Taranker.Com Logo
B: WhatsApp Chat, Abandon Cart logo

Customer reviews: B: WhatsApp Chat, Abandon Cart

Develop by Shopify

Bitespeed’s Facebook Messenger Chatbot app for Shopify helps stores automate customer conversations, drive sales, and reduce support workload. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your business.

Reviews (334)

Overall rating
4.9

What Merchants Think

Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.

Key Strengths

  • Competitive pricing with tangible return on investment
  • Excellent customer support with proactive solutions
  • Easy integration with Shopify and effective marketing features
  • Comprehensive management tools and user-friendly dashboard

Common Concerns

  • Occasional technical issues, such as bugs and setup difficulties
  • Inconsistent support response times
  • Issues with the functionality of free plan and specific features like abandoned cart messages
  • Some reports of an overwhelming or unclear user experience

Final Thoughts

"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.

Easy Rugs India

Dec 04, 2025  on Shopify

Bitespeed is great! It’s very simple to use, you could learn most things in a few hours. The team is great, Eshanshi and Manav are super duper helpful and very patient.

Pearlsbymangatrai

Dec 02, 2025  on Shopify

We have been using Bitespeed for a while now, and our experience has been consistently excellent. Their broadcasts and automated journeys help us re-engage customers effectively and have contributed to strong revenue growth for our brand. A special appreciation to Eshanshi, who has been extremely supportive throughout — from creating the right flows to optimizing our campaigns. Her guidance has made the entire process smooth and result-driven. If you’re looking for a platform that truly helps in reactivation and customer engagement, Bitespeed is definitely worth choosing.

Dr. Bhushan Research Lab Pvt. Ltd.

Nov 21, 2025  on Shopify

The best application so far for WhatsApp marketing and AI calling. Been with them since a month only and it's been a delight working with them specially with our Account manager Ms. Eshanshi Tyagi for her support throughout from onboarding to revenue generation, without a doubt the best provider in the industry.

Minus One

Nov 17, 2025  on Shopify

The app is good and has been performing well for us, the support is very prompt which makes it easier whenever there's a problem.

Antara

Nov 15, 2025  on Shopify

Bitespeed has been a wonderful addition to our store. The dashboard is clean, easy to understand, and makes daily tasks simple. The team is quick, responsive, and genuinely supportive. Managing our WhatsApp and email marketing has become smooth and hassle-free with their tools. Highly recommend Bitespeed to any brand looking to elevate their customer communication on WhatsApp — it truly makes staying connected easier and more impactful.

Muslim Lane

Nov 13, 2025  on Shopify

We have worked with other Whatsapps or Marketing Solution but BiteSpeed is a Game Changer and they Put lot of Efforts to Setup your Account timely and Suggest you Best Ideas for Better ROI and Customer Journeys. Also the AI Voice retention is Amazing and with Bite Speed team we have collectively done Amazing work. You can go for Trail Period and see if things works for you. Thanks Aayush the most for Post Sales Setup and Kushi for Offers on Platform Fee !!! Aayush Verma you are Champ, Keep Rocking!!! PS: The Platform Fee is on higher Side and Certainly needs attention to on board more Brands

Eat Atlas

Nov 13, 2025  on Shopify

My onboarding experience with BiteSpeed has been exceptional. The platform is intuitive, well-structured, and clearly built with a deep understanding of what brands actually need. A huge shoutout to Rohan, my POC, who made the entire process seamless. His clarity, responsiveness, and ability to break things down made the onboarding not just smooth but genuinely enjoyable. It’s rare to come across someone who combines product expertise with such a high level of ownership. Looking forward to scaling even more with BiteSpeed!

Vilása Home

Nov 12, 2025  on Shopify

We’ve had an excellent experience with Bitespeed — the platform is intuitive, powerful, and makes customer communication effortless. What truly stands out is the team, especially Aaryaman. He’s been proactive, knowledgeable, and incredibly supportive, and ensures everything runs smoothly. His deep understanding of the platform and hands-on approach made it feel like he’s part of our own team. Highly recommend Bitespeed to any brand looking to elevate their customer experience and automation setup.

BAGLINE

Nov 12, 2025  on Shopify

We’ve had a great experience working with Bitespeed. Their platform is intuitive and easy to integrate, making it simple to manage customer interactions and boost engagement. The automation tools and WhatsApp marketing features have significantly improved our communication flow and helped increase conversions. The support team is also highly responsive and proactive—they ensure any issues are resolved quickly and guide you through setup and optimization. Overall, Bitespeed has been a reliable partner for enhancing our marketing and customer experience. Highly recommended for businesses looking to streamline their WhatsApp marketing and customer engagement strategies.

MishUUU

Nov 12, 2025  on Shopify

I’ve been using BiteSpeed for my Shopify store and it’s been an amazing experience. The WhatsApp, email automation and customer journey flows have helped us improve communication and recover more abandoned carts. Super easy to use, great support, and definitely worth it for any growing e-commerce brand.

Home Kouzina

Nov 11, 2025  on Shopify

The interface is extremely intuitive and easy to navigate. Also the onboarding process was incredibly seamless, thanks to Kaushambi, who guided us step by step and made sure everything was set up smoothly.

SSEthnics

Nov 11, 2025  on Shopify

Their support is fantastic. I love the platform and so far have seen good results upon using them. THe team goes above and beyond with the training. A big shout out to Ayush for being so attentive and patient with all queries!

Landau Store

Nov 11, 2025  on Shopify

The support team is great and the help during setup from them in exceptional. A special mention to Anees for all the help so far we have been seeing a boost in sales directly from whatsapp and it is nice to know it works. Landau

SICILUS

Nov 10, 2025  on Shopify

it's not free, if you want abandoned cart recovery feauture, according to their plan (you will see only after you will login), it's $249 /per month!!

House Of Niav

Nov 10, 2025  on Shopify

BiteSpeed is an excellent platform for WhatsApp marketing. The app works seamlessly, delivers great ROI, and the support team is always helpful and responsive. It just does its job really well!

The Pet Project

Nov 10, 2025  on Shopify

The team has been an absolute delight to work with. From helping setup the account, to finding ways to work with our custom applications and requirements to get the best out of the platform. Support is personal and professional with the Ayush, Manav, Aditya Ashutosh and the rest of the team finding ways to mitigate any breaks with the custom requirements and proactively suggesting fixes and automation scenarios that go beyond the standard platform support expectation. If you're evaluating multiple platforms, start with them and you'll likely end with them as well.

Scentitude

Nov 08, 2025  on Shopify

A great tool for connecting with consumers through various types of channels/platforms. Automated Journeys which need no intervention and works very smoothly.

WomanLikeU

Nov 07, 2025  on Shopify

I was assisted by Mohit and Kaushambhi, and they have been incredible in introducing the platform every step of the way. I truly appreciate how easy and intuitive Bitespeed is to use — it makes managing campaigns effortless. What really sets Bitespeed apart are its well-thought-out customer segments, which make targeting and personalization so much more effective. Kaushambhi was helpful in suggesting the best market practice which helped us a lot!! Overall, a great experience with both the team and the platform!

Amore Mattress

Nov 06, 2025  on Shopify

Implementing BiteSpeed for WhatsApp automation has significantly enhanced our customer engagement and retention efforts. The onboarding process was seamless and efficiently managed, with Ayush providing structured guidance throughout the setup. The platform’s AI-driven abandoned cart recovery has delivered measurable results — enabling timely interactions and recovering potential lost sales. We highly recommend BiteSpeed to Shopify merchants aiming to optimize their retention marketing through intelligent automation.

Ryders Arena

Nov 06, 2025  on Shopify

Amazing support team! They help with every small thing and even set up flows for us. The app works perfectly, and the results are real. 10/10 experience. Highly recommended

Scroll to Top