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Customer reviews: CedCommerce TikTok Shop

Develop by CedCommerce

Reviews (162)

Overall rating
4.9

What Merchants Think

The "CedCommerce TikTok Shop" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and seamless integration with Shopify, making product syncing to TikTok Shop easy and efficient. The app is noted for significantly enhancing merchants' operational efficiency, particularly through its bulk upload and automatic synchronization features. A defining aspect that makes "CedCommerce TikTok Shop" stand out is its outstanding customer support, which is frequently highlighted as quick, professional, and helpful, with representatives going above and beyond to assist users.

Key Strengths

  • Seamless integration with Shopify and TikTok Shop
  • User-friendly interface and easy navigation
  • Efficient bulk upload and synchronization features
  • Reliable and responsive 24/7 customer support
  • Valuable onboarding and ongoing support
  • Capability to handle complex product setups

Common Concerns

  • Occasional issues with order fulfillment or product syncing
  • Some difficulties with initial setup for certain users
  • Potential data sync discrepancies between platforms
  • Minor bugs that require constant customer support interaction

Final Thoughts

Overall, "CedCommerce TikTok Shop" is regarded as an essential tool for businesses looking to expand their reach on TikTok. While there are occasional issues with data sync and setup, the active and highly-praised customer support often resolves these efficiently. The app's consistent updates and improvements continue to strengthen its reliability and functionality, making it highly recommended among its users.

CHERUBIN EXPRESS

Aug 27, 2024  on Shopify

Exceptional Support and Service from CedCommerce, Thanks to Roy Vikram! I had an outstanding experience with CedCommerce, and I owe it all to Roy Vikram. From start to finish, Roy was incredibly patient, knowledgeable, and attentive to my needs. He went above and beyond to ensure that all my concerns were resolved quickly and efficiently. The level of professionalism and dedication Roy exhibited is a true testament to the quality of service that CedCommerce provides. CedCommerce is a fantastic company with a team that genuinely cares about their customers’ success. Their solutions are top-notch, and their support is second to none. I highly recommend CedCommerce for anyone looking for reliable, effective, and customer-focused services. Thank you, Roy, and the entire CedCommerce team, for your exceptional support!

5poundstuff

Aug 25, 2024  on Shopify

I recently integrated CedCommerce TikTok Connector into my Shopify store, and it has been a game-changer. The app seamlessly connects TikTok Shop, offering features like real-time syncing and easy management. Setting up and linking accounts is a breeze, making it a must-have for a hassle-free multi-channel experience. The customer service team is consistently prompt and knowledgeable, providing valuable assistance around the clock. This commitment to user support is a standout feature, reflecting the app's focus on user success.

Michigan Metal Artwork

Aug 22, 2024  on Shopify

The support team is absolutely exceptional, I had a few issues and they went through everything possible to fix and get things working perfect. I highly recommend this app.

Laflare USA

Aug 22, 2024  on Shopify

This application is excellent and has saved us a significant amount of time. It's user-friendly, and the support team is both knowledgeable and friendly. Suryansh Singh Chauhan resolved my issue in under a minute. Thank you!

CRANEL

Aug 21, 2024  on Shopify

App is easy to connect and use. We had custom property we needed built for our account and customer service was very quick, helpful, and understanding. We're happy with the service.

GBH - Shop

Aug 21, 2024  on Shopify

Vikram Roy has been extremely helpful getting tiktok shop set up. I have had nothing but a great experience from your support personnel while trying to navigate new opportunities.

Simply2pets

Aug 21, 2024  on Shopify

Great app and brilliant support team. Aditi has been super helpful in ensuring our account is setup correctly, any problems are always resolved super quick.

naturesturn.com

Aug 19, 2024  on Shopify

Easy to communicate with. I was having issues syncing shop and they helped me quickly. Vikram helped me and was very helpful

Curious Collections Vinyl Records & More

Aug 19, 2024  on Shopify

Support reached out to me to resolve my issues. They helped me with my problems and were able to resolve them. thank you

Beumax Online

Aug 15, 2024  on Shopify

Very valuable support I got from Vikram, he was able to help me out with all my issues, I am support happy with the apps, makes Tiktok shop so easy to navigate and manage orders. Must have apps for Tiktok shop sellers.

My Store

Aug 14, 2024  on Shopify

CedCommerce's TikTok integration is an excellent solution for businesses aiming to grow their presence on social media. It's easy to use, highly efficient, and integrates smoothly, simplifying the management and optimization of TikTok campaigns. With comprehensive analytics and reliable support from CedCommerce, businesses can effectively connect with their audience and enhance their online visibility. Highly recommended for anyone looking to succeed on TikTok!

Grenade UK

Aug 12, 2024  on Shopify

The app itself is seamless and provides a great way to feed your Shopify Store into TikTok, especially if you have a complex product set-up. One particular feature we like is the ability to 'unlink' from Shopify, so you can edit product content specifically for TikTok. Their customer support is absolutely fantastic, any issues we've had or any special requests we've needed, their support team have sorted it quickly. A special mention to Aditi, our account manager, who does a brilliant job in handling communication and ensuring we're satisfied with any solutions - she really goes above and beyond!

NutriFlair

Aug 11, 2024  on Shopify

I'm very happy with the TikTok Shop Connector by CedCommerce! This tool has made selling on TikTok so much easier. The best feature is how simple it is to upload products—just a few clicks, and my items are synced to TikTok. I used to dread the long process of manually uploading to TikTok and have tried other apps, but CedCommerce has made it quick and easy. Thanks to the real-time syncing, my product listings are always up to date, saving me time and effort. No more worrying about outdated listings or inventory issues—everything runs smoothly. CedCommerce's customer support is great. They are responsive, knowledgeable, and always go the extra mile to help. The TikTok Shop Connector by CedCommerce is a must-have for any e-commerce business looking to expand on TikTok. It’s made my life easier with effortless uploading, syncing, and exceptional support. Five stars, without a doubt!

Vireous.Shop

Aug 11, 2024  on Shopify

We are in the early stages with the CedCommerce TikTok Shop platform. We get great support and steering about all the usual set up questions, product editing, order processing, structuring of templates and categories. I can recommend. This is much faster than working in TikTok Commerce directly. Vireous.Shop in UK selling inspired clothing and artworks. Special mention to Kartikey Mishra and to Aditi. We had an issue with synching our inventory across from the app onto the TikTok Shop. They fixed it so that we were able to make hundreds of product pages updated in one stroke, and ready for accepting orders.

Tallow + Ash

Aug 09, 2024  on Shopify

Aditi from CedCommerce has gone above and beyond for our business, she is extremely helpful - even when the questions might not be related to CedCommerce. 5* customer service. The platform is also great, syncs products but most importantly automates the tracking numbers from shopify to the seller centre in TTS. This saves our company a lot of time and is an amazing feature. Thanks for everything!

aerotrunk

Aug 07, 2024  on Shopify

I have worked closely with the team at CedCommerce, especially a particular employee called Suryansh, who has gone above and beyond to help me with our integration. There are a few tools on the market, but this one works really well and they really have 24/7 support to help you with anything you need. This has been a great experience, our products are online and we can now scale our sales on TikTok Shop.

BD Crystals

Aug 07, 2024  on Shopify

Very easy to use and CUSTOMER SERVICE (Suryansh Singh Chauhan) was very helpful when i needed to migrate to the new app and cancel paid plan.

Tsj Naturals Supplements

Aug 07, 2024  on Shopify

Absolutely amazing! The most helpful support i've experienced thus far! I would recommend this service to anyone who is just getting started as well as to advance their businesses.

Nature Of Beauty & Bylliones Line

Aug 06, 2024  on Shopify

I love the website, it is so easy to use. Also the support team are available 24/7 and let me tell you that they are very supportive and experienced. You do not even have to wait for a couple of minutes because as soon as you press the support button, they are there, in seconds. I love the website, I LOVE the way it is organized and I love the fact that if you need help, you will be given help right away.

Mainly Essentials

Aug 06, 2024  on Shopify

I successfully uploaded my product on TikTok Shop with ease, thanks to the smooth onboarding process and excellent support. Highly recommended for anyone looking to expand their online store.

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