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Customer reviews: Avis Product Options, Variants

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,333)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

THEIA ROCKS

Jul 20, 2025  on Shopify

customer service been amazing so far and app pretty easy to use. so glad I moved to Avis product options x

Tillys Tot Stop

Jul 17, 2025  on Shopify

Very easy to use. Loads of variant options to chose from, although some are only available in the paid version. Had a problem activating it in my new theme - Sam from Shopify App store was more than helpful and fixed within minutes

Milarah

Jul 16, 2025  on Shopify

Ich habe die App jetzt seit mehreren Monaten und ich bin wirklich sehr zufrieden. Der Kundenservice ist wirklich grandios. Egal bei welchem Problem - sie haben immer innerhalb kürzester Zeit geholfen. Absolut zu empfehlen.

CustomizeKaralo

Jul 16, 2025  on Shopify

Super helpful support! Lucy from the Avis team guided me patiently and solved everything step by step. Really impressed with the service and the app. Highly recommended

Lovenja

Jul 16, 2025  on Shopify

Diese Shopify-App ist eine ausgezeichnete Lösung für erweiterte Produktanpassungen. Sie ermöglicht unbegrenzte Optionen (Text, Dropdown, Upload etc.) und bedingte Logik, inklusive Preisanpassungen. Der Support vorallem LUCY ist zudem super nett und hilfsbereit, sie haben sogar ein Video zur bedingten Logik erstellt, welches ich dann einfach nachmachen konnte! Die App ist benutzerfreundlich, performant und mit den meisten Themes kompatibel. Ideal für personalisierte Produkte. Eine klare Empfehlung!

PL8HERO(プレートヒーロー)

Jul 15, 2025  on Shopify

We’ve been looking for a customizable product options app that supports multiple languages, and Avis Product Options is exactly what we needed. It’s easy to use, well-designed, and integrates smoothly with our Shopify theme. Highly recommended!

Keep Your Car Safe - KYCS

Jul 13, 2025  on Shopify

I've tried multiple product options app, and this is by far the best. The support is prompt, and the small issues have been resolved in a timely manner.

GUALBERTO COUTURE

Jul 11, 2025  on Shopify

For Gualberto Couture, where every custom jewelry piece is handcrafted with real gemstones and artistic precision, having such reliable and responsive service was invaluable. Aylin's customer service team went above and beyond to ensure every detail was handled with care, professionalism, and genuine attention. Love the app! A must have!

Huggwaii

Jul 10, 2025  on Shopify

Very easy to use! It allows you to customize content based on different business scenarios and conditions with great flexibility. Whenever I had a question, the support team responded instantly, most issues were resolved within minutes. Highly recommended!

Elevate

Jul 08, 2025  on Shopify

Amazing customer support — shoutout to Judy & Dun! Thank you both for the quick help and great service!

Stitch & Pull

Jul 08, 2025  on Shopify

Been loving using Avis to add more variants to my products. It's been a lot more flexible and easier to use than all the alternatives I've tried (and believe me, I've tried a lot), in particular the swatches were what I was looking for, and with Avis they were nice and easy to set up and simple for a customer to use. I've also been impressed with how well it integrates with the proper Shopify options, as I can have conditional logic to make the Avis options update if needed. And if you get stuck on anything or need support, then the support team also seems really friendly and keen to help - shout out to Anne from Avis Team for being super quick and responsive on the online chat!

NTXPOWERSPORTS

Jul 08, 2025  on Shopify

This app is super easy to work with! The support team (Aylin) support me lot. willing to help quick with any questions or trouble shooting. Highly recommend.

Astral Chrysalis Designs

Jul 07, 2025  on Shopify

These guys are great! So here is what hapenned: I run a shopify store (astralchrysalis.com), and I needed to create products that had varients that went beyond the shopify limit of 100. We make a lot of custom items, and a large option quantity is required for me to make accurate listings. I vetted a few different apps that help you expand beyond just 100, and most of them stank because they had a paywall that forces you to subscribe in order to customize the look and feel of the option menus. My website is purple, and the free templates are white. I contacted 'Aylin, Vivian and the dev staff Henry' to get some help, and for free, as a first time sign up, they skinned my menus for me to match my site. They didn't charge me anything, and were very kind and helpful. I believe I will be upgrading to the subscription after a time, but for now this saved me a lot of time and energy. They are fast and responsive, and that's what I needed. A++

Treasure State K9

Jul 05, 2025  on Shopify

All the different product option apps seem almost the same, but after downloading and trying at least 6, this is the only one that had all the features I need. I have a very complex use case with lots of reuse of options between products and extensive conditional logic. All the other apps I tried did not meet my needs. Not only does this one meet all my needs, but I had a small issue on a Saturday afternoon, and through the chat, LULLA, my support agent, responded promptly and solved my issue even when it's the weekend and the middle of the night for her. Give her a raise immediately!!! For anyone else looking for these specific features, this app DOES have them. - adding multiple option sets to the same product (so you can stack them and only have to maintain one option set at a time) - Conditional logic based on the Shopify variants (not just the other option sets created within the app) - set option sets to products with Tags (at the $12 level) - very easy to manage Price add ons - BULK upload option when creating option sets

Lava Lab

Jul 05, 2025  on Shopify

Lulla was super helpful in helping me get this app working exactly how I needed it to. She took the confusion and stress out of trying to figure it out myself, with helpful instruction documents and even viewing it herself to make sure it was working properly!

Maxosports

Jul 05, 2025  on Shopify

SAM have a very good knowledge of the product . she help me alot to configure this options. i am really thankful for that. Thanks Maxosports

Tesleem Prayermat

Jul 05, 2025  on Shopify

The AvisPlus team was incredibly helpful! Lucy and developer Kiera were super friendly and professional. They quickly found a solution to my issue and provided amazing support. I’m really satisfied and can definitely recommend this app!

Precious Lifetime Memories

Jul 05, 2025  on Shopify

Had some issue with product option not reflecting on both customer order email and staff email. Having a basic plan on Shopify does not allow me to add Avis Team admin to access my page to do the css code for me. Emily, Lucy and our dev Kiera from Avis Team take their service to an extra mile to contact Shopify admin to allow collaboration admin access to my page. Within short time, got an email, my problem is fix!!!

Jelly Bean Wardrobe

Jul 02, 2025  on Shopify

Fantastic support from Lucy who not only explained my options to me but also provided a walk through video making it simple to understand to a non technical shop owner. Many thanks for your support Emma

Wrap It Right

Jul 02, 2025  on Shopify

This app made my life so much easier when it came to adding mobile brands and their variants. The dynamic settings are super handy, and the premade templates save a ton of time. Big shoutout to AYLIN & SAM from the support team, they were really friendly and helped me figure out how to use the templates step by step. Honestly, couldn't have done it without them!

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