Reviews: CedCommerce TikTok Shop

Customer reviews: CedCommerce TikTok Shop

Reviews (191)

Overall rating

4.8

5

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What Merchants Think

The "CedCommerce TikTok Shop" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and seamless integration with Shopify, making product syncing to TikTok Shop easy and efficient. The app is noted for significantly enhancing merchants' operational efficiency, particularly through its bulk upload and automatic synchronization features. A defining aspect that makes "CedCommerce TikTok Shop" stand out is its outstanding customer support, which is frequently highlighted as quick, professional, and helpful, with representatives going above and beyond to assist users.

Key Strengths

Seamless integration with Shopify and TikTok Shop
User-friendly interface and easy navigation
Efficient bulk upload and synchronization features
Reliable and responsive 24/7 customer support
Valuable onboarding and ongoing support
Capability to handle complex product setups

Common Concerns

Occasional issues with order fulfillment or product syncing
Some difficulties with initial setup for certain users
Potential data sync discrepancies between platforms
Minor bugs that require constant customer support interaction

Final Thoughts

Overall, "CedCommerce TikTok Shop" is regarded as an essential tool for businesses looking to expand their reach on TikTok. While there are occasional issues with data sync and setup, the active and highly-praised customer support often resolves these efficiently. The app's consistent updates and improvements continue to strengthen its reliability and functionality, making it highly recommended among its users.

atthemoment

Nov 04, 2025 on Shopify

CedCommerce was exactly the app my company needed to sync our Shopify catalog to TikTok Shop. With over 3,500 products, we needed a reliable system and strong support team — and on that front, CedCommerce’s Etsy integration has been great. However, our experience with the TikTok team has been disappointing. Communication has been inconsistent, and despite promises of updates, I’ve had to repeatedly follow up for progress reports. The app itself works, but the lack of proactive communication and accountability from the support side has caused unnecessary delays and frustration. It’s a solid product, but the TikTok team’s follow-through and responsiveness need improvement to match the level of service provided by CedCommerce’s other platforms.

Wild Oak Boutique

Oct 27, 2025 on Shopify

While the app itself works fine, I want to warn anyone considering custom work with this company. We’ve spent over $2,000 on custom development that still doesn’t work after months of issues. Their team shows little urgency in resolving the issue and has not offered a refund, even though the work was never completed as promised. The only time we receive quick responses is when a potential sale is involved — once payment is made, communication slows to a crawl. Unfortunately, this experience has been extremely frustrating and costly. I’d highly recommend using the base app only and avoiding any paid customization unless their process changes dramatically.

FashionMojos.com

Oct 05, 2024 on Shopify

This app does not migrate well. Tech support could be better. They never fix your issues the first time.