Taranker.Com Logo
WhatsApp Chat & Abandoned Cart logo

Customer reviews: WhatsApp Chat & Abandoned Cart

Develop by BiteSpeed

Reviews (325)

Overall rating
4.9

What Merchants Think

Overall, merchants who use "BiteSpeed ‑ Whatsapp Marketing" express a mix of satisfaction and frustration. Many appreciate the app's pricing, customer support, and the tangible impact on sales. Yet, some users encounter technical difficulties and find the support response inconsistent. The proactive and helpful nature of the support team is frequently noted, contrasting with negative experiences related to specific service issues.

Key Strengths

  • Competitive pricing with tangible return on investment
  • Excellent customer support with proactive solutions
  • Easy integration with Shopify and effective marketing features
  • Comprehensive management tools and user-friendly dashboard

Common Concerns

  • Occasional technical issues, such as bugs and setup difficulties
  • Inconsistent support response times
  • Issues with the functionality of free plan and specific features like abandoned cart messages
  • Some reports of an overwhelming or unclear user experience

Final Thoughts

"BiteSpeed ‑ Whatsapp Marketing" is perceived as a potent tool for enhancing sales through effective WhatsApp marketing. While the app delivers significant value and support to many merchants, its occasional technical and support shortcomings suggest room for improvement. For businesses seeking robust marketing solutions and a reliable support system, Bitespeed offers a promising yet occasionally challenging option.

Araku Coffee India

Apr 14, 2025  on Shopify

We’ve been using BiteSpeed’s product for a few months now, and their expertise and support have been truly commendable. The dashboard is very user-friendly, and the team is extremely proactive and involved. From building automated retention journeys to setting up multi-channel broadcasts that drive better conversions, they offer seamless tools across all the key areas. Highly recommended!

Alaya by Stage3

Apr 11, 2025  on Shopify

Great Product. Tech is flawless, rarely any bugs. Support team is extremely helpful. All new developments are on point. Overall a great app to have in the product stack. Highly Recommended.

NatureMania

Apr 04, 2025  on Shopify

Bitespeed has been an absolute game-changer for our business. From seamless WhatsApp automation to abandoned cart recovery and broadcast campaigns, the platform does it all — and it does it really well. The UI is clean, intuitive, and packed with features that actually drive results. What really stands out is the support team — super responsive, knowledgeable, and always ready to help with onboarding, optimization, or even custom solutions. They genuinely care about your growth. If you're a D2C brand looking to boost engagement and revenue through WhatsApp, look no further. Bitespeed is worth every penny.

Harfun.in

Apr 04, 2025  on Shopify

We’ve been using BiteSpeed for over a year now, and it’s been a game-changer for us. Right from the start, their team has been super supportive and hands-on, making the integration seamless. They keep rolling out new features and improvements, which makes the platform even more valuable over time. The biggest win for us has been their WhatsApp automation and customer segmentation—it’s helped us retarget effectively and drive solid ROI. Plus, their customer support is honestly the best in the industry. If you’re looking for a CRM that actually delivers and helps scale your Shopify store, BiteSpeed is definitely worth checking out!

Tulua

Apr 03, 2025  on Shopify

One of the most important things about any product is ease of use and continuous improvement, and that is what BiteSpeed does incredibly well. The product is great and has really helped us in reaching out to our customers and increasing sales. The team is excellent and always ready to help when stuck, without delay. We highly recommend it to anyone in the market for similar services.

Angel & Rocket

Apr 02, 2025  on Shopify

We have been using Bitespeed for more than a year and it has been a game-changer for our customer engagement and retention strategy. The support from the Bitespeed team has been great so far.

My Soul Mantra

Apr 01, 2025  on Shopify

BiteSpeed is a total game-changer for our Shopify store—abandoned cart recovery works like magic, and the WhatsApp campaigns have boosted our sales like never before. The app is smooth and easy to use, but the real stars are Aditya, Kaushambi, and the amazing team. Aditya’s lightning-fast problem-solving and Kaushambi’s brilliant setup tips have made a huge difference. The whole crew is so responsive and dedicated, always going the extra mile to help us succeed. BiteSpeed isn’t just an app—it’s a superpower, thanks to them. Five stars, hands down!

Gunam Beauty

Apr 01, 2025  on Shopify

Right from Rachit in the sales team to Kaushambhi on the onboarding team, our experience has been great so far! Excited to unlock all the features on Bitespeed that will help scale our business!

SHOEGR

Mar 31, 2025  on Shopify

We switched to Bitespeed for our whatsapp and email marketing in December 2025. Since then, it has been 4 months and we have been very happy with the numbers and results. The tool is easy to use and integration with both Shopify and FastrCheckout from Ship Rocket are seemless.

rangloom-indieecrafts

Mar 28, 2025  on Shopify

Outstanding App & Support! ⭐⭐⭐⭐⭐ Bitspeed WhatsApp Marketing is an excellent app for bulk messaging, automation, and customer engagement. It's user-friendly, fast, and highly effective for businesses of all sizes. The customer support team is responsive, helpful, and professional, ensuring a smooth experience. Highly recommended for hassle-free WhatsApp marketing! ⭐️⭐️⭐️⭐️⭐️

TANJIM DUBAI

Mar 28, 2025  on Shopify

We’ve been using Bitespeed for the past 8 mths to streamline our customer retention efforts and handle all our WhatsApp communications, including chatbots, pop-ups, and direct interactions. It’s been a game-changer for our business! The platform has made it incredibly easy to automate our processes, and the results have been fantastic. What really stands out, though, is the level of support the Bitespeed team provides. They’re always available to guide us and ensure we’re getting the most out of the platform. Plus, they regularly roll out new features that make our customer engagement even more effective. We’ve seen significant improvements in both customer satisfaction and retention since we started using Bitespeed. Their commitment to innovation and their customer-first approach have made them a reliable partner for us. Highly recommend Bitespeed to anyone looking to take their customer communication and retention to the next level!

TANN TRIM

Mar 28, 2025  on Shopify

I've had a great experience using Bitespeed. The platform is super easy to use, especially when setting up journeys and broadcasts. Their support team—they’re always helpful and quick to respond. Plus, Bitespeed offers some really cool features that I haven’t seen on other platforms. Overall, it’s been a smooth and positive experience.

Pintola

Mar 27, 2025  on Shopify

Bitespeed has really streamlined our WhatsApp marketing. We are seeing better engagement with our customers and a noticeable bump in sales since we started using it. The automation features are a huge time-saver, and it's surprisingly easy to use plus, their customer support is super responsive and helpful, which is a big win in my book.

justlilthings

Mar 27, 2025  on Shopify

​BiteSpeed has significantly enhanced our customer engagement and sales through its intuitive WhatsApp marketing automation and abandoned cart recovery features. The platform is user-friendly, and their support team is exceptionally responsive, ensuring seamless integration and ongoing assistance. Highly recommend for any Shopify store aiming to boost conversions and customer satisfaction.

Strch India

Mar 27, 2025  on Shopify

We’ve been using Bitespeed for the past few months to automate our retention journeys and streamline our entire WhatsApp communication—whether through chatbots, pop-ups, or direct interactions. The team has been incredibly supportive, ensuring we maximize the platform’s potential. They consistently introduce new features that enhance our efforts, making a real impact. We’re highly satisfied with their service. Kudos to the team for their dedication and innovation!

Unniyarcha

Mar 27, 2025  on Shopify

Amazing service and great team! They have guided us from the start of our partnership and till date, the service has been exemplary. Bitespeed interface is very user friendly, has all the required features and more and our team was able to adapt to it almost immediately. Only good things to say here! Great founder, great app and a wonderful team!

midorihomes

Mar 27, 2025  on Shopify

We’ve been using BiteSpeed for a while now, and it’s made a noticeable difference in how we connect with our customers. The interface is clean and easy to use, and the Smart Sender feature has really helped improve our message delivery on WhatsApp—often boosting it by 30–50%. The abandonment flows have brought in great results, and we love how personalized the campaigns can be. One thing that really stands out is their support—they’re super responsive and always ready to help with ideas or setup. If you’re running a D2C brand and want to get serious about WhatsApp marketing, I’d definitely recommend giving BiteSpeed a try. It's one of the most useful tools we’ve added to our Shopify store.

The Jaipur Wala

Mar 27, 2025  on Shopify

The support has been extremely disappointing, you have to keep calling them for every issue or task. It's been over a month, and my issues are still not fixed. I'm now considering switching to Interakt.

MIAR

Mar 26, 2025  on Shopify

We have started using the Bitespeed App and it really helps us to make successful Whatsapp and Email campaigns. The App has lots of features which is essential for the online stores. Their support is great

Last Forest

Mar 25, 2025  on Shopify

The app has help us drive better customer engagement - both pre and post sale. The turnaround time and response resolution by the team has been really good as well and we're happy to be working with them!

Scroll to Top