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Customer reviews: Easy Appointment Booking App

Develop by 📆 Servicify

The Shopify Appointments and Bookings app helps merchants streamline scheduling, manage bookings, and enhance customer convenience. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (357)

Overall rating
4.9

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Zingara Vintage

Jul 17, 2025  on Shopify

This is a fantastic app to use for your website when appointment booking is needed. It's simple and straight-forward - plus they have A+ customer service - through chat on their website and also google meets. Look forward to seeing continual build of this product to include instagram integration for 'book now' in-profile. But for what it is, it's a great app.

The Designer Hire

Jul 14, 2025  on Shopify

The support team is very helpful and they really take the conscious time to understand what your issue is

Emie Morissette

Jul 08, 2025  on Shopify

Great help good team

Oak Fitness

Jul 07, 2025  on Shopify

Tevia Rose Products™

Jul 04, 2025  on Shopify

This app has excellent customer service if you have an issue with setting up. The Team takes their time. I worked with Qalvin and he was fab! I highly recommend!

6ixside Jet Ski Rentals Toronto | $139/hr - #1 Easy Jet Ski Rental in Toronto

Jun 30, 2025  on Shopify

BEST BOOKING TOOL EVER! So easy to setup and the support is beyond anything I could've imagined. Tried other tools for my jet ski business but none of them were an all-in-one tool, and none of them worked as well as Easy Appointment Booking App by Servicify.

Cloud9 Virtual Celebrations

Jun 28, 2025  on Shopify

Good app. Help is easy to get.

Jaspet

Jun 26, 2025  on Shopify

The Oakwood

Jun 24, 2025  on Shopify

Ray and the team are easily accessible, very helpful and always trying to upgrade their app where possible. We have used 5/6 booking systems now and EAB encounters the least issues by far and generally runs without errors. Very efficient software and simple integration into google calendar

Edge Boutique

Jun 23, 2025  on Shopify

Excellent customer service.

Husted Ceramics

Jun 20, 2025  on Shopify

Really impressive customer service! I think this app is going to make booking our classroom much more flexible for our students and much less time-consuming for us.

Petit Flaneur

Jun 18, 2025  on Shopify

Great app, easy to work with and lots of customisation. Great customer service to with helpful answers and quick responses. recommend this app. You should know the free version only allows for 1 event at a time, but still a great choice.

Experimental Perfume Club

Jun 16, 2025  on Shopify

Great app and very reactive and helpful team! Thank you Ray

ititaboutique

Jun 16, 2025  on Shopify

easy to use and great customer support

Pretty Sins Shop

Jun 14, 2025  on Shopify

Feedback for TIPI App: I've had a great experience using the Easy appointment Booking App for booking appointments. The service was excellent, and when I encountered a small issue, the support team was incredibly helpful. They guided me through the solution with easy, step-by-step instructions and were so patient with me—even though I'm not the most tech-savvy person! The app itself is really user-friendly and simple to navigate. Highly recommend!

Modern Mood

Jun 04, 2025  on Shopify

Just downloaded this and already got so much customer support. Highly recommend for versatile booking system. Love that I can put it right in the menu so make it prominent.

Feel Fuzzy

Jun 04, 2025  on Shopify

Have been using this app from last few months. It's been a godsend. If you have a business that needs a booking app. Don't look for anything else. This is where your search ends.

Parched Floral

Jun 04, 2025  on Shopify

I have been using this app within my Shopify store for over two years now and it has been a game changer for me in streamlining bookings for my clients! The team is super responsive and they are always open to hearing feedback for any suggestions on how to make the app even better for users like me who use it a bit differently then classic apt bookings! I have had such a positive experience and highly recommend!

NLRPLS Innovation Hub

Jun 03, 2025  on Shopify

Top notch service! This app has SO MANY possibilities and yet is simple to use. I did have a little trouble understanding the best route to take during setup because there are different ways to make it work - designed to encompass a large variety of businesses. When I have questions, the team is available to help, and the Priority Support with my Pro Plus account has been amazing! Qalvin even jumped on a google meeting call with me to share ways to group my products/variants/and availabilities to make the checkout process more streamlined for my clients. All of my minor issues have been addressed. The support is amazing. The App is amazing! I look forward to learning everything that I can accomplish with Easy Appt Booking. A quick update a few months later: Nothing but amazingness here! If I could give 10 stars, I would.

Go2 Hyperbarics

Jun 03, 2025  on Shopify

fixed my problem quickly. Thank you

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