Reviews: COD King‑COD Fees & OTP Verify

Customer reviews: COD King‑COD Fees & OTP Verify

Reviews (654)

Overall rating

4.9

5

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What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

User-friendly interface and easy setup
Efficient management of cash-on-delivery (COD) orders and OTP verification
Reduction in fake orders and improved order confirmation
Responsive and helpful customer support, especially from Pankaj and Salaj
Reliable and secure transactions
Valuable features even in the free plan

Common Concerns

Some merchants reported poor coding affecting web performance
Concerns about 24/7 customer support availability and delayed issue resolution
Lack of full testing capabilities on free plans
Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

Discovery House Distributors Pvt Ltd

Mar 21, 2024 on Shopify

Thanks COD king for this amazing app. I have been using this for our online store and this has helped boost our sales & online orders. This also prevents potential fraud which is a huge problem in todays world. The support received from the team is also great. I consider this a must have app for all ecom stores. Thanks once again!

Bliz Sattva

Mar 04, 2024 on Shopify

A great integration for managing your cod orders, the free plan lets you access the required basic functionalities. And prompt customer service even for the free plan. Customization ability can be improved for customer journey through product pages for order placement

La Francerie

Jan 22, 2024 on Shopify

Super positive experience with the APP and the customer service. It's quite important to have it if you want an high performing e-commerce.

ePurrks

Jan 09, 2024 on Shopify

What an amazing app. I can see an app like this preventing potential fraud which is a huge problem in todays world. Not too mention, the help and prompt service was unbelievable. I already recommended this app to two other people I know have Shopify stores and I've only been enrolled for probably 20 minutes. I consider this a must have app. Thank you COD KING for your help. - Chris H.