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Customer reviews: Avis Product Options, Variants

Reviews (1,488)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Pinlisting

Feb 20, 2025  on Shopify

This app was perfect to give my customers the options they need. The support has been great and Lucy has been wonderful to work with. Highly recommended!

Clare Swan Designs

Feb 20, 2025  on Shopify

I love that this app gives you the variant options when you have lots of choices within one product. Aylin was extremely responsive and helpful getting my issue fixed as well. In addition to future offerings.

Fendory

Feb 19, 2025  on Shopify

I just started using Avis Product Option, and I’m so impressed with how easy it is to set up! Even as a new user, I was able to add custom options like color swatches and dropdown menus to my products without any hassle. The app has so many features that I can’t wait to explore further. The support team has been super responsive and helpful with my questions so far. This app is already making my store look more professional—highly recommend giving it a try!

Snap Campers

Feb 19, 2025  on Shopify

Lucy with the Avis team was amazing! She spent over an hour answering all of my questions and helping me get all set up.

Shaya

Feb 17, 2025  on Shopify

The team at Avis is always quick to respond and beyond helpful to make custom changes that I request. They are always so kind about helping out in a way I don't see with most applications. Truly appreciate them!

MBH Store

Feb 15, 2025  on Shopify

La verdad me ha ayudado mucho a mejorar mi tasa de conversiones y las opciones y variables de los productos. Muy destacable el servicio tecnico, siempre a la orden, te explican muy bien. Mi ultima charla fue con Lulla, tenia un problema que necesitaba resolverlo urgente y me ayudo muchisimo

HÔRD

Feb 14, 2025  on Shopify

It's early days with this app, but the amount of customisation options are great and the help I have been receiving to get the most out of the app has been brilliant, responsive and solved any problem I've had. I'm yet to have the app go live in my shop as we are transferring from a previous product options app - but I am really excited to see it in service.

Let's Love

Feb 12, 2025  on Shopify

Just started using this app, and everything seems great! Customer service is quick and very helpful, special thanks to Hena.

Satanme

Feb 12, 2025  on Shopify

This app has always fixed Shopify Product Option Limitations for us allowing us to customize our products for our customers. Also Emily and Kiera the Devs team did an amazing job fixing a compatibility issue for us so we were back up and running in no time!

I Blame Beads

Feb 08, 2025  on Shopify

Lucy from their team addressed my doubts and offered suggestions to enhance the appearance. It was a great experience.

Swaggy

Feb 07, 2025  on Shopify

fast and friendly response from AILYN, quick and perfect fix for my requests, always happy to help, thank you!

Eternal Light Cremations

Feb 06, 2025  on Shopify

Great app! The team were very helpful and the support agent Allyn helped me communicate with the team a feature I needed and they had it fixed within 24 hours!

Malcriados

Feb 05, 2025  on Shopify

I love this app, I highlight above all the customer service. Emily and Lucy helped me with all my requirements quickly, they are incredible.

Meerkleding

Feb 05, 2025  on Shopify

Tot nu toe heel tevreden over het gebruik van deze app, vooral het support werkt erg fijn. Sam kon me heel snel helpen met een instelling wijzigen, goed geholpen!

Macey's Sports

Feb 04, 2025  on Shopify

I did not find them helpful. I googled it after being confused for 30 minutes and found it within 30 seconds by googling the issue.

TrueSilenz

Feb 04, 2025  on Shopify

I had an idea of what I wanted to do, but I ran into several obstacles to achieving it. The Avis customer service, and Emily in particular, was extremely helpful and patient, I talked to her for about 1.5 hours, but she managed to make my vision come true! 5 stars in every way! The app offers exceptional customization options in every respect and I think it's worth the price!

Livena

Feb 02, 2025  on Shopify

Sam was amazing! So far so good! Extremely great customer service - a problem came up and solution came within minutes

EVERLYCRAFTED

Feb 01, 2025  on Shopify

Absolute Lifesaver for Product Variations! If you’re looking for an app to take your product customization to the next level, Avis Product Options is the one. This app has completely transformed how I present product variations on my Shopify store. The flexibility and design options are incredible – I can create anything from simple color swatches to complex custom fields, and it all looks seamless and professional. What really sets this app apart is the exceptional support team. Lucy and Aylin have been absolute stars! They’ve gone above and beyond to help me troubleshoot issues, and their responsiveness is unmatched. It’s rare to find such dedicated and knowledgeable support these days, and they’ve made the experience even better. The interface is user-friendly, and the customization options are endless. Whether you’re a beginner or an advanced user, this app is a breeze to work with. It’s saved me so much time and has allowed me to offer my customers a much better shopping experience. If you’re serious about making your product options stand out, don’t hesitate – Avis Product Options is worth every penny, and the support team is the cherry on top!

Romp Skis

Jan 30, 2025  on Shopify

Great addon! The features are robust and yet easy to understand and Implement AVIS and LULLA with support were super helpful with the setup too!

Body Love Self Care

Jan 30, 2025  on Shopify

I had a bit of a slow start in understanding how it all worked, but once I followed directions, this is one of the most productive applications in my store!

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