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Customer reviews: CedCommerce TikTok Shop

Develop by CedCommerce

Reviews (162)

Overall rating
4.9

What Merchants Think

The "CedCommerce TikTok Shop" app receives overwhelmingly positive feedback from merchants. Users praise its user-friendly interface and seamless integration with Shopify, making product syncing to TikTok Shop easy and efficient. The app is noted for significantly enhancing merchants' operational efficiency, particularly through its bulk upload and automatic synchronization features. A defining aspect that makes "CedCommerce TikTok Shop" stand out is its outstanding customer support, which is frequently highlighted as quick, professional, and helpful, with representatives going above and beyond to assist users.

Key Strengths

  • Seamless integration with Shopify and TikTok Shop
  • User-friendly interface and easy navigation
  • Efficient bulk upload and synchronization features
  • Reliable and responsive 24/7 customer support
  • Valuable onboarding and ongoing support
  • Capability to handle complex product setups

Common Concerns

  • Occasional issues with order fulfillment or product syncing
  • Some difficulties with initial setup for certain users
  • Potential data sync discrepancies between platforms
  • Minor bugs that require constant customer support interaction

Final Thoughts

Overall, "CedCommerce TikTok Shop" is regarded as an essential tool for businesses looking to expand their reach on TikTok. While there are occasional issues with data sync and setup, the active and highly-praised customer support often resolves these efficiently. The app's consistent updates and improvements continue to strengthen its reliability and functionality, making it highly recommended among its users.

Hearts and Sharts

Sep 11, 2024  on Shopify

Came from Sku IQ. Have been using for just a few hours and it's working just as it should so far. Easy to switch from Sku IQ, fast and helpful customer service to help me get set-up fast. Quick troubleshooting so far as well. Happy so far. Thanks Vikram!

QuickVit

Sep 11, 2024  on Shopify

5 star app. Tried Silk connector and the free tiktok/shopify connector, both of which weren't up to the job. This app though works a dream. Its a little fiddly to start with but the amazing 24-hour customer service from Aditi via whatsapp was so helpful and simplified everything for me. Recommended.

Binky Belle

Sep 11, 2024  on Shopify

Everything was perfect, really helpful and very good knowledge of all my problems! Booked a call within less than 1 day. Super happy and would recommend to everyone using TikTok shop for syncing products, orders and stock!

RANAVAT

Sep 09, 2024  on Shopify

Suryansh is amazing! So thoughtful, clear and helpful. I really appreciate his help always! Great communication. Great support!

Izodekor LLC

Sep 08, 2024  on Shopify

I recently started using an app from CedCommerce, and I must say, it has completely transformed the way I manage my business. The app is not only user-friendly but also packed with powerful features that have streamlined my workflows and saved me a significant amount of time and effort. One of the standout aspects of CedCommerce is their customer support. The team is knowledgeable, responsive, and genuinely cares about helping their users succeed. Anytime I've had a question or needed assistance, they've been right there to provide support with precision and patience. I highly recommend CedCommerce to anyone looking to enhance their business operations. Their combination of a robust app and exemplary customer service has made my life significantly easier, and I'm confident it can do the same for others. Thank you, CedCommerce, for your dedication and for providing such a fantastic tool!

Aarde Reis

Sep 08, 2024  on Shopify

I had a great experience with Aditi, she helped me step by step and we resolved the matter! thank you! The app works great so far I have no problems

Troop London

Sep 08, 2024  on Shopify

I recently had the pleasure of working with Aditi from the CED app support team, and I am incredibly impressed by her expertise and assistance in fixing my TikTok app issue. From the moment I reached out, Aditi was prompt, patient, and professional, guiding me through every step with ease.

Nutroliq

Sep 08, 2024  on Shopify

Fantastic App and excellent customer service from Aditi Sinha! Absolutely incredible!!! The best service I have ever received. This is the go to app if you want to integrate TikTok shop with Shopify. She provided me step by step instructions, even met up on google meet for seamless process. I have had so many issues integrating TikTok shop in the past but now all resolved. You will not be let down. 100/100 service!!! I am so happy

frankysbowtique.com

Sep 05, 2024  on Shopify

Worked with CED on Etsy and now Tik Tok App, their customer service is First Class. Aditi & Vikram has helped me today but everyone i have spoken to has been very helpful and we have needed a lot of help!! 5/5

dosprimeras

Sep 05, 2024  on Shopify

I have had problems when creating categories and you have solved all my doubts in a satisfactory way. I like it very much because it is very simple and very easy to control. Thanks for solving my doubts Aditi

ladymascherianaturalbeauty

Sep 04, 2024  on Shopify

if I could give them a 10 I would. I love these guys so much. Thank you all for taken the time to help me . Love u all with my heart

YEOUTH

Sep 04, 2024  on Shopify

This tool / platform has been nothing but Amazing. I had encountered problems before using other 3rd party integration apps but all were solved after I switched to CEDCommerce Tiktok Shop. All of the CEDCommerce Support and Reps are helpful and supportive starting from the onboarding process up until to our daily operations. This is the best app compared to others.

HipFlaskPlus

Sep 04, 2024  on Shopify

I have been using the Cedcommerce Tiktok app for over a year and it has worked perfectly and to my expectations. Thank you CedCommerce and Vikrom Roy for your support. I use all the Cedcommerce apps that are available for all my other stores

Tracey Jane Fashion

Sep 04, 2024  on Shopify

Useless. Only sends information from tiktok to shopify not the other way around. So the data is always wrong!

Cords Club

Sep 03, 2024  on Shopify

Cedcommerce's TikTok Shop app has allowed our company to streamline product setup from Shopify to TikTok Shop. The dashboard is easy to use, and support responds within 12 hours, not weeks, like TikTok Shop support. It would be nice to have a button to resync inventory per product. Overall, the support has been great.

Beauty Bar & Supply

Sep 03, 2024  on Shopify

I received prompt service from the tech support team. Overall, the system has been very helpful with adding products and managing orders on Tiktok.

Squashit

Sep 03, 2024  on Shopify

This app is simply amazing! It's incredibly user-friendly, making it a breeze to navigate and use. The reliability is top-notch, with no glitches or issues in my experience. The core functionality is spot on, making growing on Tiktok Shop very efficient. Huge shoutout to Aditi for the amazing customer service and solid app.

Plug

Sep 02, 2024  on Shopify

Setting up our TikTok Shop with the CedCommerce connector was a breeze! The team was incredibly supportive throughout the process, making sure everything went smoothly. The integration works flawlessly, and it’s been a game-changer for our sales strategy on TikTok. Highly recommend this app for anyone looking to expand their eCommerce presence on TikTok.

Fulton

Aug 29, 2024  on Shopify

Great App! Helps us seamlessly sync our inventory to tiktok from shopify, was easy to set up, and received great support from their team. No better app for setting up your tiktok shops!

Moment | Drink Your Meditation

Aug 29, 2024  on Shopify

Its a wonderful app for beginners, and their support is incredible. I spoked to Aditi, who helped me resolved all my product and listing issues. I highly recommend installing the App!!

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