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Customer reviews: Easy Appointment Booking App

Develop by Shopify

The Shopify Appointments and Bookings app helps merchants streamline scheduling, manage bookings, and enhance customer convenience. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (392)

Overall rating
4.9

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Nour Hammour

Nov 05, 2025  on Shopify

Telemark Nordic Club

Nov 05, 2025  on Shopify

ALBISIA

Nov 04, 2025  on Shopify

The support team is very helpful.

Evans for Everyone

Nov 03, 2025  on Shopify

White & Jones

Nov 02, 2025  on Shopify

Amazing Costomer service. Works flawlessly with my google Calender. Highly recommend

Melange Bridal

Oct 31, 2025  on Shopify

Love it! Super easy to set up, and the customer service team responds quickly and resolves any issues right away. Highly recommend!

event image co.

Oct 31, 2025  on Shopify

This is one of the loveliest software support teams I've encountered - and I use a lot of software and apps! The app itself was fairly straightforward to get going without looking at any directions, and anything that I wasn't sure on, I was able to find a helpful video to sort out. In the end, I only had one thing I actually had to ask support about in regards to setup. I also came in hot with a crisis on my other software and a need to switch to them with a FAST turnaround and they were GREAT in helping me through the import process to get my existing bookings ported over. I couldn't find another option that was as clean and easy to use that would also import my current bookings over. I had a LOT of questions through this process and their support was LIGHTNING fast. Many apps take a day or two to respond, which is fair - but these guys were on it like within an hour max. Ultimately, I can see they really care about what they are doing and are super responsive, that's worth it's weight in gold when you need to rely on a booking software app.

Where Dragons Play

Oct 22, 2025  on Shopify

very responsive and helpful and even followed up when I hadn't responded in a while to make sure my issue was resolved!

eutaptics® FasterEFT™

Oct 17, 2025  on Shopify

Support team was always very helful, and I am grateful.

Nina Lumi

Oct 14, 2025  on Shopify

Very good app, easy to work and the support was great from Zack!

Madamas - Antwerp

Oct 13, 2025  on Shopify

Great customer service! Very quick response and very friendly.

Thalie Salmon

Oct 09, 2025  on Shopify

Very great app, i use the free plan for now and its super intuitive and efficient. I needed help with something, the team was so helpful and patient, i recommend !

LŪMA Cycles

Oct 08, 2025  on Shopify

The app is intuitive and tech support is excellent!

Leon Courville, vigneron

Oct 01, 2025  on Shopify

L'application n'est pas évidente, mais le service à la clientèle est exceptionnel, surtout avec Joy! Je lui donne 10 étoiles

Puppy Community

Sep 29, 2025  on Shopify

Support was out of this world! I had a few issues (user error) getting the app to sync with my item, but with a few emails, they had it working perfectly.

Toda Frágil

Sep 29, 2025  on Shopify

El equipo super atento a mis dudas

Brush It

Sep 28, 2025  on Shopify

Amazing! Helped me with all my questions instantly and the app has more features than any other booking app!

Total Group of Companies

Sep 24, 2025  on Shopify

We had a chat with Zack and he was just amazing. Helped us like a champ!!

Lucky Feet Shoes

Sep 22, 2025  on Shopify

Great customer support!

Spot Turf Company

Sep 17, 2025  on Shopify

Have been using this app for about a month. So far, support has been great. They answer via chat very quickly, and the app functions as expected.

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