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Customer reviews: Appstle℠ Memberships

Reviews (537)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about Appstle℠ Memberships, highlighting its ease of setup, extensive functionality, and exceptional customer support. Many users appreciate the app's ability to grow with their business, flexible pricing, and the responsive and knowledgeable support team that consistently resolves issues quickly and effectively.

Key Strengths

  • Exceptional customer support, available 24/7
  • User-friendly interface with extensive customization options
  • Easy setup and integration with Shopify
  • Comprehensive tutorial resources (including videos)
  • Scalable pricing model based on subscriber growth

Common Concerns

  • Complex setup for advanced configurations
  • Limitations with Shopify-related options and integration
  • Potentially confusing interface requiring assistance
  • Pricing based on total memberships can complicate cost calculations
  • Issues with tag management and discount limitations for some users

Final Thoughts

Overall, Appstle℠ Memberships receives a highly positive reception from merchants who value excellent customer service and flexible app features. While some users note challenges with setup complexity and certain functional limitations, the app’s ability to adapt and the support it provides make it a top choice for businesses seeking a robust membership and subscription solution on Shopify.

Jordan Craig

Oct 15, 2024  on Shopify

Great customer service! Had a somewhat urgent issue and without even mentioning it was important they replied back within minutes.

Collectibles Time Capsule

Oct 12, 2024  on Shopify

The customer service is on point. Their digital service is very convenient and helps our organization not meet its goals.

Paladin Vinyl

Oct 11, 2024  on Shopify

Wonderful support when I needed integration help. App does what it supposed to do and is highly configurable!

Stellarum

Oct 10, 2024  on Shopify

Não recomendamos esta aplicação devido à falta de assistência especializada Considerando o alto custo da mensalidade, a ausência de suporte especializado é inaceitável. Caso precise de ajuda, será necessário contratar um especialista em Shopify, o que pode ser bastante caro. Portanto, esta aplicação não é recomendável.

TheCraftpreneur

Oct 09, 2024  on Shopify

The Customer Service is absolutely incredible with Appstle. They are even building in a new feature that I inquired about and always answer when I need help. 10/10

Plant Delights Nursery

Oct 08, 2024  on Shopify

We started using this app at the beginning of 2024 to offer our new garden memberships. It has done everything we've needed so far. The documentation is easy to follow for setting it up and the support is fantastic.

Online Acne Experts

Oct 05, 2024  on Shopify

jackson was extremely helpful! There was nothing he could not help me with. Appreciated all the help.

My Store

Oct 01, 2024  on Shopify

We had a few unusual requests from our end, and most of them were quite tricky. The Appstle Team (Uri & Hussain) took the matter into their hands and spent a lotta time helping us out. They even scheduled a couple of calls to walk us through different solutions. Uri went out of his way to record loom videos right and left to help us out (whenever we had a question) Thank you team for accommodating all our requests and going out of your way to help us out.

Empower Media Global

Sep 29, 2024  on Shopify

Taylor was super fast and efficient during our chat. Thank you so much for your support. I also mentioned to Taylor, that I am currently using Appstle Memberships on my other store and I really like you guys. Super awesome team!

Mind Body Breath

Sep 28, 2024  on Shopify

Incredibly simply app to use, it provides a much needed "membership" option app option on. Shopify. Customer service, is excellent both in terms of their timeliness and ability to provide straight forward instructions. Much appreciated.

ONE WOOF CLUB

Sep 24, 2024  on Shopify

Great customer support. All our questions were answered promptly with easy to understand directions.

MUSEEYE

Sep 23, 2024  on Shopify

这款插件非常好用,插件的特色在于他们的技术人员非常的专业,友好,热情,无论我什么时候遇到问题 ,直接联系技术人员,都会第一时间非常快速且友好的帮我解决,我非常愿意把这款插件推荐给需要的人。

Join Bevrock

Sep 15, 2024  on Shopify

Uri and his team helped me solve an issue very quickly. Their response time is so fast. Great program and easy to use.

Globalpsychlab

Sep 05, 2024  on Shopify

This app is great, if you don't know how to operate it, their customer service will help you a lot, thanks Adrian!

BridgeCom Systems

Sep 04, 2024  on Shopify

Appstle Memberships has been more that willing to help each time I've contacted them with a question or concern, and been able to show me how to configure things the way that I've needed them for our platform. So impressed.

ES | Fashion Design Studio

Sep 02, 2024  on Shopify

I recently evaluated this app for my business, and I've encountered several issues that have impacted my experience: 1. Tag Management: When a customer cancels their membership, their tags remain on the Shopify customer list, and there is no option to remove them. 2. Perk Access: Even after logging out on any browser, the discount perks remain active, allowing anyone to access them without restriction. 3. Discount Limitations: The app only allows one discount perk per member and does not support applying multiple perks or setting limits. This limitation prevents customization for different membership tiers. 4. Customer Service Experience: Initially, I was pleased with the customer service. However, I encountered issues when granting temporary access to a support representative. Despite "Uri's" efforts, multiple customer profiles were erroneously added to my list. I am unable to delete these profiles due to the app’s limitations on tag removal. Based on these challenges, I am considering switching to a different app and would not recommend this one at this time.

Velovie

Sep 02, 2024  on Shopify

Customer support came online within 2 mins, and within 5 my config was sorted. Super helpful and fast. Really makes a difference amongst a sea of sketchy apps with terrible documentation and now support. These guys are the opposite. Super good.

Munda Biddi

Sep 01, 2024  on Shopify

We recently moved our little (not-for-profit) Shopify based membership system over to Appstle, so as our organisation membership base grew, we could better support them. Appstle lived up to our expectations- not only did they help us migrate our membership list and set up our plans, even when some of our members (slipped through the gaps) during the test periods and transfer, they went out of their way to help us resolve the issue. Thank you to Adrian and the team for your excellent service - always patient, polite and timely. Kind regards, Therese - Munda Biddi Trail Foundation

MBB Scholar Society Members

Aug 31, 2024  on Shopify

OMG What can I say! I was STUCK for 6 hours and this guy helped me out in less than 10 minutes. If I woulda called earlier it woulda saved me a TON of time and I wouldn't be crying right now. I'm so thankful!

La Carte Postale

Aug 29, 2024  on Shopify

Very good App, customer service is great, very responsive, very professional and very fast for all requests! I recommend this application without hesitation

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