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Customer reviews: COD King‑COD Fees & OTP Verify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (702)

Overall rating
4.9

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient management of cash-on-delivery (COD) orders and OTP verification
  • Reduction in fake orders and improved order confirmation
  • Responsive and helpful customer support, especially from Pankaj and Salaj
  • Reliable and secure transactions
  • Valuable features even in the free plan

Common Concerns

  • Some merchants reported poor coding affecting web performance
  • Concerns about 24/7 customer support availability and delayed issue resolution
  • Lack of full testing capabilities on free plans
  • Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

Anomaa Studio

Sep 26, 2024  on Shopify

I would recommend it. The app has been running smoothly for more than 6 months in our store and its great relief to us. The customer support is very good and Salaj was very helpful.

Just Bumm

Sep 24, 2024  on Shopify

The Best Functional App for COD. No complicated set up or management. Only downside is OTP confirmation post order! But works well for us. We don't ship out orders that are not verified. Saves a lot of RTO. The Support is top notch out there! Your issues get solved like instantly. Thank you team!

NOVATROVE

Sep 20, 2024  on Shopify

I had the pleasure of working with Salaj from Cod King, and he did an excellent job helping me fix some critical errors in my Shopify app. He was professional, quick to respond, and very knowledgeable. Thanks to his expertise, my app is running smoothly now. Highly recommend his services

trust

Sep 15, 2024  on Shopify

I had the pleasure of receiving support from Salaj, and I’m truly impressed by his service level. From the moment I reached out, Salaj was incredibly attentive and proactive. His responses were prompt and clear, and he took the time to understand my concerns thoroughly.

THE WEAVER

Sep 12, 2024  on Shopify

I had an excellent experience with the chat support team! They were quick to respond and provided clear, helpful answers to all my questions. They went above and beyond to ensure that I understood the options available and guided me through the process step by step. Their professionalism and efficiency made the experience seamless. Highly recommend their support!

The Gharnish - A Unit of Satkala Creations

Sep 11, 2024  on Shopify

its good so far, We got the revert anytime weather its a day or night . Customer care team is very helpful. Thank you for the support

LELA By Varija

Sep 10, 2024  on Shopify

Customer care went above and beyond to assist me. Truly impressed with their professionalism and support!"

Jewellery Junky

Sep 09, 2024  on Shopify

I had the pleasure of receiving support from Salaj, and I’m truly impressed by the level of service he provided. From the moment I reached out, Salaj was incredibly attentive and proactive. His responses were prompt and clear, and he took the time to understand my concerns thoroughly.

Harmony Hub

Sep 05, 2024  on Shopify

Very responsive, fast, and helpful. They offer great support and do it well, which is a pleasant experience.

Gizmo

Sep 03, 2024  on Shopify

I had a fantastic experience with SALAJ. He has professional, knowledgeable, and incredibly helpful. My issue was resolved quickly, and their follow-up was excellent. His dedication and friendly approach made the whole process smooth and stress-free. Highly recommended!

My Store

Sep 01, 2024  on Shopify

"Reliable solution for cash-on-delivery payments. The app is incredibly user-friendly and easy to set up. Integrates seamlessly with our Shopify store, making managing cash-on-delivery orders efficient and hassle-free. Provides a secure way to handle cash payments with versatile options for customizing COD features. Excellent customer support whenever needed. Saves us a lot of time with its automation features. Offers great value for money with its features—truly a game-changer for stores relying on COD payments."

BETRUE.official

Sep 01, 2024  on Shopify

very Good Support provided by Salaj , very polite and easily understand my query and resolve it very quick

My Store

Aug 27, 2024  on Shopify

The team at COD KING is top-notch. They were incredibly responsive, friendly, and knowledgeable. Every question I had was answered promptly, and they went above and beyond to ensure I was satisfied.

urbansouk.com

Aug 25, 2024  on Shopify

COD KING is an amazing app that has truly streamlined the process of sending Cash on Delivery (COD) messages to our customers. The app is incredibly easy to use and has become an essential tool for our business. It ensures that our customers receive timely and accurate COD messages, which has greatly improved our order confirmation process. One of the standout features of COD KING is the exceptional customer support. The support team is always responsive, helpful, and quick to resolve any issues or questions we have. Their dedication to providing top-notch service makes using the app even more worthwhile. Overall, COD KING is a must-have for any business that offers Cash on Delivery. Highly recommended!

Express Frozen Foods

Aug 22, 2024  on Shopify

App is really helpful and the customer service is also good and its free plan was too helpful for me to send confirmation message

allmyT

Aug 16, 2024  on Shopify

COD King is really useful for any online merchant as it provides some very effective features. Thanks.

Prokare

Aug 09, 2024  on Shopify

Helpful Staff and a good app, previously i was using releaseit cash on delivery app but i find COD king better. I recommend this app.

Shop 3VC

Aug 08, 2024  on Shopify

This application is supported by a dedicated team of developers who are responsive to user needs. The application's design was carefully thought out to simplify the Shopify integration process. The support team is exceptionally responsive and understanding to your needs. Even if their application lacks a specific feature, they will do their best to go above and beyond to create a solution to meet your requirements. If you're looking for an application that will secure your store and need an experienced team to understand the workflow process, this is your app and team.

Luckystore.in

Aug 07, 2024  on Shopify

"Outstanding support! Quick, efficient, and incredibly helpful. They went above and beyond to resolve my issue. Highly recommend!"

INDODENT Oral Care

Aug 04, 2024  on Shopify

Salaj is very knowledges and proactive in supporting us to install and configuring the services and app. Thank you

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