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Customer reviews: COD King‑COD Fees & OTP Verify

The Shopify Cash on Delivery (COD) Order Confirmation app simplifies payment collection for COD orders by automating confirmations and reducing manual work. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (488)

Overall rating
5

What Merchants Think

Merchants express overwhelmingly positive feedback towards "COD King‑COD Fees & OTP Verify." The app is appreciated for its user-friendly design and seamless integration, making it a game-changer for managing cash-on-delivery (COD) orders effectively. Users frequently highlight the app’s efficiency in reducing fake orders and enhancing the customer experience. Exceptional customer support, particularly from the representative Pankaj, stands out as a key factor in the positive reception.

Key Strengths

  • User-friendly interface and easy setup
  • Efficient management of cash-on-delivery (COD) orders and OTP verification
  • Reduction in fake orders and improved order confirmation
  • Responsive and helpful customer support, especially from Pankaj and Salaj
  • Reliable and secure transactions
  • Valuable features even in the free plan

Common Concerns

  • Some merchants reported poor coding affecting web performance
  • Concerns about 24/7 customer support availability and delayed issue resolution
  • Lack of full testing capabilities on free plans
  • Occasional bugs and feature implementation challenges

Final Thoughts

Overall, "COD King‑COD Fees & OTP Verify" is highly recommended for merchants looking to streamline COD operations on Shopify. While the app excels in providing user-friendly and secure solutions, the responsive customer support team, particularly individuals like Pankaj and Salaj, further enhances its value. Despite minor drawbacks reported, the app remains a preferred choice for many businesses aiming to efficiently manage their COD orders.

ProdigyDeals

Nov 06, 2024  on Shopify

support team was nice and helpfull i really recommend everyone to use this app and mr. sulaj was very helpfull and kind he helped me alot

HU

Nov 04, 2024  on Shopify

I like this plugin very much, it is very powerful and the support from technical experts is very timely. Thank you very much for Salaj's help.

thevbooks

Nov 01, 2024  on Shopify

I recently started using the Cod King app for my Shopify store, and I couldn't be happier with the experience. The app is incredibly user-friendly, making it easy to manage cash-on-delivery orders without any hassle. What really stood out to me was the outstanding support I received from Pankaj Giri. He was instrumental in resolving my issues swiftly and efficiently. Pankaj took the time to understand my concerns and provided simple, effective solutions that made my setup a breeze. His dedication and knowledge made a significant difference in my experience with the app. I highly recommend Cod King for anyone looking to streamline their COD process on Shopify. With exceptional support from people like Pankaj, it’s a game-changer for e-commerce businesses.

IndAyurveda

Oct 23, 2024  on Shopify

Great app and their support is very good. Pankaj assisted me for the installation process and he was really supportive,

Get Meat

Oct 21, 2024  on Shopify

Started off wonderful with a very positive review, but once things did not go according to plan - they become VERY, VERY RUDE. For some reason, after I asked them to disable the service due to poor implementation and bugs, the COD option stopped working at all. The good rating is only thanks to them aggressively asking for the your positive feedback, theres really nothing to it besides that. Once I removed the app, the COD option came back. I'd stay away if I were you. Just a waste of time

Fantastic Five

Oct 20, 2024  on Shopify

It was a great knowledgeable interaction with Mr Pankaj. Solved my problem in a few seconds. Wish to receive the same customer support going forward.

Adira

Oct 19, 2024  on Shopify

Amazing Experience – Highly Recommend! I've been using COD App King for a while now, and it has made online shopping so much easier! The app interface is user-friendly, and I love how fast and efficient the cash on delivery service is. It provides peace of mind knowing I can inspect my items before paying. The delivery times are always on point, and the customer service is super responsive. Highly recommended if you want a hassle-free shopping experience with COD options!

RangVista

Oct 18, 2024  on Shopify

I have just started to use the features available in COD King. I must say this app has put in all the relevant features for OTP and plus some extra features for boosting revenue. Their support is also very prompt. I have still not used all the features but i guess this app satisfies my requirement. Highly Recommended for those who would want to use OTP verify feature for COD.

Adivasi Hair Oil Orginal

Oct 09, 2024  on Shopify

I had a great experience with COD King. The COD fees were clear, and the OTP verification was quick and easy. I didn’t face any issues during the process. Special thanks to Pankaj from the support team. He was really helpful and made sure everything went smoothly. I’m very happy with the service and will definitely continue using COD King. I’m also planning to switch to the paid plan very soon!

Woke Nutrition

Oct 04, 2024  on Shopify

COD King App is a game-changer for Shopify stores! It simplifies cash-on-delivery (COD) orders, making management seamless. The app is user-friendly, reliable, and packed with features that enhance customer experience. It integrates smoothly, improving order accuracy and reducing manual work. Highly recommend for any store offering COD options!

Bounty For Beads

Sep 30, 2024  on Shopify

Really helpful for my website. I had Mr Salaj assigned to my brand website and he was very vigilant and helped me resolve issues i didn't understand how to do by myself. Thankyou so much for all the help.

Saugaat Station

Sep 26, 2024  on Shopify

One of the best customer service I have experienced ! Plus it’s very easy to install and do all the settings on shopify . In my case these guys did all the settings themselves which was a very stress free experience.

Anomaa Studio

Sep 26, 2024  on Shopify

I would recommend it. The app has been running smoothly for more than 6 months in our store and its great relief to us. The customer support is very good and Salaj was very helpful.

Just Bumm

Sep 24, 2024  on Shopify

The Best Functional App for COD. No complicated set up or management. Only downside is OTP confirmation post order! But works well for us. We don't ship out orders that are not verified. Saves a lot of RTO. The Support is top notch out there! Your issues get solved like instantly. Thank you team!

NOVATROVE

Sep 20, 2024  on Shopify

I had the pleasure of working with Salaj from Cod King, and he did an excellent job helping me fix some critical errors in my Shopify app. He was professional, quick to respond, and very knowledgeable. Thanks to his expertise, my app is running smoothly now. Highly recommend his services

trust

Sep 15, 2024  on Shopify

I had the pleasure of receiving support from Salaj, and I’m truly impressed by his service level. From the moment I reached out, Salaj was incredibly attentive and proactive. His responses were prompt and clear, and he took the time to understand my concerns thoroughly.

THE WEAVER

Sep 12, 2024  on Shopify

I had an excellent experience with the chat support team! They were quick to respond and provided clear, helpful answers to all my questions. They went above and beyond to ensure that I understood the options available and guided me through the process step by step. Their professionalism and efficiency made the experience seamless. Highly recommend their support!

The Gharnish - A Unit of Satkala Creations

Sep 11, 2024  on Shopify

its good so far, We got the revert anytime weather its a day or night . Customer care team is very helpful. Thank you for the support

LELA By Varija

Sep 10, 2024  on Shopify

Customer care went above and beyond to assist me. Truly impressed with their professionalism and support!"

Jewellery Junky

Sep 09, 2024  on Shopify

I had the pleasure of receiving support from Salaj, and I’m truly impressed by the level of service he provided. From the moment I reached out, Salaj was incredibly attentive and proactive. His responses were prompt and clear, and he took the time to understand my concerns thoroughly.

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