Taranker.Com Logo
WhatsApp Chat & Abandoned Cart logo

Customer reviews: WhatsApp Chat & Abandoned Cart

Develop by BiteSpeed

Bitespeed’s Facebook Messenger Chatbot app for Shopify helps stores automate customer conversations, drive sales, and reduce support workload. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your business.

Reviews (338)

Overall rating
4.9

What Merchants Think

Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.

Key Strengths

  • Competitive pricing with tangible return on investment
  • Excellent customer support with proactive solutions
  • Easy integration with Shopify and effective marketing features
  • Comprehensive management tools and user-friendly dashboard

Common Concerns

  • Occasional technical issues, such as bugs and setup difficulties
  • Inconsistent support response times
  • Issues with the functionality of free plan and specific features like abandoned cart messages
  • Some reports of an overwhelming or unclear user experience

Final Thoughts

"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.

The Jaipur Wala

May 11, 2025  on Shopify

Been using BiteSpeed for a while now, had a few issues here and there, but the support team (especially Aditya) is always just a call away. Super helpful and quick to respond. Appreciate how hands-on they are with everything. Thanks.

Mirana

May 02, 2025  on Shopify

Bitespeed is truly a must-have app for marketing. We just completed the trial and already subscribed to the their AI plan. We were juggling with multiple marketing apps for different channels & it as was a nightmare to manage. Bitespeed's onmichannel marketing across WhatsApp, email, SMS and Push, is taking the pain away for good. Their social media comment automation & personalized AI replies are another great feature we are exploring & this is already freeing up the team's bandwidth for more important customer communication. Now, you may find other player in market with more or less similar offerings, but what sets Bitespeed apart is the exceptional team & support. A special mention to Kaushambhi & Niharika for quick on-boarding & for guiding us at every step to make sure we get most out of the platform's potential. All in all, a highly recommended platform/app for anyone looking for an omnichannel solution for their marketing & efficient customer communication.

Kiggle

May 01, 2025  on Shopify

The team is extremely unprofessional and they will tell you something in the beginning while getting you onboard and completely changed their stance after having you onboard. Please stay away from them as far as possible. Please look at better solutions and not working with Bitespeed team.

Gehen

Apr 29, 2025  on Shopify

We recently started using Bitespeed, and the experience so far has been great. The onboarding was smooth, and their team was super helpful in setting things up and guiding us through the best practices for email and SMS marketing. The interface is clean and easy to navigate, and the templates made it really simple to get started without too much tech effort. Looking forward to exploring more features and scaling our customer communication through the platform. So far, it’s been a solid addition to our D2C toolkit!

Aesthesy

Apr 27, 2025  on Shopify

Been using Bitespeed for a while now — absolutely love the product and the team behind it. Super helpful, always quick to support, and constantly improving the platform. It’s rare to find a team that actually listens and evolves with their users. Big fan!

KIWI Kisan Window

Apr 26, 2025  on Shopify

Bitespeed has been an absolutely amazing product for customer retention and communication. It has transformed the way we engage with our customers, helping us build stronger relationships and drive consistent growth. What truly sets Bitespeed apart is their incredibly supportive team. They took the time to understand our business in detail and recommended the best solutions tailored to our needs. A special thanks to Tanul, who deeply understood our business requirements, and to Ritesh, who flawlessly executed each flow and module with precision. The platform itself is highly scalable, making it perfect for businesses aiming for rapid growth. Thanks to Bitespeed, we now have a complete marketing solution that has significantly increased our revenue. We are supremely thankful to the entire Bitespeed team for their dedication, expertise, and unwavering support. Highly recommend it to anyone looking to level up their customer engagement and marketing strategy!

Urban Space Home Furnishing

Apr 24, 2025  on Shopify

Bitespeed has seriously elevated our whats app marketing game. Creating and distributing tailored campaigns feels effortless now. The platform’s intuitive UI and ready-to-go templates save us a ton of time, and their support team? Always on it — quick, helpful, and just gets it.

indinoor

Apr 24, 2025  on Shopify

We've seen improved custumer journeys, It's also very user-friendly, and their customer support team is exceptionally responsive and helpful, Bitespeed has significantly enhanced our WhatsApp marketing efforts.

Jynara Loungewear

Apr 24, 2025  on Shopify

First thing that businesses want is TOP NOTCH SUPPORT. And thats what BiteSpeed gave. Recommending BiteSpeed to everyone out there who wants to not only lower their operational costs, but also to maximize the customer satisfaction through their Hybrid bots! Kudos! Waiting for you guys to make a fully equiped ai bot very soon!

Inkarto

Apr 23, 2025  on Shopify

The app is good! But the SUPPORT is very Poor! We have to take a lot of follow ups! they provide Support but the TAT is really long and we have to take a lot of follow ups! initially there support was promising, but then it kept going down and down!

Jynara Loungewear

Apr 22, 2025  on Shopify

The support is disgusting. All they care is about the mandates. Once the mandate is signed by the customer, BiteSpeed doesnt give a shit about anything. All they do is giving great demos and then in reality, its just a clown laughing around. They deduct money anytime without anyone's consent. Have raised an immediate compaint with Razorpay to block the settlement.

YOHO LIFESTYLE

Apr 18, 2025  on Shopify

Bitespeed has been a valuable partner in helping us strengthen our WhatsApp marketing and automation. The platform offers a suite of features that streamline customer communication and drive repeat purchases. While we’re quite satisfied with its capabilities, there's definitely room for enhancements. We’ve encountered occasional technical glitches that don’t always get resolved to our expectations, but the team is responsive and always willing to help. With continued improvements, Bitespeed can become an even more powerful tool.

Ambrane India

Apr 18, 2025  on Shopify

Really great app for creating whatsapp automations. They helped us in establishing our WhatsApp Marketing Channel and their team worked tirelessly to help us maintain our customer perfectly! The platform has all the features that you need to get started. The team is prompt in responding and ensures that we are able to find solutions to any issues that we are facing. Pricing is too good.

Mridul Madhok Store

Apr 17, 2025  on Shopify

I have used mainstream WhatsApp marketing tools previously but none of them can beat BiteSpeed in terms of amazingly dedicated and quick support, simple to understand interface and effective revenue tracking along with the analytics. BiteSpeed has been a game changer for our performance marketing efforts.

Pepplay

Apr 17, 2025  on Shopify

I have an amazing experience working with the Bitespeed team. They have built a brillant product, very easy to understand and use it. The best thing is their services, the team is always available to solve the problems and find the solution.

Araku Coffee India

Apr 14, 2025  on Shopify

We’ve been using BiteSpeed’s product for a few months now, and their expertise and support have been truly commendable. The dashboard is very user-friendly, and the team is extremely proactive and involved. From building automated retention journeys to setting up multi-channel broadcasts that drive better conversions, they offer seamless tools across all the key areas. Highly recommended!

Alaya by Stage3

Apr 11, 2025  on Shopify

Great Product. Tech is flawless, rarely any bugs. Support team is extremely helpful. All new developments are on point. Overall a great app to have in the product stack. Highly Recommended.

NatureMania

Apr 04, 2025  on Shopify

Bitespeed has been an absolute game-changer for our business. From seamless WhatsApp automation to abandoned cart recovery and broadcast campaigns, the platform does it all — and it does it really well. The UI is clean, intuitive, and packed with features that actually drive results. What really stands out is the support team — super responsive, knowledgeable, and always ready to help with onboarding, optimization, or even custom solutions. They genuinely care about your growth. If you're a D2C brand looking to boost engagement and revenue through WhatsApp, look no further. Bitespeed is worth every penny.

Harfun.in

Apr 04, 2025  on Shopify

We’ve been using BiteSpeed for over a year now, and it’s been a game-changer for us. Right from the start, their team has been super supportive and hands-on, making the integration seamless. They keep rolling out new features and improvements, which makes the platform even more valuable over time. The biggest win for us has been their WhatsApp automation and customer segmentation—it’s helped us retarget effectively and drive solid ROI. Plus, their customer support is honestly the best in the industry. If you’re looking for a CRM that actually delivers and helps scale your Shopify store, BiteSpeed is definitely worth checking out!

Tulua

Apr 03, 2025  on Shopify

One of the most important things about any product is ease of use and continuous improvement, and that is what BiteSpeed does incredibly well. The product is great and has really helped us in reaching out to our customers and increasing sales. The team is excellent and always ready to help when stuck, without delay. We highly recommend it to anyone in the market for similar services.

Scroll to Top