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Customer reviews: Appstle℠ Memberships

Reviews (586)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about Appstle℠ Memberships, highlighting its ease of setup, extensive functionality, and exceptional customer support. Many users appreciate the app's ability to grow with their business, flexible pricing, and the responsive and knowledgeable support team that consistently resolves issues quickly and effectively.

Key Strengths

  • Exceptional customer support, available 24/7
  • User-friendly interface with extensive customization options
  • Easy setup and integration with Shopify
  • Comprehensive tutorial resources (including videos)
  • Scalable pricing model based on subscriber growth

Common Concerns

  • Complex setup for advanced configurations
  • Limitations with Shopify-related options and integration
  • Potentially confusing interface requiring assistance
  • Pricing based on total memberships can complicate cost calculations
  • Issues with tag management and discount limitations for some users

Final Thoughts

Overall, Appstle℠ Memberships receives a highly positive reception from merchants who value excellent customer service and flexible app features. While some users note challenges with setup complexity and certain functional limitations, the app’s ability to adapt and the support it provides make it a top choice for businesses seeking a robust membership and subscription solution on Shopify.

MAKEUPMX Distribuidora

Mar 11, 2025  on Shopify

I'm loving the support the team is giving me in installing and setting up this app on my website. Thank you guys! Im loving the app!

Petite Treat Bakery

Mar 06, 2025  on Shopify

I really like the app and the customer service. My one complaint would be that on the perks and plans, the edit membership items say "Limit Access To Specific Page" and that is really frustrating because I have to open each to try to figure out what page it belongs to

clan.studio

Mar 06, 2025  on Shopify

Exceptional app support and really great built in features. Can't recommend this app highly enough for recurring payments/memberships. Uri supported me through numerous queries providing exemplary support. Thank you!

Tako Games & Collectibles

Mar 05, 2025  on Shopify

This app has been really great for growing our business online. The team is available to assist with any questions 24/7 with great response time and they include a video of how they fix your issue, so that you can learn for the future. Very great support team!!

Banks Brewing Store

Mar 05, 2025  on Shopify

When the App works correctly, it's great! The customer service team is prompt in replying to questions or queries. And the app is a great way to automate the subscription process through Shopify. However..... In the last 6 months we have numerous issues with subscriptions failing, changes being made in the back end of the system without our knowledge resulting in customers being over charged (More than 30+ subscriptions for the 2nd year in a row), renewal prices being changed, product type mysteriously changing to physical instead of digital. The response from support team has been varied. Often resulting in us waiting days as they discuss with developers to solve issues. I don't know if I would reccomend this app.

FreeBozey

Feb 28, 2025  on Shopify

Hussain was super helpful and took great patience to deal with issues setting up my membership plan. I've used other membership apps before which could not meet my requirements. Appstle Membership app is fantastic and I would recommend anyone with memberships on their site to use this app!

Spokane Potters' Guild

Feb 21, 2025  on Shopify

Chat for support was great, each time I needed help. It was available 24/7, and they always helped answer all my questions, as well as troubleshoot my issues. I was easily able to get things fixed quickly, and appreciated that I didn't have to wait for an email reply the next day or so, like I have to with another app we use.

Apple Yarns - Knitting - Yarn - Online

Feb 17, 2025  on Shopify

Uri and everyone that I delt with were fabulous. Easy to work with and the step by step help was the extra mile to make the transitionso seamless. Thank you.

Latting Speed Shop

Feb 12, 2025  on Shopify

Easy to setup and integrate. Support team is extremely helpful and responsive. Highly recommend Appstle!

heavenly.wtf

Feb 10, 2025  on Shopify

I spent months trying out several different Membership apps for my shop and this has the most options, customizations and easy to use interface. The customer service was quick to reply and thorough. Jackson even created video tutorials for me showing me how to setup the specific things I wanted. I really appreciate that the app pricing is based off how many subscribers you get- meaning it can grow with you which is something I did not find on any other app.

Tabletop Village LLC

Feb 08, 2025  on Shopify

Definitely one of the better apps I've ever used. Their customer support is top tier to say the least. To be honest, they reply a lot faster than Shopify does. No shade to Shopify, just want to highlight how quick they are to help and make it known. Easy program to work with, and they walk you through what they are doing. Cant recommend it enough

Colorado Craft Beef

Feb 05, 2025  on Shopify

Their customer service has been awesome. I've had questions while setting up our membership program and it's great having them to lean on.

WINLUXE

Jan 28, 2025  on Shopify

We really love this app! It's been so beneficial for the business and the customer care is absolutely amazing! Highly recommend using this app :)

Shrimpton Couture

Jan 23, 2025  on Shopify

We've only been using this app for about a week but the customer service has been really great so far that I felt compelled to leave feedback based on that. We had a couple issues on install that they fixed very quickly for us. We were debating between this app and another membership one, so sent an email with a couple questions to both before installing. Appstle responded quickly and answered all of our questions and in comparison, we just heard back after 7 days from the other one.

Stone Pillar Farm

Jan 22, 2025  on Shopify

So far my experience with Appstle Memberships has been great. The app works as advertised. The best part is the 24/7 support that is available in the app. I was able to get help setting up my memberships on multiple occasions. The help is quick and professional. I would highly recommend this app.

Down to Earth Wellness Center

Jan 20, 2025  on Shopify

Amazing service. Just message their team with anything you need and within minutes they will get you taken care of!

That Mom With A Laser

Jan 20, 2025  on Shopify

Appstle is by far my favorite app to work with for my Shopify site. They legit go above and beyond and are so knowledgeable. I've had to work with several of the customer service agents on their team and every single one is the G.O.A.T. I cannot thank them enough for helping me get my membership subscription up and running. 1000% recommend!

DDBoutique by Derrow Dermatology

Jan 18, 2025  on Shopify

The app can be confusing at times but the support staff available through the chat section are wonderful and very patient

Happy Accidents

Jan 17, 2025  on Shopify

Great customer service, they're really helpful when you need to fix something and don't understand how. They've also helped me customize the app to be how I need it to work in certain scenarios. Been using this for a year

DemonLEDNinja

Jan 13, 2025  on Shopify

I had proxy issues on my customer portal and had reached out to the support chat. Uri who promptly answered, assisted me and took care of all the issues I had going on with my app to my website. Amazing customer service and was very helpful in answering all my questions. Some stuff he did for me on his end, especially I am not very familiar with CSS coding. Can't wait in continuing business with this service :) 1.14.25 I needed more with my CSS and had some questions. Uri was very responsive and assisted my CSS issue :)

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