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Customer reviews: Avada GDPR Cookie Consent

Develop by Avada

Reviews (1,482)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Avada GDPR Cookie Consent" app. They consistently praise its user-friendly interface and efficient functionality. A standout feature is undoubtedly the exceptional customer support, which users frequently highlight as responsive, knowledgeable, and patient. Many find the app to be a reliable solution that greatly simplifies GDPR compliance.

Key Strengths

  • Outstanding customer support team, highly responsive and helpful.
  • User-friendly interface and straightforward installation process.
  • Easy integration and customization for a seamless setup.
  • Comprehensive compliance with GDPR requirements.
  • The app offers a free version that meets basic needs effectively.

Common Concerns

  • Some features like Google Consent Mode V2 require a paid plan.
  • A few merchants encountered initial setup challenges, though these were quickly resolved by support.
  • Occasional technical glitches, primarily addressed promptly by the team.

Final Thoughts

Merchants generally regard "Avada GDPR Cookie Consent" as an invaluable tool for managing cookie consent and GDPR compliance. Its easy setup and the exceptionally supportive customer service team are the primary drivers of its positive reputation. While certain premium features require payment, the majority of users find the free version comprehensive enough for their needs, making it a top recommendation among GDPR solutions.

happzone

Feb 13, 2025  on Shopify

Avada's application is the best. It's professional, easy to configure, and intuitive. You can customize it to match your brand. If you're concerned about regulations on your customers' data privacy policies, you definitely need this app. I highly recommend it. It's super complete. The customer service team is excellent. Ricky was very kind and professional, and he dealt with my request quickly.

Vision Beam

Feb 12, 2025  on Shopify

Tiana was incredibly helpful and responsive. She quickly resolved my issue and provided excellent support throughout the process. Highly recommend the app and her assistance!

TYPE S Touring Items

Feb 11, 2025  on Shopify

Thank you, Rick, Mia, and Melody, for your patience and quick responses, which allowed me to smoothly integrate various services.

Cagono

Feb 09, 2025  on Shopify

Super praktische App für den Shop. Alle Einstellung sind leicht und verständlich für Jedermann. Der Support arbeitet sehr schnell und zuverlässig.

ptu products

Feb 05, 2025  on Shopify

The settings are very easy and the service is very good. Lydia helped checking my settings very quick and profissional.

NextGenBulgaria

Feb 04, 2025  on Shopify

Christian really amazed me with his fast work. Thank you very much for your attitude, it really helped me a lot.

minelli.fr

Feb 02, 2025  on Shopify

L'application répond à nos attentes. Et Kévin du service client est très réactif lorsque l'on a besoin d'aide. Je la recommande !

Downtown Plant Club

Jan 29, 2025  on Shopify

Very straightforward app and user friendly. If you are in doubt about something, their very kind and helpful support team is there to help. Lydia helped me out very well.

Borges & Scott

Jan 28, 2025  on Shopify

Very good app and the support is exceptional. I ran into a problem and contacted support. Tiana was very helpful and guided me through the steps we needed to take to be compliant and helped implement it. Would highly recommend. Thanks Avada and Tiana!

Kwintner

Jan 28, 2025  on Shopify

Ricky was super helpful. He helped me set up quickly Google's consent mode and was very communicative. Excellent customer support.

Vino Fandango

Jan 27, 2025  on Shopify

I needed some help with integrating GCM V2. I used the chat support to which Kevin & Doris were very helpful and done all that needed fixed. Highly recommend this app!

somefancyjewelry.com

Jan 23, 2025  on Shopify

Judy and Toby in Avada customer service have been a great help in setting up the Avada Cookie Consent banner. I had some issues on my site and they were very patient with me and we did figure it out. Great job.

ToTintor

Jan 22, 2025  on Shopify

This was my first time installing and using Avada GDPR Cookie Consent on Shopify for my shop, and I must say the experience was excellent. The support team, especially Tiana, was very polite and helpful, answering all my questions promptly and without delay. Thank you, Tiana, for all your feedback and assistance! Avada Cookie Consent is a great option for small businesses. The dashboard is user-friendly and provides the metrics I need for comparisons, which is a big plus. Overall, the installation and implementation were easy and practical. Combined with the outstanding support team, I’d give this app 5 stars!

James Dominic Music

Jan 21, 2025  on Shopify

I was chatting with Tiana this morning and me knowing very little about consent forms or anthing like that, She walked me through the whole thing and got me set up in less than 10 mins. Much appreciated. Thanks Tiana.

KA Metals

Jan 20, 2025  on Shopify

Great support and very customer-friendly to use. I had the pleasure of being assisted by Penelope, who was not only very friendly but also provided quick and efficient help. The app is easy to use and has been a great addition to my store. Highly recommend

Blau | A naked body brand

Jan 17, 2025  on Shopify

Their support is super! Christian was understanding and supportive, it also involved their technical team to do a customization for our cookie acceptance banner.

Habitat Bois Lumière

Jan 09, 2025  on Shopify

It's a complete app , got help from ricky to check everything is working as intented , very good support !

Stitchingcover

Jan 08, 2025  on Shopify

Perfect app, Ricky helped me a lot on the cookie consent, I don't know anything about the web tech but they fix everything! Hight recommended!

freiya.de

Jan 06, 2025  on Shopify

Ich bin absolut begeistert vom Service, den ich von Tiana und Doris erhalten habe! Ich hatte ein dringendes Problem mit dem Cookie-Banner, das unsere Website beeinträchtigte. Innerhalb von nur 10 Minuten nach meiner Anfrage war das Problem komplett behoben – eine unglaubliche Leistung! Tiana und Doris haben nicht nur ihre technische Kompetenz unter Beweis gestellt, sondern auch ihre schnelle Reaktionszeit und ihr Engagement für Kundenzufriedenheit. Beide haben freundlich, professionell und lösungsorientiert gehandelt, was mir viel Zeit und Ärger erspart hat. Vielen Dank für diesen außergewöhnlichen Support! Ich kann Tiana und Doris nur wärmstens empfehlen und bin beeindruckt von der Effizienz und Qualität ihrer Arbeit. Weiter so!

Mari Jane

Jan 05, 2025  on Shopify

Um alle rechtlichen Bedingung als Shop zu erfüllen haben wir uns für Avada entschieden. Und ich bin schwer begeistert. Es funktionierte ohne große Umstände und der Support hatte auf alle Rückfragen binnen wenigen Minuten helfen können. Lydia and Anivia sind spitze - echte Profis und beste Kommunikation, die ich je von einem Supportteam erfahren habe. Danke

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