COD King‑COD Fees & OTP Verify logo

Customer reviews: COD King‑COD Fees & OTP Verify

Reviews (654)

Overall rating
4.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient management of cash-on-delivery (COD) orders and OTP verification
  • Reduction in fake orders and improved order confirmation
  • Responsive and helpful customer support, especially from Pankaj and Salaj
  • Reliable and secure transactions
  • Valuable features even in the free plan

Common Concerns

  • Some merchants reported poor coding affecting web performance
  • Concerns about 24/7 customer support availability and delayed issue resolution
  • Lack of full testing capabilities on free plans
  • Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

RangVista

Oct 18, 2024  on Shopify

I have just started to use the features available in COD King. I must say this app has put in all the relevant features for OTP and plus some extra features for boosting revenue. Their support is also very prompt. I have still not used all the features but i guess this app satisfies my requirement. Highly Recommended for those who would want to use OTP verify feature for COD.

Adivasi Hair Oil Orginal

Oct 09, 2024  on Shopify

I had a great experience with COD King. The COD fees were clear, and the OTP verification was quick and easy. I didn’t face any issues during the process. Special thanks to Pankaj from the support team. He was really helpful and made sure everything went smoothly. I’m very happy with the service and will definitely continue using COD King. I’m also planning to switch to the paid plan very soon!

Woke Nutrition

Oct 04, 2024  on Shopify

COD King App is a game-changer for Shopify stores! It simplifies cash-on-delivery (COD) orders, making management seamless. The app is user-friendly, reliable, and packed with features that enhance customer experience. It integrates smoothly, improving order accuracy and reducing manual work. Highly recommend for any store offering COD options!

Bounty For Beads

Sep 30, 2024  on Shopify

Really helpful for my website. I had Mr Salaj assigned to my brand website and he was very vigilant and helped me resolve issues i didn't understand how to do by myself. Thankyou so much for all the help.

Saugaat Station

Sep 26, 2024  on Shopify

One of the best customer service I have experienced ! Plus it’s very easy to install and do all the settings on shopify . In my case these guys did all the settings themselves which was a very stress free experience.

Anomaa Studio

Sep 26, 2024  on Shopify

I would recommend it. The app has been running smoothly for more than 6 months in our store and its great relief to us. The customer support is very good and Salaj was very helpful.

Just Bumm

Sep 24, 2024  on Shopify

The Best Functional App for COD. No complicated set up or management. Only downside is OTP confirmation post order! But works well for us. We don't ship out orders that are not verified. Saves a lot of RTO. The Support is top notch out there! Your issues get solved like instantly. Thank you team!

NOVATROVE

Sep 20, 2024  on Shopify

I had the pleasure of working with Salaj from Cod King, and he did an excellent job helping me fix some critical errors in my Shopify app. He was professional, quick to respond, and very knowledgeable. Thanks to his expertise, my app is running smoothly now. Highly recommend his services

trust

Sep 15, 2024  on Shopify

I had the pleasure of receiving support from Salaj, and I’m truly impressed by his service level. From the moment I reached out, Salaj was incredibly attentive and proactive. His responses were prompt and clear, and he took the time to understand my concerns thoroughly.

THE WEAVER

Sep 12, 2024  on Shopify

I had an excellent experience with the chat support team! They were quick to respond and provided clear, helpful answers to all my questions. They went above and beyond to ensure that I understood the options available and guided me through the process step by step. Their professionalism and efficiency made the experience seamless. Highly recommend their support!

The Gharnish - A Unit of Satkala Creations

Sep 11, 2024  on Shopify

its good so far, We got the revert anytime weather its a day or night . Customer care team is very helpful. Thank you for the support

LELA By Varija

Sep 10, 2024  on Shopify

Customer care went above and beyond to assist me. Truly impressed with their professionalism and support!"

Jewellery Junky

Sep 09, 2024  on Shopify

I had the pleasure of receiving support from Salaj, and I’m truly impressed by the level of service he provided. From the moment I reached out, Salaj was incredibly attentive and proactive. His responses were prompt and clear, and he took the time to understand my concerns thoroughly.

Harmony Hub

Sep 05, 2024  on Shopify

Very responsive, fast, and helpful. They offer great support and do it well, which is a pleasant experience.

Gizmo

Sep 03, 2024  on Shopify

I had a fantastic experience with SALAJ. He has professional, knowledgeable, and incredibly helpful. My issue was resolved quickly, and their follow-up was excellent. His dedication and friendly approach made the whole process smooth and stress-free. Highly recommended!

My Store

Sep 01, 2024  on Shopify

"Reliable solution for cash-on-delivery payments. The app is incredibly user-friendly and easy to set up. Integrates seamlessly with our Shopify store, making managing cash-on-delivery orders efficient and hassle-free. Provides a secure way to handle cash payments with versatile options for customizing COD features. Excellent customer support whenever needed. Saves us a lot of time with its automation features. Offers great value for money with its features—truly a game-changer for stores relying on COD payments."

BETRUE.official

Sep 01, 2024  on Shopify

very Good Support provided by Salaj , very polite and easily understand my query and resolve it very quick

My Store

Aug 27, 2024  on Shopify

The team at COD KING is top-notch. They were incredibly responsive, friendly, and knowledgeable. Every question I had was answered promptly, and they went above and beyond to ensure I was satisfied.

urbansouk.com

Aug 25, 2024  on Shopify

COD KING is an amazing app that has truly streamlined the process of sending Cash on Delivery (COD) messages to our customers. The app is incredibly easy to use and has become an essential tool for our business. It ensures that our customers receive timely and accurate COD messages, which has greatly improved our order confirmation process. One of the standout features of COD KING is the exceptional customer support. The support team is always responsive, helpful, and quick to resolve any issues or questions we have. Their dedication to providing top-notch service makes using the app even more worthwhile. Overall, COD KING is a must-have for any business that offers Cash on Delivery. Highly recommended!

Express Frozen Foods

Aug 22, 2024  on Shopify

App is really helpful and the customer service is also good and its free plan was too helpful for me to send confirmation message

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