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Customer reviews: Easy Appointment Booking App

Develop by 📆 Servicify

Reviews (403)

Overall rating
5

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Urban Indigo

Jun 28, 2024  on Shopify

Excellent customer service, and very responsive. They go above and beyond to assist with any challenging request, highly recommend.

The Occult Château

Jun 26, 2024  on Shopify

absolutely LOVING the app so far! And GREAT customer service! I needed a quick visual update to my theme where the booking button was and it was fixed within minutes!

Le Cubicule

May 19, 2024  on Shopify

Integrates perfectly with my theme, super easy to use, allows my customers to book appointments quickly. There are a lot of options to customize bookings, I couldn't ask for anything more. I like that they continuously work on the app and add new features.

Mustang Meadow

May 15, 2024  on Shopify

Love love love this app! We run a horseback riding barn and had the hardest time finding a scheduling system that worked for us and that we could easily use. We are not very tech savvy! The customer service is amazing and they were able to walk me through everything. Most definitely recommend, worth every penny!!!

by Kin Aesthetics

Apr 25, 2024  on Shopify

Qalvin and Joy were super helpful. I had some confusion with setting this app up, but with their help we figured it all out and it's working great!

Forever, Fly

Apr 18, 2024  on Shopify

AMAZING Customer Service. I wanted something done and they did it quickly and even recommended something i didnt even know i needed and took care of that for me as well. Response is timely and service is top notch. Highly recommend if you need to add booking to your store.

Prehistoric World

Apr 11, 2024  on Shopify

A lot of the recent updates have really improved the app and I appreciate the help I got from the staff who work on the app. This really helped my business.

DreamandLiberty.com

Apr 11, 2024  on Shopify

Never used the app. I have attempted to uninstall for months and continuously received "Sorry, something went wrong and we were not able to surface data needed to delete this app. Please try again soon!" . Charge $15 Monthly for an app I'm not using and can't cancel. Still waiting on a reply from customer service.

The Cork and Truckle

Apr 04, 2024  on Shopify

Fantastic App, I use this to book wine and cheese tasting events and it integrates into my Shopify online store and POS app perfectly, the support has also been top notch, I would highly recommend it.

Protein Guru

Apr 01, 2024  on Shopify

Amazing app, works well for customers overseas in different timezones. Support team is really helpful!

JB's Barnyard Private Event Booking

Mar 29, 2024  on Shopify

I have an ice cream catering business where we can be booked at multiple events at the same time with multiple service options. So far, easy appointment booking app is the only application I have found that allows me to book multiple services during the same time. I have tried to use many other platforms, but easy appointment booking was the only service that worked for my business. You contact their help center through email. They are very responsive and normally respond on the same day.

Bluestone Vineyards

Mar 29, 2024  on Shopify

Highly recommend! Does everything we need, a brilliant booking system all round. Easy to use, and if you have any questions Ray couldn't be more helpful. Thank you

Ghoulish Mortals

Mar 22, 2024  on Shopify

This was such an easy system to setup and get going. Very intuitive interface... everything just made sense. We did have a couple of questions on the best way to do somethings and between Qalvin and Ray they both responded so damn quick! Even late into the night sometimes! Highly recommended!

Elora Distilling Company

Jan 05, 2024  on Shopify

We have been using this program for over a year without any issues. We had a self-inflicted issue and the team at Easy Appointment Booking jumped in to diagnose the issue and solve it on the backend to get us back up and running in no time. This tool is a huge revenue generator and we were back on our feet in no time. Thank you

We Are The Same

Jan 03, 2024  on Shopify

This app is really easy to use, and they provide you with a lot of links, demos, and support if you have any trouble. Support gets back to you incredibly fast. There are a few random glitches you may encounter throughout the year (like problems with Daylight Savings Time around the world not being synched properly to the US so affecting your booking times), but support is so good, they get it fixed pretty fast. It connects really well to Zoom, creates links for my clients, and sends reminder emails. I love the ease of this app, which is why I am a fan.

Dock Talk

Jan 03, 2024  on Shopify

Great support from Ray and the team. Process is pretty simple to setup and easier than similar booking apps I've tried. Pricing is similar and more cost effective per user if you have a big team. 10/10 Experience

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