Taranker.Com Logo
WhatsApp Chat & Abandoned Cart logo

Customer reviews: WhatsApp Chat & Abandoned Cart

Develop by BiteSpeed

Bitespeed’s Facebook Messenger Chatbot app for Shopify helps stores automate customer conversations, drive sales, and reduce support workload. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your business.

Reviews (227)

Overall rating
4.9

What Merchants Think

Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.

Key Strengths

  • Competitive pricing with tangible return on investment
  • Excellent customer support with proactive solutions
  • Easy integration with Shopify and effective marketing features
  • Comprehensive management tools and user-friendly dashboard

Common Concerns

  • Occasional technical issues, such as bugs and setup difficulties
  • Inconsistent support response times
  • Issues with the functionality of free plan and specific features like abandoned cart messages
  • Some reports of an overwhelming or unclear user experience

Final Thoughts

"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.

CarltonLondonBeauty

Aug 13, 2025  on Shopify

Great support & very good platform for retention. It is really working quite well for us, more than we expected. Highly Recommended!!

Casebasket

Aug 13, 2025  on Shopify

It's an excellent app with amazing features for support & remarketing, and the support is amazing.

Kuwa Supplements - KSA

Aug 12, 2025  on Shopify

Bitespeed has been a valuable addition to our CRM toolkit. While the integration process had its challenges, the support team was fair, responsive, and willing to work with us to resolve issues effectively. The app’s features bring together customer engagement, data tracking, and automation in a way that adds real collective value to our CRM workflows. Once set up, it becomes a powerful bridge between marketing and customer relationship management.

Jaibros

Aug 11, 2025  on Shopify

Not a good expereince on multiple stages, first they said they will migrate our push subscriber, it was not possible due to technical issues, second they took a way long time then discussed over boarding, third, multiple debits to my card without permission or notification and then nobody eager to solve the issue.

Krishna's Herbal & Ayurveda

Aug 07, 2025  on Shopify

The platform is super intuitive, and the support is top-notch. Special thanks to Selva for always providing quick, helpful responses whenever we need them. Highly recommend!

Dhariwal Ayurveda

Aug 06, 2025  on Shopify

Exceptional Experience with BiteSpeed! Working with the BiteSpeed team has been a fantastic journey. My initial interaction was with Manav, who made the onboarding process smooth and seamless. After that, Ayush stepped in and has been incredibly proactive in helping us get everything set up. Ayush didn’t just help with the basics—he offered valuable guidance on building effective WhatsApp journeys and using automation to drive real business growth. His advice was both actionable and strategic, and it’s had a clear impact. Since launching WhatsApp automation with BiteSpeed, our engagement and conversions have significantly improved. If you're considering using WhatsApp for your business, I’d strongly recommend BiteSpeed. The product is top-notch, and the team’s support has been truly exceptional!

The Trost

Aug 05, 2025  on Shopify

We've been using Bitespeed for WhatsApp and it's been such a smooth experience. The team is super responsive and the platform just works. Makes our life easier.

Sundarii Handmade

Aug 02, 2025  on Shopify

We have been using BiteSpeed for Whatsapp marketing, support and automation flows. It has been a good experience so far. The onboarding support was quick and effective. Few Whatsapp automation journeys have been game changer when it comes to customer engagement. The team is quite responsive and they listen to the concerns and requirements shared by us as we wanted to get few customizations done. Overall very satisfied so far and recommend BiteSpeed for your business needs.

Omkar Snacks

Aug 02, 2025  on Shopify

Bitespeed has made it so easy for us to connect with our customers on WhatsApp and Messenger. The app is simple to use, and the automations work really well for cart recovery and broadcasts. What I love most is the support team, they’re super responsive and genuinely care about helping out. You can tell they’re always working to improve the app. Definitely recommend it to any store looking to boost engagement and streamline customer chats!

My Pahadi Dukan

Aug 01, 2025  on Shopify

Good service, had a good experience despite a few hiccups. Team was responsive in addressing the issues.

Svarn Jewels

Jul 31, 2025  on Shopify

Absolutely loved working with Bitespeed! The innovation they bring to the table is unmatched, and the team's dedication is truly commendable. They go above and beyond to understand your business needs and deliver solutions that actually move the needle. Highly recommend!

Zilmor

Jul 31, 2025  on Shopify

We've been using Bitespeed for the past few months, and it has quickly become an essential part of our customer engagement strategy. Managing conversations across WhatsApp, Instagram, and Messenger is now seamless, allowing us to stay connected with our customers in real time through a single, intuitive platform. The interface is clean and user-friendly, which made onboarding effortless for our team. A special thanks to our point of contact, Rahul, whose ongoing support have made the entire experience smooth and productive. One of the standout features has been Bitespeed’s automation and AI Journey tool. Setting up automated flows for abandoned cart reminders, order updates, and welcome messages has been incredibly straightforward. The AI Journey feature, in particular, has helped us design personalized customer journeys with ease—boosting engagement and driving more conversions with minimal manual effort. The WhatsApp broadcast tool has also proven to be highly effective. The ability to segment and tailor messages to specific audiences has allowed us to engage customers in a much more targeted and meaningful way. Overall, Bitespeed has not only streamlined our communication channels but has also empowered us with tools that make customer engagement smarter and more impactful. We highly recommend it to any business looking to scale their D2C communication efficiently.

Fujifilm Instax

Jul 31, 2025  on Shopify

Bitespeed makes Whatsapp Marketing effortless, helping us to connect with our user base at the right moment with the right messages. Impressive capabilities, seemless AI flows that works like magic. Special Thanks to Ayush for the quick support.

ShakeHands

Jul 31, 2025  on Shopify

Incredible support and results with BiteSpeed! My experience working with the BiteSpeed team was fantastic. I first connected with Manav, who was very helpful and supportive in finalizing our deal. After that, Ayush took over and has been consistently proactive, helping us with the setup. But the support didn’t end there—Ayush went further by guiding us on creating effective WhatsApp journeys and optimising automation to expand our business. His strategic and practical insights made a real difference. Since adopting WhatsApp automation through BiteSpeed, we’ve seen significant growth in engagement and conversions. I highly recommend BiteSpeed to anyone aiming to use WhatsApp for their business—excellent product, great team, and exceptional support!

Aurawill

Jul 31, 2025  on Shopify

We've been using BiteSpeed for a while now, and it's made our WhatsApp and Instagram communication so much easier. Setting up automations for cart recovery, order updates, and support was quick and smooth. The dashboard is simple to use, and their support team is always helpful and responsive. We've seen a clear boost in customer engagement since switching to BiteSpeed.

Hanfi Handicraft

Jul 30, 2025  on Shopify

5 out of 5 for excellent support service Bitespeed has an excellent support service; they work together and implement the best strategies to increase overall performance.

Inkarto

Jul 26, 2025  on Shopify

A good app but the customer service is very poor! Once u post review, they provide good service and convince you to get the review down! but again its the same! the TAT of replying is very long! No proper account manager system! There are some options like clevertap, gallabox. Havent tried them yet! but if this countinues we might shift out operations!

ZAUDI

Jul 25, 2025  on Shopify

This app has significantly simplified my workflow, saving me a lot of time and effort. It also opened up a new stream of revenue. Even after just completing the trial, I can already see its potential — I’m excited to explore more as I move forward. Highly recommended! Most importantly, the entire team is incredibly helpful, supportive, and genuinely committed. I personally loved the experience. Thank you, team!

AakarTaro

Jul 25, 2025  on Shopify

We’ve been using BiteSpeed WhatsApp marketing app for a few months now at AakarTaro, and it’s become an essential part of how we connect with our customers. The AI-powered abandoned cart recovery has genuinely impressed us – it feels smart, timely, and has helped us convert carts we would’ve otherwise lost. What really made the difference though is the support. Ayush, our account handler, has been incredibly helpful – always available, quick to respond, and genuinely invested in helping us grow. It never feels like a typical service relationship – more like a team that’s rooting for you. Grateful for the smooth experience so far. Looking forward to scaling further with this team. — Rishi Co-founder, AakarTaro

Punchmeal

Jul 24, 2025  on Shopify

We chose Bitespeed for our WhatsApp solutions, and it’s been one of the best decisions for our brand. Their platform has not only helped boost our sales but has also elevated our overall customer experience. The team is incredibly supportive, responsive, and proactive at every step.

Scroll to Top