Taranker.Com Logo
WhatsApp Chat & Abandoned Cart logo

Customer reviews: WhatsApp Chat & Abandoned Cart

Develop by BiteSpeed

Bitespeed’s Facebook Messenger Chatbot app for Shopify helps stores automate customer conversations, drive sales, and reduce support workload. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your business.

Reviews (201)

Overall rating
4.9

What Merchants Think

Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.

Key Strengths

  • Competitive pricing with tangible return on investment
  • Excellent customer support with proactive solutions
  • Easy integration with Shopify and effective marketing features
  • Comprehensive management tools and user-friendly dashboard

Common Concerns

  • Occasional technical issues, such as bugs and setup difficulties
  • Inconsistent support response times
  • Issues with the functionality of free plan and specific features like abandoned cart messages
  • Some reports of an overwhelming or unclear user experience

Final Thoughts

"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.

Light Up Beauty

Jul 21, 2025  on Shopify

Reliable, fast, and helpful platform with a lot of automation features. Exactly what we needed for WhatsApp marketing, chat support, and more.

sanskritagain

Jul 21, 2025  on Shopify

Our experience with Bitespeed has been incredibly smooth from day one. The onboarding process was clear, quick, and well-structured, making it easy for our team to get started without any confusion. What really stood out was their support team — extremely responsive, knowledgeable, and always ready to help. Whether it was setting up our flows or clarifying integrations, the team guided us patiently at every step. Highly recommend Bitespeed if you’re looking for a WhatsApp automation tool that comes with solid features and reliable human support behind it. Thank you, Bitespeed team, for making our journey so smooth!

15 BUTTONS

Jul 17, 2025  on Shopify

We’ve been using BiteSpeed for a while now and it’s honestly a great experience. We start getting good results from broadcasts we run . The team is so helpful. Must recommended

ADF Soul

Jul 16, 2025  on Shopify

It's been a great experience in terms of deliverables and help support by the team. Quick response by Selva :)

Kuwa Supplements - UAE

Jul 16, 2025  on Shopify

BiteSpeed Has Been a Game-Changer for Our Growth! We’ve seen a noticeable uplift in engagement and revenue since using BiteSpeed over the past 2–3 years. Its WhatsApp and Messenger automations have helped us recover abandoned carts, increase repeat orders, and drive real growth — all with minimal effort. Plus, the team is always responsive and helpful — whether it’s onboarding, troubleshooting, or campaign suggestions, support has been top-notch.

www.superherotoystore.com

Jul 14, 2025  on Shopify

Hi, the app is good, the team is supportive and prompt and very humble, they assist you very well with the set up and bugs if any. Also they think how to grow your business first before anything else

Healeo Nutrition

Jul 14, 2025  on Shopify

We've been using BiteSpeed for our WhatsApp automation and it's honestly made a big difference. The interface is simple to use, and setting up flows for abandoned cart recovery, reviews, and order updates was super smooth. What I really appreciate is how responsive their support team is. They actually take the time to guide you when you're stuck. Our engagement on WhatsApp has gone up since we started, and we’ve seen a clear bump in conversions too. Definitely worth it if you're serious about D2C growth through WhatsApp.

Impulse Coffees

Jul 14, 2025  on Shopify

I’ve had a fantastic experience with Bitespeed! The team is incredibly helpful and proactive. Since using their WhatsApp Abandoned Cart and Marketing features.

Elemental

Jul 11, 2025  on Shopify

We've been using BiteSpeed for a couple days and it's been GREAT for our business. It has so many tools that it's incredible. The team has been super helpful with the onboarding and helping our team understand some of the features. Definitely recommended!

The Pink Foundry

Jul 09, 2025  on Shopify

I have had a great experience with Bitespeed. The team is super helpful and proactive too. I have seen an immense uplift and sales using Abandoned Cart and Marketing for Whatsapp. This app is easier to use and integrate as compared to WebEngage and MoEngage.

WorldOfOorja

Jul 09, 2025  on Shopify

Working with the Bitespeed team has been an absolute pleasure. They're incredibly responsive. From setup to execution, everything has been smooth and efficient. Their support has truly helped us elevate our customer experience. The Bitespeed app itself has been a total game changer for our business — it helped us recover a significant number of abandoned carts and boost revenue through personalized, automated WhatsApp flows. It's become an essential part of our marketing and customer experience toolkit. Highly recommend!

Zone Alpha

Jul 09, 2025  on Shopify

Hi, this is my Feedback after 3 months of using This App. Overall, the Service is pathetic. I recommend other Apps like Convert Way or Interakt over BiteSpeed. As these guys are doing Cheap Work in a High price. NO RESPONSE FROM KAM AND MANAGER NO HELP FROM THE TEAM JUST HIGH PRICE AND LOW RESULTS. I AM A USER OF CONVERTWAY AND WILL HIGHLY RECOMMEND USING SUCH APPS WHICH WILL ASK YOU A LOW PRICE AND WILL GIVE YOU VALUE. BITESpeed has not Even Refunded my remaining amount in the Wallet, which is just a Few Dollars. Pathetic Team and Service. HIGHLY DISAPPOINTING!

Amrith Noni

Jul 07, 2025  on Shopify

We got onboarded to bitespeed for our chatbots on both instagram and meta. The transistion of this was very clean and there was no issues. A great team if any help is required. They help instantly and resolve any issues in the fastest way possible. Taking about the app, its a very clean dashboard and the support inbox has added features compared to other integration tools. Thanks to Annika Garg from the bitespeed team for this seamless transistion and helping us out on any issues that we faced.

Bubble Me

Jul 07, 2025  on Shopify

Very well developed platform for retention marketing via whatsapp and email. User friendly and good with the delivery rates

Village Decor.in

Jul 02, 2025  on Shopify

Bitspeed's WhatsApp API and automation have been a total game-changer for our growing D2C brand! The team is super easy to work with, always available to answer our questions, and they've even helped us develop innovative marketing strategies we never would've thought of. Timing was perfect - we got Bitspeed just when we needed it. Looking forward to growing together!

Ekmiveda

Jul 02, 2025  on Shopify

Support has been tremendous, led by Ayush and team including Selva. Happy to be a part of bitespeed over other similar tools. Some teething issues at the start, but am confident will be sorted with the kind of support the team has shown. Happy with our decision!

Kaftanize

Jul 02, 2025  on Shopify

BiteSpeed has made WhatsApp marketing super easy — great features, smooth setup, and amazing support.

Hardoll

Jun 30, 2025  on Shopify

We've been using BiteSpeed for our WhatsApp marketing and support needs, and the experience has been fantastic. The platform offers a seamless way to automate customer journeys, manage broadcasts, and handle day-to-day communication—all through an intuitive and user-friendly interface. It has helped us greatly improve our customer engagement and operational efficiency.

KULINA

Jun 30, 2025  on Shopify

Bitespeed has made WhatsApp incredibly easy to manage. The platform is well-designed, and the support team is super helpful and responsive. I found Bitespeed much more intuitive and growth-friendly. Highly recommend it!

Bio Basket

Jun 28, 2025  on Shopify

Bitespeed is a great app for retention marketing. It’s easy to use and has really helped us reach out to our customers on WhatsApp. The analytics is also equally good. The support team is very helpful and always quick to respond. Only downside is the pricing , it’s quite high and could be more competitive, especially for smaller businesses. But overall, it’s a very useful tool.

Scroll to Top