Shopify Chatbot knowledge base apps 2025

Azteca - AI Shopping Assistant

Unlock store growth potential with AI-powered sales & support. Show more

Azteca ‑ AI Shopping Assistant is an innovative tool for merchants, offering 24/7 support with AI-driven sales and customer service solutions. Seamlessly integrating into your store, it provides real-time insights into your product catalog, inventory, and pricing. Azteca ensures personalized customer experiences across multiple channels by aligning with your brand's tone, moving beyond generic bot interactions. The app not only aids in converting general inquiries into sales but also enhances overall customer satisfaction. Its functionality extends to allowing users to upload and incorporate PDF/TXT files into the chatbot’s knowledge base, facilitating the training of a customized AI model for your business. By streamlining operations, Azteca empowers businesses to elevate their sales strategy and efficiently scale operations.

Show less

Personalized customer care

24/7 assistance

Ai-driven sales

Instant product insights

Streamlined operations

Real-time knowledge

BetterDocs FAQ Knowledge Base

$9.99 / Month

9.1

26 Reviews

Claim Offer

Build FAQ & Documentation pages for your store & boost sales. Show more

BetterDocs Knowledge Base is an innovative app designed to simplify the creation of FAQ and documentation pages for your store. This versatile helpdesk solution allows you to seamlessly integrate responsive product FAQs and an Instant Answer widget, enhancing customer interaction and satisfaction. The app includes a robust Analytics tool, enabling you to assess and refine your knowledge base's performance over time. Additionally, it features quick order-tracking and feedback collection capabilities to optimize customer service and experience. The app’s powerful integration with WhatsApp and Messenger supports live chat functionality, providing real-time communication between you and your customers. BetterDocs also offers an automatic Magic AI Autowrite feature to generate FAQs and documentation instantly, streamlining the content creation process. Overall, BetterDocs is a comprehensive tool to elevate your online customer support and engagement.

Show less

Order tracking

Whatsapp integration

Live chat

Feedback collection

Messenger integration

Analytics tool

Install App

lookfor AI Chatbot & Live Chat

$39-$599 / Month

9.2

24 Reviews

Claim Offer

ChatGPT AI chatbot to increase sales with human-like live chat Show more

Lookfor AI Chatbot + ChatGPT is a dynamic tool designed to enhance sales on your Shopify store by transforming the shopping experience into a personalized, engaging journey. Harnessing the power of ChatGPT, this app enables you to create a tailored AI chatbot that understands both your products and your customers. With its conversational and relatable nature, the chatbot facilitates an enjoyable shopping process, adding a fun and human touch to online browsing. Quick and easy to implement, the chatbot can be operational in just 5-15 minutes. Beyond mere interaction, the app employs neural search algorithms for vector search, ensuring that it recommends the right products to increase your average order value (AOV). Moreover, it provides insights into customer shopping journeys, allowing you to make informed decisions for store improvements, while also offering the convenience of direct checkout from product cards.

Show less

Product recommendations

Conversational shopping assistant

Neural search algorithms

Enhanced analytics

Direct checkout

Install App

Handbook ‑ Shop User Guide

$4.95 / Month

Claim Offer

Your store's knowledge, how-to guides & processes in one place Show more

Handbook ‑ Shop User Guide is a powerful tool designed to streamline access to your store’s operational knowledge directly within the Shopify admin. This app allows you to create comprehensive and visually engaging user guides packed with rich text, images, and videos, making it ideal for training staff and standardizing procedures. With Handbook, all your store's critical information is centralized in one place, ensuring it's easily accessible to your team when they need it most. The app offers a feature-rich platform to create structured, informative articles that act as a single source of truth for all your store’s processes and guidelines. Enjoy the ease of organizing your content in a logical, easy-to-navigate manner, which helps in maintaining consistency and efficiency across your operations. Whether it's troubleshooting, routine tasks, or best practices, Handbook ensures your team has the resources they need at their fingertips to run your store smoothly.

Show less

Single information hub

Rich text articles

Logical organization

Install App

Helpdesk + Live chat DeskXpand

$19-$99 / Month

Claim Offer

Helpdesk, Live Chat & WhatsApp: All-in-one support. Show more

DeskXpand is a comprehensive helpdesk and live chat solution that centralizes customer support across diverse channels, including email, chat, forms, Facebook, WhatsApp, and Instagram. Designed to enhance your support team's efficiency, it provides seamless access to order details, FAQs, and canned responses with just a click. By automating tasks such as ticket creation, DeskXpand significantly boosts agent productivity, ensuring a more streamlined customer service experience. It empowers businesses by turning satisfied customers into repeat patrons through its robust Shopify helpdesk integration. Furthermore, the app offers a shared inbox to consolidate inquiries and automate query routing to specialized teams, fostering quicker resolution. With customizable reply templates, DeskXpand optimizes communication to maintain consistent and high-quality customer interactions. Easily embed live chat into your Shopify store and experience enhanced support capabilities in seconds.

Show less

Customizable templates

Multi-channel support

Automation features

Shared inbox

Order details access

Canned responses

Install App

Fabext Internal Wiki

$4.9 / Month

Claim Offer

Organize your information Show more

Fabext Wiki is an innovative app designed to integrate seamlessly with your Shopify admin, providing a robust and centralized hub for all your essential business information. It empowers Shopify users to create, organize, and manage their team’s knowledge with ease, enhancing workflow efficiency. With a full-featured visual editor, users can effortlessly create and organize wiki pages, making it easy to store critical processes and company protocols. The app ensures effective team collaboration by offering a shared workspace, fostering a more connected and informed work environment. Additionally, Fabext Wiki enables users to attach wiki pages to other entities like products or collections, ensuring information is easily accessible and contextually relevant. This app transforms your Shopify admin into a well-structured information center, streamlining communication and knowledge sharing across your organization.

Show less

Visual editor

Shared workspace

Page attachments

Install App

Simple AI FAQs

$3-$7 / Month

6.5

2 Reviews

Claim Offer

AI-powered FAQ creation for easy setup, customization, and enhanced SEO. Show more

Simple FAQs is a versatile app designed to streamline customer support by providing a comprehensive FAQ section for your website. This feature-rich tool allows you to set up and customize an informative FAQ section in minutes, offering a variety of layout styles and customizable options to align with your brand’s aesthetic. Leveraging AI technology, Simple FAQs automatically generates and updates FAQs by extracting relevant content from your site, ensuring that users always receive the most accurate and current information effortlessly. In addition to enhancing user experience, the app significantly boosts your site's SEO, improving search engine visibility and making it easier for potential customers to discover your offerings online. It's optimized for both desktop and mobile devices, ensuring a seamless browsing experience for all users. By addressing common customer queries upfront, Simple FAQs effectively reduces the burden on your customer support team, saving valuable time and resources.

Show less

Easy customization

Seo enhancement

Automatic updates

Mobile optimization

Ai-powered creation

Add to Site

LiveHelpNow

8.2

1 Reviews

Claim Offer

Enhance sales and loyalty with integrated live chat and support tools. Show more

LiveHelpNow is a comprehensive suite of online customer service tools designed to enhance sales and foster customer loyalty for businesses of all sizes. By making your sales and support teams readily accessible through live chat, text (SMS), Facebook Messenger, support tickets, or a searchable self-help portal, LiveHelpNow ensures exceptional customer interactions. Secure transactions directly from chat or email with PCI and HIPAA-compliant forms integrated into the suite. The platform allows real-time tracking and improvement of customer satisfaction (CSAT) scores through instant feedback and surveys. Even when short on staff, LiveHelpNow's Chat Bot can manage a large volume of customer requests without human intervention. With automatic translation, the app supports customers speaking any language, expanding your business's global reach. Additionally, real-time tracking of conversions influenced by customer service agents provides valuable insights into product trends and business direction. To experience the capabilities of LiveHelpNow, attend a live demo or contact them at 877-548-3001.

Show less

Social media integration

Email support

Real-time feedback

Real-time conversion tracking

Automated translation

Sms support

Try for Free

Chatty AI Chatbot & Live Chat

$19.99-$49.99 / Month

9.5

2,444 Reviews

Claim Offer

Enhance Help center: WhatsApp, Live chat, FAQs, Inbox, Chatbot Show more

Chatty: Livechat Helpdesk, FAQ, is a comprehensive customer support tool designed to enhance e-commerce experiences by integrating a smart chat box with live chat capabilities, FAQs, and order tracking. Available 24/7 with automated responses and WhatsApp support, Chatty ensures users receive quick and effective assistance, leading to improved user satisfaction and higher conversion rates. The app prioritizes trust-building, offering personalized "Contact Us" options that not only reduce support time but also minimize cart abandonment. Its seamless integration allows for instant order tracking and swift resolution of queries, catering to urgent customer needs. Furthermore, Chatty supports Shopify stores by managing FAQs easily with stunning themes and categorized questions. With various contact methods like WhatsApp, phone calls, and Messenger, Chatty ensures seamless 24/7 customer support for e-businesses.

Show less

Order tracking

Whatsapp integration

24/7 automation

Faq management

Faq popups

Personalized contact

Install App

VanChat AI Chatbot & Live Chat

$39-$599 / Month

8.7

57 Reviews

Claim Offer

GPT4 AI Chatbot to increase sales and provide customer service Show more

VanChat AI ChatBot & Live Chat is a cutting-edge tool designed to revolutionize customer service for online retailers. Powered by advanced GPT technology, this chatbot acts like a top-tier salesperson, adeptly understanding user intents and behaviors to provide quick, precise responses. It excels at suggesting products at optimal times, engaging customers with timely promotions, and even interpreting emotional cues to facilitate conversions from visitors to buyers. The app supports over 100 languages, ensuring a global outreach with 24/7 human-like customer service. With seamless integration options, including customizable widgets and multiple input methods for training data, VanChat continuously updates its knowledge base with the latest product information. This proactive approach significantly enhances customer satisfaction, reduces cart abandonment, and drives sales growth.

Show less

Customizable chat widget

24/7 service

Proactive recommendations

Automatically retrained

Multiple knowledge uploads

Install App

Radad Sales Ai‑Chatbot‑GPT

$25-$200 / Month

Claim Offer

Get your own human-like salesperson with our GPT chatbot. Show more

Radad Sales Ai‑Chatbot‑GPT is an innovative application designed to enhance customer interaction through advanced conversational AI. By leveraging the capabilities of the latest Chat-GPT model, it engages prospective customers in natural-sounding dialogues, effectively mimicking a human sales assistant. The app excels at delivering personalized product recommendations by querying customers about their needs and preferences, sourcing its suggestions directly from the Shopify e-commerce store database. This personalized approach not only enriches the shopping experience but also increases the likelihood of making successful sales by highlighting the most relevant products. Radad ensures prompt and appropriate responses to customer queries, enhancing customer satisfaction and engagement. By integrating cutting-edge natural language processing, Radad empowers businesses to boost their sales while providing a seamless customer journey through human-like interactions.

Show less

Sales increase

Product recommendations

Natural conversations

Nlp responses

Install App

Rep AI: ChatGPT Sales Chatbot

$39-$299 / Month

8.8

93 Reviews

Claim Offer

Higher conversions & more sales with your AI Chatbot (ChatGPT) Show more

Rep AI: ChatGPT Sales Chatbot is a dynamic sales solution designed to enhance your ecommerce platform by converting site traffic into paying customers. Utilizing Behavioral AI, the chatbot intelligently interacts with customers, offering assistance precisely when needed to boost conversion rates. Powered by Generative AI from ChatGPT, it not only opens a new sales channel but also efficiently manages customer support inquiries, lowering the volume of support tickets. The app is easy to implement, requiring only 10-15 minutes for setup, and allows for extensive customization to maintain your brand's unique voice and aesthetics. Seamlessly integrating with popular Shopify apps like Gorgias, Klaviyo, and others, it enhances your ecommerce ecosystem without disrupting existing operations. The AI progressively learns about your brand and product catalog, ensuring that its interactions are always up-to-date and representative of your brand identity. This user-friendly chatbot is an invaluable tool for increasing sales and enhancing customer experience on your platform.

Show less

Shopify integration

Product recommendations

Brand customization

Answers questions

Generative ai

Plug and play

Install App

Verifast AI Chatbot +Sales Bot

$59-$119 / Month

9.2

50 Reviews

Claim Offer

Provide personalised interaction to customers with AI Show more

Verifast AI Sales Chatbot revolutionizes online retail by transforming static Shopify stores into dynamic, interactive shopping experiences. Acting as a 24/7 AI sales agent, this powerful tool is deeply integrated with your product data and brand voice to deliver personalized and engaging customer interactions. Its human-like conversations can be conducted in over 100 languages, ensuring that every visitor's question is met with a responsive, informed, and empathetic answer. Customers receive tailored product recommendations based on their concerns, goals, and demographics, which helps to increase satisfaction and loyalty. The Verifast AI also excels in driving sales closure and upselling through timely nudges, offers, reviews, and product combos. Beyond just aiding sales, it captures valuable user insights and attributes, providing retailers with actionable data to refine their marketing strategies. Whether it's assisting with order tracking, abandoned cart recovery, or simply providing friendly support, Verifast AI ensures that no customer leaves your store unattended.

Show less

Personalized customer interaction

Automated sales conversations

Engagement to conversion

Ai-powered responses

Install App

Enalito: Email, SMS, ChatBot

$29-$99 / Month

8.2

8 Reviews

Claim Offer

Advanced eCommerce AI Chatbot & Marketing Automation Show more

Enalito: Email, SMS, ChatBot is a cutting-edge AI-driven platform designed to enhance customer support and accelerate revenue growth. It leverages AI segmentation to identify new revenue streams and prevent customer attrition, ensuring a more robust marketing strategy. The platform offers on-site personalization widgets and personal stores for users, empowering them for a more customized shopping experience. At the heart of the application, an AI chatbot provides instant offers, significantly increasing customer conversions and loyalty. By integrating real-time event-triggered actions across multiple channels—email, SMS, WhatsApp, and the chatbot itself—Enalito ensures a seamless, multichannel marketing approach. It supports a broad range of email marketing campaigns, from abandoned carts to win-back emails, managed with AI-generated insights and automation tools. This all-in-one solution is a game-changer for businesses looking to revolutionize their customer experience and drive substantial growth.

Show less

Revenue opportunities

Email marketing

Sms campaigns

Omnichannel campaigns

Campaign automation

Drip campaigns

Install App

Manifest AI Chatbot + ChatGPT

9.1

48 Reviews

Claim Offer

ChatGPT AI chatbot to increase sales with human-like live chat Show more

Manifest AI Chatbot, Live Chat is an innovative application designed to enhance customer engagement through intelligent conversation. This app seamlessly integrates with your existing platforms, allowing businesses to deliver real-time support and personalized interactions. Powered by advanced AI algorithms, it can handle a wide range of queries, ensuring that users receive accurate and timely responses. The chatbot continuously learns from interactions to improve its performance, offering a more refined service over time. Its intuitive interface makes it easy to set up and customize, empowering businesses to align the chatbot's tone and style with their brand voice. With Manifest AI Chatbot, Live Chat, your business can achieve higher customer satisfaction and efficiency while reducing the workload on human agents.

Show less

Sales increase

Personalized recommendations

Live chat

Ai chatbot

Human-like interaction

Interactive quiz

Install App

AI support chatbot ‑ GPT4

$44-$149 / Month

Claim Offer

Support chatbot that knows your products, orders, terms etc. Show more

AI Support Chatbot ‑ GPT4 is an innovative application designed to enhance the customer service experience for online merchants. Leveraging the power of advanced GPT4 technology, this chatbot automatically accesses real-time Shopify product and order data, ensuring swift and precise replies to customer inquiries. The app not only helps in reducing response time but also boosts customer engagement by providing accurate information instantly. Users have the flexibility to train the chatbot with custom instructions and specific business terms to align it with their brand's communication style. Seamless integration with existing product and order data ensures personalized interactions, while the custom branding option allows businesses to maintain consistent brand identity. Additionally, the app features a real-time analytics dashboard, providing valuable insights into customer interactions and enabling merchants to make informed decisions about customer service strategies.

Show less

Real-time analytics

Custom branding

Data integration

Custom instructions training

Install App

ChattyBird AI Chatbot

$14.99 / Month

Claim Offer

24/7 Support with AI Chatbot Trained on Your Data Show more

ChattyBird AI Chatbot is an innovative application designed to enhance customer support for Shopify store owners by leveraging the power of GPT-driven AI. This advanced chatbot integrates with your store's pages and product data, transforming static information into a dynamic and responsive chat experience. By learning from your unique store data, ChattyBird AI offers personalized and accurate responses to customers, ensuring a seamless and satisfying interaction. Store owners can provide instant, round-the-clock support without the need for constant human intervention, leading to improved customer satisfaction and engagement. The chatbot's ability to auto-generate from existing product pages and maintain a history of customer interactions ensures a continually improving support process. With ChattyBird AI, Shopify stores can effortlessly upgrade their customer service experience while freeing up time and resources.

Show less

Interactive chat generation

Product data training

Track customer interactions

24/7 automated support

Install App

SmartPick ‑ AI Chatbot

6.6

1 Reviews

Claim Offer

This app is a chatbot using the popular ChatGPT API.

Product suggestions

Natural conversations

Ai-powered chat

Resolve customer issues

Analyze chat history

Install App

XunluAI chatBot

Claim Offer

Advanced AI chatBot based on chatGPT Show more

XunluAI chatBot is an innovative no-code platform designed to transform your store’s customer support experience, enhancing personalized shopping journeys and driving sales growth. By engaging seamlessly with visitors, this chatbot eliminates the need for human intervention, assisting customers in discovering the perfect products and providing real-time personalized recommendations. Beyond sales, XunluAI chatBot refines the after-sales process, simplifying tasks like order status checks, which were previously complex and time-consuming. With its real-time product updates, the chatbot ensures customers have access to accurate and up-to-date information, aiding in boosting sales. Utilizing Vector DB and robot supervision, it minimizes large language model (LLM) “hallucinations” to deliver precise responses. Moreover, its smart conversation analysis captures subtle nuances and emotions, creating a more engaging and responsive interaction with users.

Show less

Personalized recommendations

Order status tracking

Instant customer support

Effortless interaction

Smart conversation analysis

Real-time product updates

Install App

Sendbird AI chatbot

$99-$499 / Month

(4.8/5)

31 Reviews

Claim Offer

AI chatbot for ecommerce that converts browsers into buyers Show more

Sendbird AI Chatbot is a sophisticated digital assistant designed to enhance your sales and customer service efforts through engaging, human-like conversations. It provides round-the-clock support by automatically greeting and assisting visitors on your website, offering personalized recommendations based on real-time interactions. The chatbot seamlessly integrates with your store data via the Shopify API, enhancing its ability to recommend products, answer FAQs, and even connect customers to human support when necessary. With multilingual capabilities, it can interact with users in various languages, broadening your reach across different demographics. The app also features a performance dashboard, allowing you to track visitor engagement and conversion metrics. Suitable for diverse industries such as ecommerce, marketplaces, health and beauty, and hospitality and travel, Sendbird’s AI chatbot is a versatile tool to bolster your customer relations and drive sales.

Show less

Seamless integration

Multilingual support

Personalized recommendations

Performance dashboard

24/7 support

Install App

Shopify Chatbot knowledge base apps

Related Categories

Price

Based on reviews

Showing 1 to 20 of 1 Apps

Azteca - AI Shopping Assistant

BetterDocs FAQ Knowledge Base

lookfor AI Chatbot & Live Chat

Handbook ‑ Shop User Guide

Helpdesk + Live chat DeskXpand

Fabext Internal Wiki

Simple AI FAQs

LiveHelpNow

Chatty AI Chatbot & Live Chat

VanChat AI Chatbot & Live Chat

Radad Sales Ai‑Chatbot‑GPT

Rep AI: ChatGPT Sales Chatbot

Verifast AI Chatbot +Sales Bot

Enalito: Email, SMS, ChatBot

Manifest AI Chatbot + ChatGPT

AI support chatbot ‑ GPT4

ChattyBird AI Chatbot

SmartPick ‑ AI Chatbot

XunluAI chatBot

Sendbird AI chatbot