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Customer reviews: CedCommerce TikTok Shop

Develop by Shopify

Reviews (191)

Overall rating
4.8

What Merchants Think

The "CedCommerce TikTok Shop" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and seamless integration with Shopify, making product syncing to TikTok Shop easy and efficient. The app is noted for significantly enhancing merchants' operational efficiency, particularly through its bulk upload and automatic synchronization features. A defining aspect that makes "CedCommerce TikTok Shop" stand out is its outstanding customer support, which is frequently highlighted as quick, professional, and helpful, with representatives going above and beyond to assist users.

Key Strengths

  • Seamless integration with Shopify and TikTok Shop
  • User-friendly interface and easy navigation
  • Efficient bulk upload and synchronization features
  • Reliable and responsive 24/7 customer support
  • Valuable onboarding and ongoing support
  • Capability to handle complex product setups

Common Concerns

  • Occasional issues with order fulfillment or product syncing
  • Some difficulties with initial setup for certain users
  • Potential data sync discrepancies between platforms
  • Minor bugs that require constant customer support interaction

Final Thoughts

Overall, "CedCommerce TikTok Shop" is regarded as an essential tool for businesses looking to expand their reach on TikTok. While there are occasional issues with data sync and setup, the active and highly-praised customer support often resolves these efficiently. The app's consistent updates and improvements continue to strengthen its reliability and functionality, making it highly recommended among its users.

CR LIVE

Oct 02, 2024  on Shopify

We’ve been using CedCommerce for our Shein integration and just started with TikTok. The customer service is fantastic—always quick and friendly in helping us out. The integration has made managing everything so much easier. If you need reliable support for your e-commerce, we definitely recommend them!

GetKnitty

Oct 02, 2024  on Shopify

Thanks a lot for your help ajaz for onboarding me onto the cedcommerce app and saving me hours in getting my shopify products onto my tiktok shop - super easy guys :-)

Chattanooga Beard Co.

Sep 30, 2024  on Shopify

They did a great job helping me figure out the issues I was having with updating the app. Very friendly, very helpful, top-notch customer service.

Polair

Sep 28, 2024  on Shopify

This application was very simple to use, products uploaded easily and when i had an issue with syncing their customer service responded and helped me fix the problem quickly. Thanks again!

Fragrance London

Sep 25, 2024  on Shopify

I am extremely pleased with the services provided by Aditi & Sarina CedCommerce. From the moment I engaged with them, their team has been nothing short of exceptional. They are highly professional, responsive, and genuinely care about delivering outstanding results. Their expertise and dedication helped streamline my business processes, and I saw immediate improvements. What stands out the most is their attention to detail and their willingness to go above and beyond to ensure that all my requirements were met. Whether it was technical assistance or customer support, they handled everything with remarkable efficiency. I highly recommend CedCommerce to anyone looking for reliable and top-notch services. Their work has truly made a difference for my business. Keep up the excellent work!

VoilaVe Skin Care

Sep 24, 2024  on Shopify

Aditi is excellent would be lost with the integrations without her help she is so supportive and everyone at CED Commerce. The integrations are very difficult to understand especially when you are starting out. The team helps with Bulk Applications and linking products together so all orders are processed smoothly without issues. She has offered me one on one help with the plan I purchased and I've always been able to get a hold of her with any questions I was confused about. Technology can be very difficult and demanding sometimes and this APP really connects the dots well with super customer service. I wouldn't sell on Tik Tok without it!

Energy Healing Art

Sep 22, 2024  on Shopify

I've been using CedCommerce Amazon for two years and recently started using CedCommerce TikTok Shop. The support has been great and I am thankful for this app.

Label Source

Sep 22, 2024  on Shopify

Great help from Aditi with my install and setting everything up. She also offered to be available as needed, which is the ideal sort of support relationship moving forward.

StopTwoVibe

Sep 21, 2024  on Shopify

This app has been such a life saver and setting up is a breeze because the customer service is right at your finger tips. Customer service is a big big big Help!!! This is the site to have, Its your one stop shop for your tik tok shop.

Lennies Toys

Sep 18, 2024  on Shopify

I was using the TikTok shop native app, but was finding it glitched often and wasn't sufficient enough. It was difficult to speak with someone from their support team. We then began using CedCommerce as another option. I was struggling to understand how to upload products from TikTok Shop. I was able to receive a call with the team and was shown the process of completing this. I found this very informative and useful. The process of booking the call was very quick and simple.

Anne Cate

Sep 17, 2024  on Shopify

Works much more efficiently than the Shopify Tiktok app. The customer service is phenomenal and it's worth every penny!

THE-ARE

Sep 17, 2024  on Shopify

The app is very intuitive and the team behind it are very good. They helped us with the initial installation and answered all the questions we had.

Hearts and Sharts

Sep 11, 2024  on Shopify

Came from Sku IQ. Have been using for just a few hours and it's working just as it should so far. Easy to switch from Sku IQ, fast and helpful customer service to help me get set-up fast. Quick troubleshooting so far as well. Happy so far. Thanks Vikram!

QuickVit

Sep 11, 2024  on Shopify

5 star app. Tried Silk connector and the free tiktok/shopify connector, both of which weren't up to the job. This app though works a dream. Its a little fiddly to start with but the amazing 24-hour customer service from Aditi via whatsapp was so helpful and simplified everything for me. Recommended.

Binky Belle

Sep 11, 2024  on Shopify

Everything was perfect, really helpful and very good knowledge of all my problems! Booked a call within less than 1 day. Super happy and would recommend to everyone using TikTok shop for syncing products, orders and stock!

RANAVAT

Sep 09, 2024  on Shopify

Suryansh is amazing! So thoughtful, clear and helpful. I really appreciate his help always! Great communication. Great support!

Izodekor LLC

Sep 08, 2024  on Shopify

I recently started using an app from CedCommerce, and I must say, it has completely transformed the way I manage my business. The app is not only user-friendly but also packed with powerful features that have streamlined my workflows and saved me a significant amount of time and effort. One of the standout aspects of CedCommerce is their customer support. The team is knowledgeable, responsive, and genuinely cares about helping their users succeed. Anytime I've had a question or needed assistance, they've been right there to provide support with precision and patience. I highly recommend CedCommerce to anyone looking to enhance their business operations. Their combination of a robust app and exemplary customer service has made my life significantly easier, and I'm confident it can do the same for others. Thank you, CedCommerce, for your dedication and for providing such a fantastic tool!

Aarde Reis

Sep 08, 2024  on Shopify

I had a great experience with Aditi, she helped me step by step and we resolved the matter! thank you! The app works great so far I have no problems

Troop London

Sep 08, 2024  on Shopify

I recently had the pleasure of working with Aditi from the CED app support team, and I am incredibly impressed by her expertise and assistance in fixing my TikTok app issue. From the moment I reached out, Aditi was prompt, patient, and professional, guiding me through every step with ease.

Nutroliq

Sep 08, 2024  on Shopify

Fantastic App and excellent customer service from Aditi Sinha! Absolutely incredible!!! The best service I have ever received. This is the go to app if you want to integrate TikTok shop with Shopify. She provided me step by step instructions, even met up on google meet for seamless process. I have had so many issues integrating TikTok shop in the past but now all resolved. You will not be let down. 100/100 service!!! I am so happy

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