We have been using the app for a month now and it is fantastic. It saves so much time and is super easy to use. The customer service is very responsive and helpful at any time too. I would recommend this app to anyone needing a solution to their Aus Post label printing needs.

Sibi was both very patient and informative, I really appreciate how he went through all the steps with me. Being a notice to technology is not easy, but Sibi has made the process easy

I had the worst experience. All I wanted to do was try the plan, but I received a call from customer service informing me that I would need to upgrade my Shopify account to do so – which I did. After upgrading, I decided not to proceed with the app. When I tried to revert to our basic plan, I ended up losing two users due to my legacy plan. I'm extremely frustrated! Avoid this app! The customer service representative failed to explain the consequences of their recommendation, and I'm deeply disappointed.

PluginHive offered experienced instructors, who gave easy to follow directions. Some instructions were difficult to hear, and asking for these to be repeated was frustrating to both parties. The Black box showing the instructors' name, continued to impede progress around the screen- is there a way to minimise this out of sight? regards Trish

Great app. Love that it makes it easy for aust post to connect. Great support staff and onboarding process. Appreciate the fact that I can talk to person to get help.

Wow! is all i can say, definitely worth having, super simple. They are based in India, clear to understand and very patient. SUPER HAPPY!

I would highly recommend this app. It was easy and the help provided over the zoom call to get it set up was amazing.

Thank you very much, Sibi showed me how to set up my shipping profiles, He was very detailed and answered all my questions. It very quick to set up help as I booked this appointment lastnight to get my store back up and running.

The app was too easy to download, had at least a dozen questions on set up, Touseef was a ledgend, hey knew what to do and answered all my queeries in a matter of minuites,very knowledgeable support, loving this app already, great job Touseef ⭐️⭐️⭐️⭐️⭐️

Excellent customer support given in timely manner to help set up our app and link to our e-parcel account.

the customer support team was wonderful and helped a lot. the app makes shipping stress a lot easier.

The call was very helpful in getting my shipping process started. Very happy with the Manohar and the help he gave.

Installed for one day, then uninstalled because it did not work for what I wanted, and still got billed a full month Their team also has the audacity to call you unexpectedly to try to help you set it up, not even giving the option not to call, and then when you uninstall you get another email telling you that they're going to call - not even asking.

We have only been using the Australia Post Rates & Labels App for a short time, but we are incredibly happy with every aspect! It is super easy to use and runs smoothly & efficiently, making it perfect for my small business. Sagar was extremely helpful in getting me set up with the app and integrated into my store. He explained everything very clearly and was attentive and patient when I reached out for further assistance and with questions. Thank you Sagar!

Just signed up and still configuring the app but so far it looks great. Support has been forth coming and very helpful. If all goes well this app will save us a lot on other subscriptions Bryce

Sagar explained everything really clearly and helped me understand how everything works, thank you! Such a great APP for a small business

Easy to integrate. Positive note is the almost immediate support you receive. Sagar was extremely respectful about the issue I had and created a zoom call in which the issue was solved in almost one minute.

Sibi Firoz was amazing and so helpful and very patient with me. Thank you Sibi! I was able to connect the app to Aus Post quickly and easily.

Really powerful app and straightforward to set up. I've had a few questions along the way and the support team respond really quickly, definitely recommend

I have been using the app for a day and so far it is working well and I have appreciated the support from Sibi who set up a meeting to show me the basics. I am sure it will just take a little time to get used to the app after changing from a different provider. I found it extremely easy to install and set up and like that you aren't being charged for additional labels over 40 a month like other providers as all costs add up when you are a small business.