Shopify COD Order Confirmation App Review: Pros & Cons

Customer reviews: COD King‑COD Fees & OTP Verify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (488)

Overall rating

5

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What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

User-friendly interface and easy setup
Efficient management of cash-on-delivery (COD) orders and OTP verification
Reduction in fake orders and improved order confirmation
Responsive and helpful customer support, especially from Pankaj and Salaj
Reliable and secure transactions
Valuable features even in the free plan

Common Concerns

Some merchants reported poor coding affecting web performance
Concerns about 24/7 customer support availability and delayed issue resolution
Lack of full testing capabilities on free plans
Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

Bamotra Mart

Apr 29, 2024 on Shopify

I have a great experience with Salaj Jain he is really a very helpfull person and guide me properly to solve my all the problems that I was faced by last somedays, it was really really a very good time with Salaj.

Cozy Soul

Apr 26, 2024 on Shopify

Salaj is absolutely brillient man & much dedicated man. He solved my coding issue within 1 hour. Thanks to him

FARMIO

Apr 22, 2024 on Shopify

As soon I install the app, customer care called me and help me setup this app, appreciate this efforts Thankyou.

Online Store.com

Apr 21, 2024 on Shopify

Good service and salaj are guide me to how to setup cod king and they help me setup all thing of cod OTP verification

Eazy Mart

Apr 20, 2024 on Shopify

i Just installed COD King i haven't used it much but the the support for the setup by them was much appreciated.

MotoShreads

Apr 19, 2024 on Shopify

COD King has greatly streamlined our cash-on-delivery process. The app seamlessly applies COD fees, ensuring hassle-free transactions. The OTP verification adds an extra layer of security, enhancing customer trust. Overall, a valuable addition to our e-commerce setup.

Digital Dress Room

Apr 05, 2024 on Shopify

The customer service is really bad, no one resolves issues quickly, for 2 months I'm asking them to fix bugs but they don't care. Really disappointed.

Discovery House Distributors Pvt Ltd

Mar 21, 2024 on Shopify

Thanks COD king for this amazing app. I have been using this for our online store and this has helped boost our sales & online orders. This also prevents potential fraud which is a huge problem in todays world. The support received from the team is also great. I consider this a must have app for all ecom stores. Thanks once again!

Bliz Sattva

Mar 04, 2024 on Shopify

A great integration for managing your cod orders, the free plan lets you access the required basic functionalities. And prompt customer service even for the free plan. Customization ability can be improved for customer journey through product pages for order placement

La Francerie

Jan 22, 2024 on Shopify

Super positive experience with the APP and the customer service. It's quite important to have it if you want an high performing e-commerce.

ePurrks

Jan 09, 2024 on Shopify

What an amazing app. I can see an app like this preventing potential fraud which is a huge problem in todays world. Not too mention, the help and prompt service was unbelievable. I already recommended this app to two other people I know have Shopify stores and I've only been enrolled for probably 20 minutes. I consider this a must have app. Thank you COD KING for your help. - Chris H.