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Customer reviews: Avis Product Options, Variants

AvisPlus Product Options is a Shopify app designed to enhance product customization for online stores. This review covers its features, pricing, and real merchant experiences to help you decide if it fits your eCommerce needs.

Reviews (1,373)

Overall rating
5

What Merchants Think

Merchants have generally had a positive experience with the "Avis Product Options, Variants" app, praising its customization capabilities and the outstanding customer support team. Most users have found it effective for enhancing their product options and overcoming limitations they faced with previous solutions. The support team, including members like Lucy, Emily, and Aylin, frequently receives accolades for their responsiveness and helpfulness, which adds to the app's appeal.

Key Strengths

  • Exceptional customer support: The support team is frequently praised for being responsive, knowledgeable, and going above and beyond to assist merchants.
  • High level of customizability: Merchants appreciate the app’s ability to offer comprehensive customization options for product variants.
  • User-friendly interface: The app is noted for its ease of use and intuitive setup process.
  • Effective integration with Shopify: The app seamlessly integrates with Shopify, allowing merchants to enhance product variations without compatibility issues.
  • Affordability: Many users have highlighted the cost-effectiveness of the app compared to its competitors.

Common Concerns

  • Initial learning curve: Some users mentioned encountering challenges during the initial setup or when first navigating the app.
  • Occasional functionality issues: A few reviews noted minor bugs or functionality issues, which were usually resolved quickly by the support team.

Final Thoughts

The "Avis Product Options, Variants" app is highly regarded by merchants for its robust functionality and superior support, making it a strong contender for anyone looking to enhance their Shopify store’s product options. Despite a few minor drawbacks, the app's overall value and exceptional customer service make it a worthwhile addition for merchants in need of flexible and professional product customization solutions.

Divine Feminine Force

Sep 21, 2025  on Shopify

Great support from Lucy. She offered a workaround to manage stock by using the bundle/ add-charge feature, which links a real product in the store to the option. So far I'm very happy with the app!

sports-343

Sep 17, 2025  on Shopify

Happy user of Avis Product Options for a few years. Support is always helpful and shout out to AYLIN from Avis Team for her guidance.

BYMconfort

Sep 16, 2025  on Shopify

Quisiera dejar un comentario sobre esta aplicación: para mí es la adecuada y, sobre todo, el soporte es inmediato.

Spida Custom Apparel

Sep 15, 2025  on Shopify

We started using this after using 2 other apps. Although the other apps were good and did what we wanted, with Avis Product Options I have been able to do everything both those apps did and more. We love the Live Preview option; it can be a bit fiddly and time consuming when first starting out with it and getting to know the ins and outs, but it is well worth it in the end. I did require tech support as the app was clashing with another, but after a 5 min chat with Judy and 30 mins later, Henry had it was all sorted out. So far, I can't fault this app or the support.

Eyedentity Opticians

Sep 12, 2025  on Shopify

Good app to use, esp support team is very helpful, making sure your objective of installing app is fulfilled.

Made by Alicia Marie

Sep 12, 2025  on Shopify

Claire was very helpful and knowledgeable. She helped me with my question very quickly and understood exactly what I was asking for.

sawenchi

Sep 09, 2025  on Shopify

Aylin customer service was best and the solution & clarification she had given was best, the app itself has an amazing features

Eyelation

Sep 04, 2025  on Shopify

Sam and the AvisProduct support team are great. I love that this app provides real-time support from humans and not bots. They are always there to assist with any challenges I've had while building my ecommerce site. It's a pleasure doing business with AvisProduct Options. They are a great app option solution!

Freedive Collective

Sep 04, 2025  on Shopify

I had a wonderful experience with Lucy and Kiera from the Avis Team! They were super helpful, fast to respond, and made using the Shopify app so much easier.

Larhbek

Sep 03, 2025  on Shopify

Awesome customer service, Anne from Avis team was brilliant. App works flawlessly. Cannot recommend enough.

American Operator Gear

Aug 31, 2025  on Shopify

Lucy and Anne have been fantastic — super responsive, incredibly helpful, and always willing to go the extra mile. I highly recommend them for Shopify customization and top-notch customer support!

Event Mgr.

Aug 31, 2025  on Shopify

We are LOVING this app. We tried several different option apps and this has been the best by far. Easy to use and support has been great. Only one bit of feedback was that we moved from another option app to Avis. I found it very tricky to consolidate my old app export file with the Avis import file. It would have been amazing to get more assistance with this process, but acknowledge that the support may not be able to go through every businesses option import data as it would be huge and time consuming. Apart from that, as mentioned above, amazing app!

Little Hands Lab

Aug 29, 2025  on Shopify

Lucy, Anne and Vivian from the Avis Team were fantastic! Fast replies, clear communication and genuinely helpful the whole way through. Also thanks to the Dev Kiera for pinpointing fixes and using smart enhancements that actually stuck, smoothing out our customiser on both desktop and mobile. Couldn’t ask for better support: quick, friendly and effective.

Gem Stone King

Aug 27, 2025  on Shopify

We are very happy with this app. The app is very user friendly and it allows us to display our variations perfectly for our 70K sku catalog. Sam and rest of the support team are always there when you need and they are highly professional.

Event Mgr.

Aug 27, 2025  on Shopify

We moved from another option app to Avis. I found it very tricky to consolidate my old app export file with the Avis import file. It would have been amazing to get more assistance with this process. In saying that, Lucy did try to point me in the right direction, by looking at it step by step however, it was ultimately up to me to problem solve and fix the file. Apart from the initial import issues, the support has been very responsive. Lucy has always answered within a few minutes. Thank you!

Altas America

Aug 25, 2025  on Shopify

Sam was very helpful! He responded quickly to my questions and solved my technical issue right away. Excellent support.

La Ballerina

Aug 25, 2025  on Shopify

I am very satisfied with the service and the app! Everything works fast, conveniently, and without unnecessary complications. The interface is intuitive, and the features fully meet my needs. I especially appreciate the quick and helpful support that resolves any issues right away. Thanks to this service, my work has become easier and more efficient. I can definitely recommend it to everyone!

Velvet Naturals & Co.

Aug 24, 2025  on Shopify

Amazing app, easy to use and the customer service is great ( Judy worked my case) . Must have for your store options.

Independence Australia

Aug 20, 2025  on Shopify

The Avis Product Option app is incredibly intuitive and flexible, making product customization seamless. It’s a must-have for enhancing user experience and boosting conversion rates.

Altas Canada

Aug 19, 2025  on Shopify

The customer service staff and Dev are so helpful. They reply quickly and solve the problem asap. I feel glad to use this plug-in. It worths the price!

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