Good app to manage our communications and journeys to our customers. The team is also supportive with fast responses wherever required. Highly recommended.

Nice app and support from Nishant from BIK team, improved our email and whatsapp marketing efficiency. Also improved domain reputation for our email domain.

Outstanding email marketing platform! We've seen great results thanks to their reliable email delivery — campaigns go out on time and consistently land in inboxes. The contact sync is seamless, saving us hours by keeping our lists updated automatically across platforms. The interface is user-friendly, the tools are powerful, and the analytics give us exactly what we need to track performance. It's been a game-changer for our email marketing strategy. Highly recommended for anyone serious about email marketing!

We’ve been using BIK for more than a year now and it’s been a great experience. The platform is very easy to use and makes our daily work so much smoother. It connects well with Shopify and across WhatsApp, Instagram, and email. The support team is always quick, efficient, and super helpful.

The Bik customer service has been great and resolution time also has been pretty quick. Their service offerings is satisfactory and fulfils our requirements for a retention marketing platform. Overall, our experience with Bik has been good.

Extremely disappointing experience with Bik Marketing. They have no transparency in their processes and a very poor customer relationship management team. The moment a problem arises, they completely wash their hands off the situation instead of taking responsibility. As a customer, you’re left stranded with no support. I would strongly advise others to be cautious before relying on them.

We really appreciate the BIK team’s consistent support and responsiveness. Your clarity in communication and proactive approach have made our collaboration very smooth. It’s been great working with such a reliable and helpful team. thank you for always making things easier for us

It has been a great experience with this platform so far. The features that we get here have made it very easy to track, analyze the message flow and reach out to various segments of customers. The team has also been very supportive. The overall customer journey has made the customer experience better, and the automated flow has made it so easy to resolve customer queries more easily and faster.

Great experience so far. It has helped us level up our business. Big thanks to Mr.Vedavyas for his constant support.

Our experience with BIK.AI has been wonderful, especially considering its workflow builder, team & agent configuration, analytics & export functions, and the AI-powered agentic chatbot. The team has been incredibly supportive with guidance, design, and the development of complex flows, as well as feature upgrades. The AI chatbot, deployed across Instagram, WhatsApp, and integrated with Manifest on our website, has been highly effective in addressing customer and visitor needs in real time. The SPAM protection, limiters, and reattempt modules add intelligence to campaign message delivery optimization. It also offers great flexibility for integrations with third-party apps and in-house solutions. Highly recommended!