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Customer reviews: Avis Product Options, Variants

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,349)

Overall rating
4.9

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

American Operator Gear

Aug 31, 2025  on Shopify

Lucy and Anne have been fantastic — super responsive, incredibly helpful, and always willing to go the extra mile. I highly recommend them for Shopify customization and top-notch customer support!

Event Mgr.

Aug 31, 2025  on Shopify

We are LOVING this app. We tried several different option apps and this has been the best by far. Easy to use and support has been great. Only one bit of feedback was that we moved from another option app to Avis. I found it very tricky to consolidate my old app export file with the Avis import file. It would have been amazing to get more assistance with this process, but acknowledge that the support may not be able to go through every businesses option import data as it would be huge and time consuming. Apart from that, as mentioned above, amazing app!

Little Hands Lab

Aug 29, 2025  on Shopify

Lucy, Anne and Vivian from the Avis Team were fantastic! Fast replies, clear communication and genuinely helpful the whole way through. Also thanks to the Dev Kiera for pinpointing fixes and using smart enhancements that actually stuck, smoothing out our customiser on both desktop and mobile. Couldn’t ask for better support: quick, friendly and effective.

Gem Stone King

Aug 27, 2025  on Shopify

We are very happy with this app. The app is very user friendly and it allows us to display our variations perfectly for our 70K sku catalog. Sam and rest of the support team are always there when you need and they are highly professional.

Event Mgr.

Aug 27, 2025  on Shopify

We moved from another option app to Avis. I found it very tricky to consolidate my old app export file with the Avis import file. It would have been amazing to get more assistance with this process. In saying that, Lucy did try to point me in the right direction, by looking at it step by step however, it was ultimately up to me to problem solve and fix the file. Apart from the initial import issues, the support has been very responsive. Lucy has always answered within a few minutes. Thank you!

Altas America

Aug 25, 2025  on Shopify

Sam was very helpful! He responded quickly to my questions and solved my technical issue right away. Excellent support.

La Ballerina

Aug 25, 2025  on Shopify

I am very satisfied with the service and the app! Everything works fast, conveniently, and without unnecessary complications. The interface is intuitive, and the features fully meet my needs. I especially appreciate the quick and helpful support that resolves any issues right away. Thanks to this service, my work has become easier and more efficient. I can definitely recommend it to everyone!

Velvet Naturals & Co.

Aug 24, 2025  on Shopify

Amazing app, easy to use and the customer service is great ( Judy worked my case) . Must have for your store options.

Independence Australia

Aug 20, 2025  on Shopify

The Avis Product Option app is incredibly intuitive and flexible, making product customization seamless. It’s a must-have for enhancing user experience and boosting conversion rates.

Altas Canada

Aug 19, 2025  on Shopify

The customer service staff and Dev are so helpful. They reply quickly and solve the problem asap. I feel glad to use this plug-in. It worths the price!

Potato and Sprout

Aug 19, 2025  on Shopify

LUCY from Avis Team was very helpful in allowing me to ad a price ad on for 3 products. Have found the app easy to use so far.

Stress Balls 360

Aug 18, 2025  on Shopify

The team has been absolutely outstanding. Their commitment and efficiency are remarkable — it feels as though they are available around the clock. Every time I’ve faced an issue, they’ve resolved it promptly and effectively. I truly appreciate their dedication and professionalism.

Preppystraps

Aug 15, 2025  on Shopify

Lucy from Avis team was very helpful and solved an issue I was having for a couple of days. Reach out to them if you need any help at all with the app, they respond very quickly and very well!

Meissa personalizados

Aug 15, 2025  on Shopify

La aplicación es buenísima y la atención al cliente también. Ofrece muchas opciones de personalización y no es difícil de utilizar. La recomiendo 100%.

Seintes

Aug 13, 2025  on Shopify

Cette app me semble très chouette à la longue, elle est facile d'utilisation et service client au top !

KNASK

Aug 12, 2025  on Shopify

Great app! Easy to set-up and link to material inventory, and the staff are quick and qualified with making exactly the adjustments I need for this app to work super in my store. Anne and Aylin are especially helpful!

Harrowed Chains

Aug 11, 2025  on Shopify

Andrea kindly sorted my problem very quickly, despite being part of a different plan, she didn't mind helping under certain circumstances, which i appreciate! Thank you!

Halfway to Crazy

Aug 08, 2025  on Shopify

Claire was extremely helpful and kind. She made the whole experience easy and pleasant, and I truly appreciate her excellent service.

Megan’s Anchored Aromas

Aug 08, 2025  on Shopify

Avis helps my customers be able to choose what scent they want for their items and makes it easier for them to customize what they want! Thank you Avis!

SB Wine

Aug 04, 2025  on Shopify

easy to use, Anne and Aylin helpme out on configuration and activation. App also intrgrate with latest theme

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