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Customer reviews: Avada GDPR Cookies Consent

Develop by Avada

Reviews (893)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Avada GDPR Cookie Consent" app. They consistently praise its user-friendly interface and efficient functionality. A standout feature is undoubtedly the exceptional customer support, which users frequently highlight as responsive, knowledgeable, and patient. Many find the app to be a reliable solution that greatly simplifies GDPR compliance.

Key Strengths

  • Outstanding customer support team, highly responsive and helpful.
  • User-friendly interface and straightforward installation process.
  • Easy integration and customization for a seamless setup.
  • Comprehensive compliance with GDPR requirements.
  • The app offers a free version that meets basic needs effectively.

Common Concerns

  • Some features like Google Consent Mode V2 require a paid plan.
  • A few merchants encountered initial setup challenges, though these were quickly resolved by support.
  • Occasional technical glitches, primarily addressed promptly by the team.

Final Thoughts

Merchants generally regard "Avada GDPR Cookie Consent" as an invaluable tool for managing cookie consent and GDPR compliance. Its easy setup and the exceptionally supportive customer service team are the primary drivers of its positive reputation. While certain premium features require payment, the majority of users find the free version comprehensive enough for their needs, making it a top recommendation among GDPR solutions.

Old Postcards

Dec 16, 2024  on Shopify

Only just started with it but it looks good. Ricky on support is excellent, prompt and helpful. Many thanks.

Betterposter

Dec 14, 2024  on Shopify

Gute App um das Cookie-Thema schnell und einfach abzuhaken. Im Kundensupport konnte mir Christian super bei der Einrichtung und Überprüfung aller Funktionen helfen.

Erverte Paris

Dec 12, 2024  on Shopify

We had an amazing experience with Avada! The installation process was seamless, thanks to Tatiana, who guided us every step of the way. She was incredibly knowledgeable, patient, and always quick to respond to our questions. Her professionalism and expertise made the whole process smooth and stress-free. Highly recommend Avada, and a special thanks to Tatiana for her exceptional support!

Hebe Ceramics

Dec 09, 2024  on Shopify

Tiana was wonderful in helping me through the issues I was having with setting up the banner and making sure everything was correct. She walked me through the steps needed and made sure I understood what was happening. I would highly suggest their customer service alone, the app itself is wonderful but the customer service is a step above.

Lanaioli Cashmere

Dec 09, 2024  on Shopify

Il servizio di assistenza è molto efficiente, Ricky mi ha risolto subito il problema. I servizi dell'app li utilizzo da poco e sembrano funzionare bene, per quello che serve al mio negozio

TraumaPet France

Dec 08, 2024  on Shopify

Je tiens à remercier Penelope pour son aide précieuse. Le support est toujours réactif et l'application est très facile à prendre en main. Un service au top !

My Future Selfie

Dec 05, 2024  on Shopify

Although I haven't had the app for long, the customer service I have received in just the first 30 minutes of downloading has been phenomenal. It can be really hard to find genuinely helpful, good quality and confident 1-1 help in the e-commerce business, and Ricky from Avada has given me so much confidence in my cookie banner. He is so attentive to your individual needs and reassures you with anything you may be unsure of. I couldn't recommend it more!

MIRVAY

Dec 05, 2024  on Shopify

The service is unbeatably good and the staff (especially Judy and Toby) are extremely friendly and sympathetic!

Lot21 Boutique

Dec 04, 2024  on Shopify

We downloaded this app yesterday and needed a couple things tweaked. Kevin and William were on it within 15 minutes and I am more than impressed. Highly recommend!

alpen-werk

Dec 03, 2024  on Shopify

Einfach Spitze ! Super Support, mit direkter Anpassung meiner Wünsche. Danke an Kevin und Raymond! Selten so etwas erlebt! Absolut empfehlenswert.

La Bonne @ffaire

Nov 30, 2024  on Shopify

I just installed Avada RGPD/GDPR Cookie Consent with great ease, it is so easy to use that I was able to do the configuration myself. The support service, especially Mia, assisted me with effective compliance and my store. Everything went wonderfully and I am happy not only for that, but also for Mia's welcome, friendliness and courtesy. Well done team!

angelsmile

Nov 30, 2024  on Shopify

just setup Avada with the help of Ricky! The service experience was really good - I feel now ready to be compliant with the laws. The setup itself was super convenient with the provided check list and I think this banner is more of an eye candy than others. Thanks again!

MonroeTrendzz

Nov 30, 2024  on Shopify

Mia provided exceptional support in resolving issues I encountered within the Integration section of the Cookie Consent App. Mia's clear explanations and patience made the troubleshooting process smooth and stress-free.

Fellverliebt

Nov 24, 2024  on Shopify

A great app Great support. Fast response time, friendly, competent and also responded to individual requests. These were even implemented directly. Really great Many thanks

Vino Fontana

Nov 23, 2024  on Shopify

Support helps quickly and well, answers all questions quickly. Unfortunately, it is necessary to go to the “Pro” plan as a minimum, otherwise you will not be compliant. I think that's a pity, you don't need all the features that are not mandatory, but there are two that are hidden in the Pro plan.

MECO7

Nov 22, 2024  on Shopify

We needed help with the final integration & set up and Lydia did a great job answering our questions and testing it for us.

Bask & Fetch

Nov 21, 2024  on Shopify

I purchased the Pro version as I needed this for GDPR reasons. After going through the set-up wizard, I was amazed at how easy and accessible it all was, it felt as easy as ticking check boxes to start. I was a bit confused on the GCMv2 setup, however Tiana was able to check my store and check that I had setup all of the backend configuration properly in my code. She also took screenshots from her test showing screenshot in denied state before accepting cookies, and the second screenshot displaying accepted state after accepting cookies. Tiana was great help! Thank you again <3

SimpleBudgetExcel

Nov 21, 2024  on Shopify

The Avada EU GDPR app is amazing! The support team is top-notch—super friendly and quick to solve any issues via chat. Highly recommend for anyone needing reliable and efficient assistance!

Quosy

Nov 21, 2024  on Shopify

Penelope and technician Andrew helped me very quickly an nicely! she even tried to help me with something else! i really appreciate it, small things makes big differences!

HeyPatch

Nov 20, 2024  on Shopify

I had a little difficulty setting it up, but support was able to help me straight away! Many thanks to Tiana for this great support!

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