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Customer reviews: Easy Appointment Booking App

Develop by 📆 Servicify

The Shopify Appointments and Bookings app helps merchants streamline scheduling, manage bookings, and enhance customer convenience. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (347)

Overall rating
5

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

NLRPLS Innovation Hub

Jun 03, 2025  on Shopify

Top notch service! This app has SO MANY possibilities and yet is simple to use. I did have a little trouble understanding the best route to take during setup because there are different ways to make it work - designed to encompass a large variety of businesses. When I have questions, the team is available to help, and the Priority Support with my Pro Plus account has been amazing! Qalvin even jumped on a google meeting call with me to share ways to group my products/variants/and availabilities to make the checkout process more streamlined for my clients. All of my minor issues have been addressed. The support is amazing. The App is amazing! I look forward to learning everything that I can accomplish with Easy Appt Booking. A quick update a few months later: Nothing but amazingness here! If I could give 10 stars, I would.

Studiofeltcute

May 14, 2025  on Shopify

it's really easy to use compare to other booking apps and the team was very helpful and guided me step by step to set up everything right. if you need an app for appointment booking, this is the best option!

ARIA

May 02, 2025  on Shopify

Easy set-up and really quick customer service

Madam Gato

Apr 26, 2025  on Shopify

nice app and suppper support!

Ridgeline Ceramics

Apr 17, 2025  on Shopify

Very easy and helpful!

The Holistic Swan

Apr 12, 2025  on Shopify

Ray and his team are super responsive and helpful when it comes to troubleshooting. The app is user friendly and they will do whatever they can to make it work for you and your operation.

Skull & Books VR

Apr 07, 2025  on Shopify

Great customer service.

Donor Relations Group

Apr 01, 2025  on Shopify

Joy and the support team are so helpful in setting up events and getting things working right! Thank you!

Supercar Experiences

Mar 31, 2025  on Shopify

One of the best booking tools out there. We've paid unspeakable amounts of money of fancy booking tools and they come with so many excuses and limitations. Been using Easy Appointment Booking for about 4 or so months now and I can't find anything to complain about.

NLRPLS Innovation Hub

Mar 20, 2025  on Shopify

Top notch service! This app has SO MANY possibilities and yet is simple to use. I did have a little trouble understanding the best route to take during setup because there are different ways to make it work - designed to encompass a large variety of businesses. When I have questions, the team is available to help, and the Priority Support with my Pro Plus account has been amazing! Qalvin even jumped on a google meeting call with me to share ways to group my products/variants/and availabilities to make the checkout process more streamlined for my clients. All of my minor issues have been addressed. The support is amazing. The App is amazing! I look forward to learning everything that I can accomplish with Easy Appt Booking.

Sage Sauna

Mar 19, 2025  on Shopify

Easy setup, easy management, all-around great app! We've been using this app for several months to run our sauna booking system. Configuration was easy and had all the customizations we needed. The support team is responds to questions quickly. Would highly recommend this app for those needing a business bookings system.

Turn Off The Lights

Mar 19, 2025  on Shopify

Very helpful! They are always on hand to help with any problems and act quickly and efficiently.

Green Bank Observatory

Mar 14, 2025  on Shopify

We've only just installed it, but if it works as expected, it will make our ticket sales SO much easier on the backend and more user friendly on the customer-facing side. Customer service was prompt, friendly, and helpful during setup.

Felix Vayner

Mar 12, 2025  on Shopify

High Society

Mar 10, 2025  on Shopify

The customer service has been incredible. The team has answered all of my questions in a kind and patient way! Thank you Easy Appointment Booking App for all of your help!

Mac Lab Bakery

Mar 09, 2025  on Shopify

very helpful in solving my problem

Mavka Jewelry

Mar 09, 2025  on Shopify

Loved the customer service! I tried to set up my availabilities by myself and just couldn't get it to work! Qualvin did a quick google meet call with me and now everything works perfect! I recommend this app to everyone!

Sculpt By Becky

Mar 05, 2025  on Shopify

Zack was very helpful very good customer service

NaadNaturals

Mar 03, 2025  on Shopify

zack was wonderful, so helpful, professional and understood exactly what i needed. HE IS SUPER

My Soulflower

Mar 03, 2025  on Shopify

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