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Customer reviews: Appointment Booking App ointo

Develop by Sidepanda Inc.

Reviews (850)

Overall rating
4.9

What Merchants Think

Merchants overwhelmingly appreciate the "Appointment Booking App ointo" for its ease of setup and seamless integration with Shopify, along with its extensive customizable features and reliable customer service. Many reviews highlighted the proactive and helpful nature of the support team, particularly mentioning representatives by name for their exceptional assistance with setup, troubleshooting, and customization.

Key Strengths

  • Easy to install and configure, even for non-technical users.
  • Comprehensive calendar integration with Google and Outlook.
  • Responsive and helpful customer service, with specific praise for team members.
  • Customizable booking options and email notifications.
  • Supports multiple payment options, including partial payments.
  • Automation features for reminders, cancellations, and rescheduling.
  • Affordable with a robust free plan offering many essential features.

Common Concerns

  • Some advanced features require upgrading to higher-tier plans.
  • Limited customization on the basic plan.
  • Reported performance issues, including glitches and dashboard problems.
  • Lack of compatibility with certain languages and regions, such as Japanese standards.
  • Some features, like waitlist handling, may have limitations due to integration with Shopify.

Final Thoughts

Overall, "Appointment Booking App ointo" is well-received as an effective and user-friendly solution for managing appointments on Shopify. It facilitates a streamlined booking process with enough flexibility to meet diverse business needs, supported by an attentive customer service team. Despite some limitations, particularly regarding premium features and regional compatibility, the app remains a popular choice for businesses looking to improve their booking systems efficiently.

Peek-A-Look Boutique

Feb 20, 2025  on Shopify

Karan has been extremely helpful today, I couldn't have done without his help. I very satisfied with the customer services he provide.

Dance Gear Etc.

Feb 18, 2025  on Shopify

First it integrates with Shopify. Second, it is FREE. Third, customer service helped me when I could not. They made my calendar and appointments like I wanted them to look. Thank you.

La Mesa Vineyards

Feb 17, 2025  on Shopify

One week in and we're already big fans of Appointo. Ease of use, rapid installation, plus many advanced and custom features. Shubhankar has been a terrific aid answering all our questions and helping us get established on the platform quickly. Thank you for a terrific start.

Moonmoments

Feb 15, 2025  on Shopify

Heel fijne startup. Met dank aan Bhagya die me vlot en helder door alle extraatjes navigeerde en ook aanbood om de kalender in de kleuren te zetten die bij m'n shopify-store pasten. Erg blij en dankbaar hiervoor.

Heli GmbH

Feb 15, 2025  on Shopify

Tolles Tool, genau richtig für unsere Anwendungen. Ein guter und schneller Kundenservice. Kann ich sehr weiter Empfehlen.

Troutlore

Feb 13, 2025  on Shopify

Excellent. Easy to figure out without spending any time manual diving. Quick setup and helpful assistance by Karan to get the app verified and matching with my theme. What more could you ask for from a free service!

Optimmo / Expertise foncière

Feb 13, 2025  on Shopify

Madame a pris le temps de me répondre pendant près d'une heure et a résolu mon problème de manière super efficace ! Elle mérite une augmentation de salaire !

Wecreate Japan

Feb 12, 2025  on Shopify

Support is very thorough and explains how to solve problems. I'll continue to use it. The operation is simple and easy to understand!

BELEGA ANZ

Feb 12, 2025  on Shopify

Karan was very helpful with my queries and troubleshooting, thanks so much! Highly recommend Appointo!

Zue For Pet Supplies Co.

Feb 10, 2025  on Shopify

Hello. Best App for appointment booking on Shopify Ever. I just get in touch with Shubhankar from the helpdesk and he was amazing. So grateful for his work and his kindness. Very helpful person!!!

Brambe SG

Feb 10, 2025  on Shopify

The appointo app is perfect and Karan was super efficient in resolving my doubts - making it a seamless transition to Appointo. Highly recommended!

Atelier Clash

Feb 05, 2025  on Shopify

Zeer goede app en nog beter service! Ik zou deze iedereen aanbevelen die een kalender app nodig heeft.

Alexandrae Healing

Feb 02, 2025  on Shopify

Hello. I just get in touch with Shubhankar from the helpdesk and he was amazing. He helped me through all the process to fix my issue I had He resolved all of it !!!! so grateful for his work and his kindness. Very helpful person. Best regards Alexandra

NEWURBAN

Feb 01, 2025  on Shopify

Sehr übersichtliche App mit intuitiver Bedienung. Der Kundensupport reagiert schnell und hilfsbereit – eine rundum positive Erfahrung!

THE XIII CO

Jan 29, 2025  on Shopify

I had an amazing experience (twice actually) with Karan, he was patient, knowledgeable, and professional. He was able to not only get our company website to show booking calendars for 3 different services on a single page but helped me with my liquid and .json files. I am a software engineer by trade and even I couldn't figure out the issues I was running into. He was a lifesaver.

Champagne Pour Tout

Jan 29, 2025  on Shopify

Very easy to setup, clear interface and a lot of settings to optimize to our needs. A lot of features already available with the free plan!

Hilario Studio Pottery

Jan 26, 2025  on Shopify

Encontramos justo lo que necesitamos, simple con un calendario que se pueden superponer horarios, se puede enlazar directamente con google calendar, lo que mas nos gustó es el soporte, atención rápida y soluciones inmediatas, siempre disponibles para ayudarte. Recomendada.

The Wednesday HAUS

Jan 25, 2025  on Shopify

karen was very helpful in helping me with my store. he was very responsive and helped me when I didnt know what I was doing. The app seems very easy to use.

Master Your Mahjong

Jan 23, 2025  on Shopify

I like the functionality of the app, especially the ability to schedule one booking for a specific date. The customer service team is very responsive.

Pike Nursery

Jan 21, 2025  on Shopify

Karan with the support team was extremely helpful is reviewing my use case and providing clear and quick guidance on setting it up.

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