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Customer reviews: Avada GDPR Cookies Consent

Develop by Avada

Reviews (893)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Avada GDPR Cookie Consent" app. They consistently praise its user-friendly interface and efficient functionality. A standout feature is undoubtedly the exceptional customer support, which users frequently highlight as responsive, knowledgeable, and patient. Many find the app to be a reliable solution that greatly simplifies GDPR compliance.

Key Strengths

  • Outstanding customer support team, highly responsive and helpful.
  • User-friendly interface and straightforward installation process.
  • Easy integration and customization for a seamless setup.
  • Comprehensive compliance with GDPR requirements.
  • The app offers a free version that meets basic needs effectively.

Common Concerns

  • Some features like Google Consent Mode V2 require a paid plan.
  • A few merchants encountered initial setup challenges, though these were quickly resolved by support.
  • Occasional technical glitches, primarily addressed promptly by the team.

Final Thoughts

Merchants generally regard "Avada GDPR Cookie Consent" as an invaluable tool for managing cookie consent and GDPR compliance. Its easy setup and the exceptionally supportive customer service team are the primary drivers of its positive reputation. While certain premium features require payment, the majority of users find the free version comprehensive enough for their needs, making it a top recommendation among GDPR solutions.

Krakra24.pl

Jun 06, 2025  on Shopify

Great app quality and super helpful support — I highly recommend it 100%! Kevin and Raymond are the best — incredibly supportive and professional. Thank you!

Old Guys Rule

Jun 04, 2025  on Shopify

Super Easy to install and we are now fully compliant with latest regulations. We did hit a small stumbling block, reached out to the customer services team, Kevin came back immediately and took us through the requirements with clear and concise information. Highly Recommenced.

WoodArtSupply

May 30, 2025  on Shopify

Always amazing service, Brian helped every step of the way. Cookies are getting more and more complicated daily and this app really brings it all together. Thank you guys!

LUXSPHERA

May 27, 2025  on Shopify

AMAZING SUPPORT. special thanks to Kevin for his tremendous support. i faced some difficulties with USA compliance and he came to the rescue. i highly recomment Avada for cookie consent.

Vitamen Store

May 21, 2025  on Shopify

Seems like a good app, but I wasn't able to get through the onboarding process. The customer support could be a lot better. They are really the ones who made me uninstall this app. They take really long to respond and I just don't really feel like they care to help; they just send links and when I ask for more details or what exactly to do it takes ages. I just got fed up and noticed that they offer fewer services for the price, so I decided to switch.

Zillura

May 18, 2025  on Shopify

Tiana provided prompt, knowledgeable assistance, addressing my questions clearly and efficiently. Their guidance was concise yet thorough, making the whole experience smooth and productive.

MenteFit

May 14, 2025  on Shopify

Great support and efficient app! The app is easy to set up and works perfectly. A big thank you to Kevin and Carter for his outstanding support — responsive, professional, and truly attentive. His help was invaluable in finalizing the setup. I highly recommend it!

Contact Sports

May 07, 2025  on Shopify

It's not always easy dealing with coding, consent questions, or troubleshooting... but it is definitely a bit easier when Ricky and Maison are helping you out. Quick and professional help from these two.

Nessiha

May 01, 2025  on Shopify

I encountered a small technical issue, but thanks to Penelope’s patience and incredible kindness, everything was quickly resolved. The customer service is responsive and attentive, which is truly reassuring. I highly recommend this app — it’s outstanding in every way and delivers instant support!

Sampar Paris

Apr 30, 2025  on Shopify

Tout semble fonctionner correctement, bonne personnalisation de la bannière, intégration rapide, et l'équipe support réagit au quart de tour avec efficacité. A recommander !

Dive 1st Aid

Apr 28, 2025  on Shopify

1.) tech support is great even at the free tier, my chat guy Brian took me right through the steps and made sure that I was in the right places and in compliance . 2.) App is pretty easy to set up adn even easier considering they automaticly put you in touch with tech support at the beginning to make sure you do it right ! In all very satisfied so far, now we get to see how it works

twinklepet

Apr 20, 2025  on Shopify

It's very convenient and fast, even if there is a problem, online customer service quickly help to solve the problem, Judy's service is very good!

BlackoutDesigns

Apr 17, 2025  on Shopify

Awesome customer service, they helped me to set up everything in no time, now my shop is 100% compliant for all regions :)) It might be pricey, but it’s definitely worth it for the convenience and peace of mind.

randomeshop

Apr 08, 2025  on Shopify

Una aplicación muy útil y intuitiva de gestionar. El servicio al cliente es excelente, me atendió Nim con un servicio eficaz, rápido y amable. Muy recomendable.

Stocktraderstore

Apr 05, 2025  on Shopify

Great customer service ! Quick and fast replies , Ricky from support helped to set up the integration fast and smooth .

Sweet home fitting

Apr 03, 2025  on Shopify

I recently reached out to Avada's support and was really impressed! The team was quick, professional and helpful. They provided clear guidance and assisted me.

Unique Camping + Marine

Apr 01, 2025  on Shopify

As far as compliance goes, there isn't an app better, we had to customize the widget a bit to fit our needs but it functions great. Customer support was kind and helpful, Judy was great. We had to go back and forth with them a bit and try a different app for a little. But ultimately went with Avada, they really fought for our business.

Trandafir-Criogenat.ro

Mar 31, 2025  on Shopify

Great app! Easy to use and customer support was blazingly fast! They helped me with everything, are very nice, helpful and work quickly. I recommend them to everyone who love these kindly guidance, use them if you can. 5*****

Tempflow

Mar 29, 2025  on Shopify

Support has been super helpful and even added a custom feature for me when requested. App works great and does what it says on the tin.

The Zouk Shop

Mar 24, 2025  on Shopify

Super simple app to set up and a Tiana was very helpful in confirming that everything was working as it should be.

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