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Chatwhizz Live Chat logo

Chatwhizz Live Chat

Develop by Shopify

$10-$30

/ Month
Free plan available 7 Days Free Trial

Swiftly resolve customer concerns with Live Chat

Instant messaging
Personalized assistance
Real-time communication

About Chatwhizz Live Chat

Launched Jul 09, 2023

Categories

Built by Shopify

Address

15321 S Dixie Hwy #304, Palmetto Bay, FL, 33157, US

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Description

Deliver instant support and personalised assistance with our Live Chat app.

Experience the power of our Live Chat app- A tool created for enhancing the customer support and drive business growth. If you would like to add the live chat feature on your store then this app is for you. You can provide instant chat support to your customers & resolve their concerns in no time & enhance your chances of sales. This app allow your customers with file-sharing capabilities for easy information exchange. Add operator/support staff & enable/disable them as per their availability.

Experience the power of our Live Chat app- A tool created for enhancing the customer support and drive business growth. If you would like to add the live chat feature on your store then this app is for you. You can provide instant chat support to your customers & resolve their concerns in no time & enhance your chances of sales. This app allow your customers with file-sharing capabilities for easy information exchange. Add operator/support staff & enable/disable them as per their availability. more
  • User-friendly interface for seamless communication.
  • Customise chat widget message/position/theme color for a branded experience.
  • Add support staff/operator for managing the customer concerns.
  • A separate staff/operator panel to manage all the live chats efficiently
  • Effortlessly access the entire chat history of different customers via one tab.

Pros

  • Instant chat support for quick resolution of customer concerns, enhancing chances of sales
  • File-sharing capabilities facilitate easy information exchange with customers
  • User-friendly interface allows for seamless communication
  • Customization options for chat widget message, position, and theme color for a branded experience
  • Ability to add multiple operators/support staff and manage their availability
  • Separate staff/operator panel for efficient management of live chats
  • Access to entire chat history in one tab for convenient review and follow-up

Cons

  • No mention of integration with existing CRM systems or other third-party tools
  • Potential learning curve for businesses to effectively manage and utilize operator features
  • No details on analytics or reporting features to assess chat performance

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