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Customer reviews: Appstle℠ Memberships

Reviews (586)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about Appstle℠ Memberships, highlighting its ease of setup, extensive functionality, and exceptional customer support. Many users appreciate the app's ability to grow with their business, flexible pricing, and the responsive and knowledgeable support team that consistently resolves issues quickly and effectively.

Key Strengths

  • Exceptional customer support, available 24/7
  • User-friendly interface with extensive customization options
  • Easy setup and integration with Shopify
  • Comprehensive tutorial resources (including videos)
  • Scalable pricing model based on subscriber growth

Common Concerns

  • Complex setup for advanced configurations
  • Limitations with Shopify-related options and integration
  • Potentially confusing interface requiring assistance
  • Pricing based on total memberships can complicate cost calculations
  • Issues with tag management and discount limitations for some users

Final Thoughts

Overall, Appstle℠ Memberships receives a highly positive reception from merchants who value excellent customer service and flexible app features. While some users note challenges with setup complexity and certain functional limitations, the app’s ability to adapt and the support it provides make it a top choice for businesses seeking a robust membership and subscription solution on Shopify.

My Store

Jul 16, 2024  on Shopify

The application has been of great help, it is very intuitive and easy to use, the service from the engineers when requiring help has been fantastic, especially from Mona.

Animo Secret Club

Jul 12, 2024  on Shopify

So far it's absolutely stellar! Couldn't be happier with the interface, easy implementation and the customer service it soooo helpful! I needed some help and Henry was super handy and able to assist me with my every need! Recommended? Without a doubt. A+++++

The Pink Crumbb

Jul 08, 2024  on Shopify

Excellent customer service. I needed assistance with a few of the features and I received immediate support and was able to easily accomplish what I was trying to achieve.

Miemco

Jul 06, 2024  on Shopify

The app is what I needed for my business. Great support, they helped and solved my problem very fast.

Mountain Ready

Jul 03, 2024  on Shopify

My experience with the Appstle support team has been outstanding. They respond to my inquiries within minutes, demonstrating exceptional knowledge and consistently resolving my technical questions. Additionally, they quickly arranged a video call to discuss some complex use cases and help us overcome roadblocks. When we encountered configuration issues, they not only fixed them promptly but also recorded a video to show us the code and explain the solution. Their customer support is absolutely A+. In comparison, our previous memberships vendor, BOLD, took up to three days to respond and in our opinion, their product was in many ways inferior to Appstle.

DrawLUCY

Jul 01, 2024  on Shopify

Works great. Very customizable. Customer service is excellent. Glad we went with this option because there's a few out there.

Everyday Learn + PLAY

Jun 29, 2024  on Shopify

The real time support is incredible! Within minutes I was able to connect with a person (not a bot) about my issue. Even when there was significant demand on the Appstle support engineers they were able to connect with me the same day I had a question. They had a solution for me in under 10 minutes! Separately, I needed additional support for a good sized migration of accounts. The team worked hard to help me meet my deadline. (even on the weekend!) They helped walk me through every step and made sure every t was crossed and i was dotted. They answered my innumerable silly questions with patience and knowledge. The support at Appstle is incredible! It gives me confidence as I launch my store that if anything should come up I know I'll have help right away! Highly, highly recommend Appstle for your membership solution!

Gaia Wisdom School

Jun 27, 2024  on Shopify

The team at Appstle is exceptional in addressing every concern, providing outstanding support both during onboarding and beyond. In an era where many companies abandon customers once they've secured their payment, Appstle stands out for their quick response times and unwavering commitment. They guide you through every step and are truly a pleasure to work with. I'm thrilled I chose this membership app over the others.

Wired Education

Apr 29, 2024  on Shopify

I had the pleasure of working with Nancy both times I needed help. I really struggled with all this, and Nancy was there able to help and set up what I needed to make my whole site a membership site. She was kind and patient while I explained my needs for my store... and then she activated everything so I didn't need to deal with any extra stress. Highly recommend and the wait time for support is only a couple of minutes- can't beat that!

CORECOREX

Apr 28, 2024  on Shopify

One of the best attendants I've ever had the opportunity to answer all my questions. Thank you very much!

Sound Of Music Festival

Apr 23, 2024  on Shopify

Best support you could ask for. They respond very quickly and work with you to address the issue all the way through.

The Perryman

Apr 12, 2024  on Shopify

Would 100% Recommend this app for anyone looking to add memberships to their store, I've played around with almost all of the membership apps available and this is the only one that offers everything I was looking for. Also a huge thank you to Nancy in the engineering team who resolved all of my queries in record time!

TSOD Shop

Apr 05, 2024  on Shopify

I had an issue with some formatting of my custom theme. The Appstle team members got it sorted out right away. Extremely impressed with their response time and level of knowledge to fix issues.

Gaon Store

Apr 04, 2024  on Shopify

Fue una gran experiencia con la asistencia ya que solucionaron todas mis dudas y responden de inmediato

Fondoo

Apr 03, 2024  on Shopify

The support is out of this world! I could not recommend Appstle enough as it has everything and more.

Wine am I Here酒在哪裡

Apr 03, 2024  on Shopify

Horrible app. If I have to do everything in coding and in Shopify's system. Why do I bother to download this app? The good ratings are fake. People are not replying when you need help.

Gwido

Apr 03, 2024  on Shopify

Very fast and helpful support, as always. I've been using them with multiple stores now and still has the best support.

My Store

Apr 03, 2024  on Shopify

Team of absolute ninjas. Typical male, I spent 48 hours casting around trying to figure it all out myself - within 30 mins of contacting the team they had everything implemented that I needed. The apps are cool, the team is cool, Kate is Chief Ninja. Just sign up already.

Tea Life

Mar 31, 2024  on Shopify

fast support and app seems straightforward and does what it should do so far. Hope to be able to upgrade later down the line.

nude nutrition

Mar 28, 2024  on Shopify

I don't usually write reviews but the team at Appstle is really incredible. The fastest response from the customer success team I've ever experienced and they're happy to do some of the heavy lifting to implement their suggestions as well.

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