Horrible service

Não recomendamos esta aplicação devido à falta de assistência especializada Considerando o alto custo da mensalidade, a ausência de suporte especializado é inaceitável. Caso precise de ajuda, será necessário contratar um especialista em Shopify, o que pode ser bastante caro. Portanto, esta aplicação não é recomendável.

I recently evaluated this app for my business, and I've encountered several issues that have impacted my experience: 1. Tag Management: When a customer cancels their membership, their tags remain on the Shopify customer list, and there is no option to remove them. 2. Perk Access: Even after logging out on any browser, the discount perks remain active, allowing anyone to access them without restriction. 3. Discount Limitations: The app only allows one discount perk per member and does not support applying multiple perks or setting limits. This limitation prevents customization for different membership tiers. 4. Customer Service Experience: Initially, I was pleased with the customer service. However, I encountered issues when granting temporary access to a support representative. Despite "Uri's" efforts, multiple customer profiles were erroneously added to my list. I am unable to delete these profiles due to the app’s limitations on tag removal. Based on these challenges, I am considering switching to a different app and would not recommend this one at this time.

Horrible app. If I have to do everything in coding and in Shopify's system. Why do I bother to download this app? The good ratings are fake. People are not replying when you need help.