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Customer reviews: Avis Product Options, Variants

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,294)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

TailPrints

May 22, 2025  on Shopify

The software is really well-designed and logically structured. They offer 24/7 customer support and respond very promptly. Lucy and Sam from the support team patiently helped me resolve many issues — thank you to them, and also to the technical support team!

Pressed & Refreshed | Luxury Press On Nails

May 21, 2025  on Shopify

Best Product + Dev support I've ever experienced with a Shopify app!! I had an urgent need to have a product options app that matched my theme so I could launch a new product and track by inventory and Avis Product Options delivered! Sam & Kiera were the absolute best in helping me get my product page exactly how I wanted, they even removed the Avis branding complimentarily! 10/10 recommend this app

Attiko Casa

May 21, 2025  on Shopify

I’ve been using the Avis app to display and manage variant options for the custom table finishes I sell, and it’s been a game changer for my business. The interface is clean, intuitive, and makes it super easy to present multiple finish options to my clients in a professional way. What really sets Avis apart, though, is their incredible support team. I reached out with an issue regarding a watermark that appeared on my variant images, and they responded almost immediately. The team was friendly, efficient, and resolved the issue in no time, helping me remove the watermark and ensure everything looked perfect on my storefront. It’s rare to find such fast and genuinely helpful customer service these days. If you're a seller who needs to present product variants cleanly and effectively, I highly recommend giving Avis a try. Top-notch app, even better support. Thank You Camie!

PlayScape Outlet

May 21, 2025  on Shopify

Helped me add over 100 product variants, and it was super easy to use. Also, support was very helpful.

INDIAN ART VILLA

May 20, 2025  on Shopify

The customer support team has been incredibly helpful. We had the pleasure of interacting with Andrea and Lucy, who were both exceptionally understanding and proactive in resolving our issue. Their support was efficient, and they made the entire experience smooth and reassuring.

Moone

May 20, 2025  on Shopify

Excellent service, they always respond very quickly to requests and are very responsive. I recommend this application

Sarnion

May 20, 2025  on Shopify

They have great communication, I really thank them. They connect immediately, solve problems and make the changes I want. I thank Alice, Camie and Judy very much.

Print and Stitch

May 20, 2025  on Shopify

Avis Option has proven to be a powerful and reliable app that fully supports the functionality we need for our store. While it is a bit on the pricier side, the level of customer support more than makes up for it. The support team is impressively fast, friendly, and efficient—every issue I’ve raised has been resolved quickly and professionally. Overall, I’m extremely satisfied and would confidently give it a full five-star rating.

Retro Layers

May 19, 2025  on Shopify

So far i have experienced great support from this company. I was finally able to find an app that allows the customization i need for my store allowing me to add image swatches and also swap images when selected! thank you

Picasita

May 18, 2025  on Shopify

After switching themes while using another product options solution, we found that all our orders were coming without the customizations. Following several unsuccessful attempts to fix it, we decided to switch to a different product options app. After careful review of all the available customization apps, and trying and failing with a few, we took the decision to give AVIS a try. The initial set up was quick and straigntforward. We made the switch overnight with the immense support from Lulla, Judy, Lucy and devs Jun and Henry. They jumped in to assist in the migration and in a matter of hours, everything was working again, and even with a richer feature set. They have delivered beyond expectations and our store is again able to process customized orders after just a few hours.

Majesty Recovery

May 18, 2025  on Shopify

Judy was incredibly helpful and responsive to all my questions, resolving every issue quickly and professionally. She immediately understood even the small design details that are easy to overlook and made perfect adjustments with ease. Overall, the design of Avis is not only beautiful but also very intuitive to use. I tried and removed so many different Shopify option set apps in my search, but I finally feel like I’ve found the one that truly works for me. Excellent service — thank you so much!

Uncensored Clothing

May 18, 2025  on Shopify

Great app, especially because it blocks dynamic checkout buttons form being used if required field aren't activated perfect!

AYABA HAIR

May 17, 2025  on Shopify

Hands down one of the best customer service experiences I’ve ever had on Shopify. Lucy and the dev Kiera went above and beyond — they personally walked me through setup and even went into the back end of my store to help make the dropdowns match my theme perfectly, all at no extra cost. I didn’t expect that level of support from a free app. Absolutely 5 stars. I’m so impressed and grateful!

Tint Department

May 17, 2025  on Shopify

Highly recommend this app if you're looking for a more refined options/bundle option that doesn't cheapen the look of your store. Plus, the support I received from Sam was incredibly helpful (and instant!)

Baitmate Bait Boards

May 16, 2025  on Shopify

the staff member sam was one of the best customer service helpers ive ever had. quick response time, happy to actually work through issues and concerns and coming up with ways to fix the issue. highly recommend.

OPTIM Dental Seating

May 16, 2025  on Shopify

Avis is great and their support staff are very smart. They know exactly what you want and they help you. Thank you Aylin for your assistance.

Laserworksuk

May 16, 2025  on Shopify

This App is great for my store, i had a few problems and custom designs i needed to make it work in my store and the support staff are amazing SAM and Dev JAYDEN worked with me until i was 100% satisfied with the look and feel i was after for my store. I would highly recommend this App not only on the features it offers but the support is 2nd to none.

Laeta Kids

May 16, 2025  on Shopify

Product helped me get a very complex order going on my site. Amazing customer service. Lucy was able to fix my problem quickly and was great to work with.

Lovemood

May 15, 2025  on Shopify

Emily et Andrea ont répondu à toutes mes questions avec grande patience et gentillesse. Ils m'ont aidé à faire les modifications que je souhaitais ! Merci encore, l'application est top ! :)

Tice & Co. Embroidery and Design

May 15, 2025  on Shopify

My client and I are extremely happy with the flexibility and options that come with Avis Product Options, and have been so pleased with the wide range of product customizations that we have been able to achieve ever since implementing it on my client's website. There were a few items that I couldn't quite code correctly to change the tooltip and options colors, and I reached out to support for assistance. Sam was extremely kind and helpful with her assistance and communicated thoroughly throughout the process while her team was looking into the issue, and dev. Jayden was extremely efficient with the solution and had both of my issues corrected within a matter of minutes.

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