less tickets > improved customer accounts > more upsells.

30% of support tickets are order changes. Let customers self-edit these orders while your team builds what matters. Customers can now on their own edit the shipping address, quantities, variants, swap/add products, cancel orders, generate tax invoices, & more—all before shipping. ClickPost reduces your support costs, and all the while giving you upsell opportunities. You get improved Customer Accounts, to give your customers an amazon-like experience. Increase AOV, reduce tickets and improved CX

30% of support tickets are order changes. Let customers self-edit these orders while your team builds what matters. Customers can now on their own edit the shipping address, quantities, variants, swap/add products, cancel orders, generate tax invoices, & more—all before shipping. ClickPost reduces your support costs, and all the while giving you upsell opportunities. You get improved Customer Accounts, to give your customers an amazon-like experience. Increase AOV, reduce tickets and improved CX more
  • Self-Service Editing - Customers fix addresses, apply discounts, change variants
  • One click Post Purchase Upsells and AI recommendations
  • Automate Refunds: Back to source or give store credits. Your choice.
  • Complete integration support with your 3PL/WMS.
  • Lesser Support Tickets: Handle cancellations, changes + questions automatically.

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