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Customer reviews: Avada GDPR Cookies Consent

Develop by Avada

Reviews (893)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Avada GDPR Cookie Consent" app. They consistently praise its user-friendly interface and efficient functionality. A standout feature is undoubtedly the exceptional customer support, which users frequently highlight as responsive, knowledgeable, and patient. Many find the app to be a reliable solution that greatly simplifies GDPR compliance.

Key Strengths

  • Outstanding customer support team, highly responsive and helpful.
  • User-friendly interface and straightforward installation process.
  • Easy integration and customization for a seamless setup.
  • Comprehensive compliance with GDPR requirements.
  • The app offers a free version that meets basic needs effectively.

Common Concerns

  • Some features like Google Consent Mode V2 require a paid plan.
  • A few merchants encountered initial setup challenges, though these were quickly resolved by support.
  • Occasional technical glitches, primarily addressed promptly by the team.

Final Thoughts

Merchants generally regard "Avada GDPR Cookie Consent" as an invaluable tool for managing cookie consent and GDPR compliance. Its easy setup and the exceptionally supportive customer service team are the primary drivers of its positive reputation. While certain premium features require payment, the majority of users find the free version comprehensive enough for their needs, making it a top recommendation among GDPR solutions.

Downtown Plant Club

Jan 29, 2025  on Shopify

Very straightforward app and user friendly. If you are in doubt about something, their very kind and helpful support team is there to help. Lydia helped me out very well.

Borges & Scott

Jan 28, 2025  on Shopify

Very good app and the support is exceptional. I ran into a problem and contacted support. Tiana was very helpful and guided me through the steps we needed to take to be compliant and helped implement it. Would highly recommend. Thanks Avada and Tiana!

Kwintner

Jan 28, 2025  on Shopify

Ricky was super helpful. He helped me set up quickly Google's consent mode and was very communicative. Excellent customer support.

Vino Fandango

Jan 27, 2025  on Shopify

I needed some help with integrating GCM V2. I used the chat support to which Kevin & Doris were very helpful and done all that needed fixed. Highly recommend this app!

somefancyjewelry.com

Jan 23, 2025  on Shopify

Judy and Toby in Avada customer service have been a great help in setting up the Avada Cookie Consent banner. I had some issues on my site and they were very patient with me and we did figure it out. Great job.

ToTintor

Jan 22, 2025  on Shopify

This was my first time installing and using Avada GDPR Cookie Consent on Shopify for my shop, and I must say the experience was excellent. The support team, especially Tiana, was very polite and helpful, answering all my questions promptly and without delay. Thank you, Tiana, for all your feedback and assistance! Avada Cookie Consent is a great option for small businesses. The dashboard is user-friendly and provides the metrics I need for comparisons, which is a big plus. Overall, the installation and implementation were easy and practical. Combined with the outstanding support team, I’d give this app 5 stars!

James Dominic Music

Jan 21, 2025  on Shopify

I was chatting with Tiana this morning and me knowing very little about consent forms or anthing like that, She walked me through the whole thing and got me set up in less than 10 mins. Much appreciated. Thanks Tiana.

KA Metals

Jan 20, 2025  on Shopify

Great support and very customer-friendly to use. I had the pleasure of being assisted by Penelope, who was not only very friendly but also provided quick and efficient help. The app is easy to use and has been a great addition to my store. Highly recommend

Blau | A naked body brand

Jan 17, 2025  on Shopify

Their support is super! Christian was understanding and supportive, it also involved their technical team to do a customization for our cookie acceptance banner.

Habitat Bois Lumière

Jan 09, 2025  on Shopify

It's a complete app , got help from ricky to check everything is working as intented , very good support !

Stitchingcover

Jan 08, 2025  on Shopify

Perfect app, Ricky helped me a lot on the cookie consent, I don't know anything about the web tech but they fix everything! Hight recommended!

freiya.de

Jan 06, 2025  on Shopify

Ich bin absolut begeistert vom Service, den ich von Tiana und Doris erhalten habe! Ich hatte ein dringendes Problem mit dem Cookie-Banner, das unsere Website beeinträchtigte. Innerhalb von nur 10 Minuten nach meiner Anfrage war das Problem komplett behoben – eine unglaubliche Leistung! Tiana und Doris haben nicht nur ihre technische Kompetenz unter Beweis gestellt, sondern auch ihre schnelle Reaktionszeit und ihr Engagement für Kundenzufriedenheit. Beide haben freundlich, professionell und lösungsorientiert gehandelt, was mir viel Zeit und Ärger erspart hat. Vielen Dank für diesen außergewöhnlichen Support! Ich kann Tiana und Doris nur wärmstens empfehlen und bin beeindruckt von der Effizienz und Qualität ihrer Arbeit. Weiter so!

Mari Jane

Jan 05, 2025  on Shopify

Um alle rechtlichen Bedingung als Shop zu erfüllen haben wir uns für Avada entschieden. Und ich bin schwer begeistert. Es funktionierte ohne große Umstände und der Support hatte auf alle Rückfragen binnen wenigen Minuten helfen können. Lydia and Anivia sind spitze - echte Profis und beste Kommunikation, die ich je von einem Supportteam erfahren habe. Danke

NOTOX

Jan 03, 2025  on Shopify

On vient tout juste de la télécharger et l'application a été facile à installer. L'assistance (Pénélope) a été réactive et efficace.

Arisno

Jan 02, 2025  on Shopify

I was curious about how this app had maintained an average rating of 5 stars with so many users, and now I understand why. The app itself is fantastic, but what truly sets it apart is the exceptional customer service. Having dealt with numerous technical support teams, I can confidently say that this one stands out for its promptness, quality of service, and the friendliness of its agents. A special thanks to Pamela and her colleague Toby for their outstanding work! I will definitely recommend this app to others. Thank you!

FREESKY eBike EU

Jan 01, 2025  on Shopify

I had a little difficulty setting it up, but support was able to help me straight away! Many thanks to Lydia for this great support!

Magnobau

Dec 26, 2024  on Shopify

Tiana was helping with an issue and she was really nice and fast.I can just reccomend her.Thank you so much for the help!☺️

Qustik

Dec 19, 2024  on Shopify

Vielen Dank für euren schnellen und sehr freundlichen Support! Danke an Pamela und den Techniker Toby. Euch allen erholsame und schöne Weihnachtstage.

Alexandria Professsional Deutschland

Dec 18, 2024  on Shopify

Kann meines erachtens als Cookie Banner in Deutschland eingesetzt werden. Es ist möglich ein Link jeweils zum Impressum und zur Datenschutzerklärung anzugeben und alle Cookies sind jeweils mit Informationen aufgelistet. Der Support ist super schnell und hilfsbereit.

The Stirling Candle Company

Dec 17, 2024  on Shopify

Support for my issue was excellent! They are also very consious about our stores privacy and only request access to the areas needed. Top service!!

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