Chatwhizz Live Chat

Develop by Shopify

$10-$30

/ Month

Free plan available 7 Days Free Trial

Swiftly resolve customer concerns with Live Chat

Instant messaging

Personalized assistance

Real-time communication

About Chatwhizz Live Chat

Launched Jul 09, 2023

Built by Shopify

Address

Wilhelminaplein 25, Eindhoven, 5611HG, NL

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Deliver instant support and personalised assistance with our Live Chat app.

Experience the power of our Live Chat app- A tool created for enhancing the customer support and drive business growth. If you would like to add the live chat feature on your store then this app is for you. You can provide instant chat support to your customers & resolve their concerns in no time & enhance your chances of sales. This app allow your customers with file-sharing capabilities for easy information exchange. Add operator/support staff & enable/disable them as per their availability.

User-friendly interface for seamless communication.
Customise chat widget message/position/theme color for a branded experience.
Add support staff/operator for managing the customer concerns.
A separate staff/operator panel to manage all the live chats efficiently
Effortlessly access the entire chat history of different customers via one tab.

Pros

Instant chat support for quick resolution of customer concerns, enhancing chances of sales
File-sharing capabilities facilitate easy information exchange with customers
User-friendly interface allows for seamless communication
Customization options for chat widget message, position, and theme color for a branded experience
Ability to add multiple operators/support staff and manage their availability
Separate staff/operator panel for efficient management of live chats
Access to entire chat history in one tab for convenient review and follow-up

Cons

No mention of integration with existing CRM systems or other third-party tools
Potential learning curve for businesses to effectively manage and utilize operator features
No details on analytics or reporting features to assess chat performance