Shopify Appointments App Review: Features, Pros & Cons

Customer reviews: Easy Appointment Booking App

The Shopify Appointments and Bookings app helps merchants streamline scheduling, manage bookings, and enhance customer convenience. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (425)

Overall rating

4.9

5

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What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

User-friendly interface and ease of setup
Flexible booking options suitable for various business needs
Exceptional and responsive customer service
Seamless integration with existing systems like Shopify and calendar apps
Ability to customize bookings and correspondences

Common Concerns

Lack of support for monthly rotating schedules for some businesses
Occasional technical glitches, though swiftly resolved by support
Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Hanae Harmony

Jan 30, 2026 on Shopify

This system is good however you need to know these things, this is a really honest review based on 3 months of constant event bookings and what I've learned about the system and the errors it's created for me too - Customer support is very good and they will help you quickly and efficiently - There is no way to see all of your bookings in one place, you will need to manually go onto the event to see all participant details individually. When you export an event, it will not give you details such as the amount of spots they booked, or any specific comments they make. So if you have an event for 30 people, you will need to check each participant details individually - no way to copy and paste either - it's time consuming - Creating an event is a little time consuming, you will need to double triple check all details are correct - If you want to disable the ability for customers to cancel or reschedule events (say if you have a no cancellation policy) you will need to be on the higher subscription tiers for this, otherwise they will be able to do it automatically through a link - Unfortunately, customers can bypass the easy appointment booking link and just add the product to cart, which means they are not booked onto your event. Which means they purchase a space, however it's not logged on to the event. You will need to triple check this hasn't happened to you. The only way is to disable the add to cart button, but that means if you have products that are not an event, they won't be able to add it to their cart

ZZZ Studio

Nov 05, 2025 on Shopify

Would stall when creating an appointment booking. Never downloaded the contents. Update: The company followed up and connected with me personally. They did a great job listening to my concerns and ensuring they would focus on targeting those areas. Very responsive team for the app. If you do have any issues, don't hesitate to connect with them. I plan to download it in the near future and give the app a go again.