Avada GDPR Cookie Consent logo

Customer reviews: Avada GDPR Cookie Consent

Develop by Avada

Reviews (1,457)

Overall rating
5

What Merchants Think

Overall, merchants are highly satisfied with the "Avada GDPR Cookie Consent" app. They consistently praise its user-friendly interface and efficient functionality. A standout feature is undoubtedly the exceptional customer support, which users frequently highlight as responsive, knowledgeable, and patient. Many find the app to be a reliable solution that greatly simplifies GDPR compliance.

Key Strengths

  • Outstanding customer support team, highly responsive and helpful.
  • User-friendly interface and straightforward installation process.
  • Easy integration and customization for a seamless setup.
  • Comprehensive compliance with GDPR requirements.
  • The app offers a free version that meets basic needs effectively.

Common Concerns

  • Some features like Google Consent Mode V2 require a paid plan.
  • A few merchants encountered initial setup challenges, though these were quickly resolved by support.
  • Occasional technical glitches, primarily addressed promptly by the team.

Final Thoughts

Merchants generally regard "Avada GDPR Cookie Consent" as an invaluable tool for managing cookie consent and GDPR compliance. Its easy setup and the exceptionally supportive customer service team are the primary drivers of its positive reputation. While certain premium features require payment, the majority of users find the free version comprehensive enough for their needs, making it a top recommendation among GDPR solutions.

angelsmile

Nov 30, 2024  on Shopify

just setup Avada with the help of Ricky! The service experience was really good - I feel now ready to be compliant with the laws. The setup itself was super convenient with the provided check list and I think this banner is more of an eye candy than others. Thanks again!

MonroeTrendzz

Nov 30, 2024  on Shopify

Mia provided exceptional support in resolving issues I encountered within the Integration section of the Cookie Consent App. Mia's clear explanations and patience made the troubleshooting process smooth and stress-free.

Fellverliebt

Nov 24, 2024  on Shopify

A great app Great support. Fast response time, friendly, competent and also responded to individual requests. These were even implemented directly. Really great Many thanks

Vino Fontana

Nov 23, 2024  on Shopify

Support helps quickly and well, answers all questions quickly. Unfortunately, it is necessary to go to the “Pro” plan as a minimum, otherwise you will not be compliant. I think that's a pity, you don't need all the features that are not mandatory, but there are two that are hidden in the Pro plan.

MECO7

Nov 22, 2024  on Shopify

We needed help with the final integration & set up and Lydia did a great job answering our questions and testing it for us.

Bask & Fetch

Nov 21, 2024  on Shopify

I purchased the Pro version as I needed this for GDPR reasons. After going through the set-up wizard, I was amazed at how easy and accessible it all was, it felt as easy as ticking check boxes to start. I was a bit confused on the GCMv2 setup, however Tiana was able to check my store and check that I had setup all of the backend configuration properly in my code. She also took screenshots from her test showing screenshot in denied state before accepting cookies, and the second screenshot displaying accepted state after accepting cookies. Tiana was great help! Thank you again <3

SimpleBudgetExcel

Nov 21, 2024  on Shopify

The Avada EU GDPR app is amazing! The support team is top-notch—super friendly and quick to solve any issues via chat. Highly recommend for anyone needing reliable and efficient assistance!

Quosy

Nov 21, 2024  on Shopify

Penelope and technician Andrew helped me very quickly an nicely! she even tried to help me with something else! i really appreciate it, small things makes big differences!

HeyPatch

Nov 20, 2024  on Shopify

I had a little difficulty setting it up, but support was able to help me straight away! Many thanks to Tiana for this great support!

Maison Cocon

Nov 19, 2024  on Shopify

LE service en ligne est très efficace et professionnel, ils m'ont paramétrer à distance certains éléments RGPD que je ne savais pas réaliser. Merci.

Desaigne

Nov 19, 2024  on Shopify

The support team is incredible! I was connected with Penelope within seconds, and she helped me configure the app flawlessly. The atmosphere was super friendly, and the issue was resolved in no time. Highly recommend this app.

PositiVibz

Nov 19, 2024  on Shopify

Lydia a verifié la conformité de la mise en place de l'application. Elle a été très professionelle et agréable. Le fait de pouvoir faire vérifier l'application est un vrai plus surtout pour des personne qui débute. Merci beaucoup

Hampys

Nov 18, 2024  on Shopify

I've tried so many Cookie Consent apps and Avada is the best. Mainly because the customer service is amazing and fast. I've been working with Nim, and she's amazing. Highly recommend if you want a cookie consent banner that is fully customizable to fit the aesthetic of your site.

Amiogi

Nov 18, 2024  on Shopify

Thank you to Tiana and Tony for their assistance; I was able to resolve my minor issues with the cookie bar and even customize it with them very quickly. Thank you so much!

Gravyr Store

Nov 16, 2024  on Shopify

I don't know where to start I use all of Avada's services This particular app I got a lot of help from Tiana who really took her time and helped me I highly recommend it, if you are like me and want to do everything quickly and easily and plus you get knowledgeable staff who are helpful all the time. Thanks again Tiana for all your help

Chester Boutique

Nov 04, 2024  on Shopify

We've been using this app for a while now, it's easy to set up and edit to fit in with your store. Support is excellent, I've been on support chat with Lydia a few times now, any problems I've had have been solved there and then, very quickly and efficiently! Thank you.

One Home

Nov 03, 2024  on Shopify

Thank you for the good customer service Lydia. We are very satisfied with the Avada app. We can highly recommend it

Sleepy Strollers

Oct 24, 2024  on Shopify

Highly recommend the app! easy to figure out how and where to get everything done, Lydia was a great help from customer service making the task a breeze

Samrtstock

Oct 23, 2024  on Shopify

I had the pleasure of working with Lidya from the Avada team, and I must say she exceeded all my expectations! She was incredibly helpful throughout the entire process, making everything smooth and easy to understand. On top of that, her response time was lightning-fast, which made things so much easier for me. Thank you, Lidya, for your excellent support! Keep up the great work!

jayo3d

Oct 20, 2024  on Shopify

This is a great app. I use it for all my shops, and they have great service. Thanks, Melody, for helping me!

Scroll to Top