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Customer reviews: Easy Appointment Booking App

Develop by 📆 Servicify

Reviews (420)

Overall rating
5

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Anuff Jameka

Oct 19, 2024  on Shopify

The app suits my needs and is just what I was looking for, We are very happy with this booking solution for our store.

Laura Bradley

Oct 19, 2024  on Shopify

This app helps me organize my business so well! I can change the theme so it fits my site aesthetic and customize correspondence and questions for my services. The support from this company too has been amazing, always happy to answer any questions I have in a very timely manner. Their AI chatbot has also been a huge help when I've been burning the midnight oil and a live person wasn't available on chat! Very happy with this app and all the feature it comes with.

Oceanic Bar + Grill

Oct 16, 2024  on Shopify

This booking app has been a fantastic addition to our restaurant’s operations. It seamlessly turns our Shopify products into bookable events or services, which is perfect for managing reservations for special events like brunches, tasting menus, and private dining experiences. Setup was incredibly easy, with no technical skills required. We love how it integrates with Google Calendar and Outlook, making it simple for staff to manage bookings. The ability to send email and SMS reminders ensures that our guests never miss a reservation. Plus, customers can easily modify their bookings if plans change, which has really helped reduce no-shows. The flexibility to manage recurring events like wine tastings or special dinners, and even allow for subscriptions, has been a huge boost for us. The waitlist feature is great for those busy nights when we’re fully booked, and being able to ask intake questions helps us cater to guest preferences in advance. With no coding needed and full customization, it fits our brand perfectly. Highly recommend it for restaurants looking to streamline bookings, whether for everyday dining or special events!

Intuition Physician

Oct 15, 2024  on Shopify

Not only is it perfect -- exactly what I was looking for, a way to book consultations right on my product page at checkout -- but also when I came up to an issue with installing multiple options and could not figure out how to correct it, the team was immediately responsive, kind, and fixed it perfectly. THANK YOU so much I was so impressed! xoxo, Laura

Lovebngpretty Healing

Oct 14, 2024  on Shopify

The response time is lightning fast and my issue was resolved at lightning speed as well. I have been receiving an influx of bookings effortlessly, I'm super happy with this app and the customer service!

The Capital Distillery

Oct 10, 2024  on Shopify

The app suits my needs and is just what I was looking for. The support is exceptional and speedy. Would highly recommend.

Flutterby Macarons

Oct 07, 2024  on Shopify

I want to thank the support team for their prompt and efficient help. They resolved my issue quickly and made the whole process so easy. Excellent!

STARKraum

Oct 03, 2024  on Shopify

Excellent Support at Easy Appointment Booking! I've been using Easy Appointment Booking for a while now, and I have to say the customer support is outstanding. Every time I had a question or ran into an issue, the team was quick to respond and incredibly helpful. They went above and beyond to ensure everything worked perfectly for my business. Their dedication to providing clear, step-by-step guidance really makes a difference. It's rare to find such attentive and knowledgeable support these days. Highly recommend!

Amsterdam Garden Centre

Oct 01, 2024  on Shopify

Customer service was fantastic. I needed assistance and Qalvin hopped on a call with me immediately and helped me problem solve my issue. Hopefully I can continue to replicate his teachings today!

All Things Quilty

Oct 01, 2024  on Shopify

AMAZING CUSTOMER SERVICE! I had some very specific needs for scheduling various classes. Joy and Qalvin were both available to help me navigate the app and get my first class sessions set up.

Lunico Candle Co.

Sep 22, 2024  on Shopify

Ray and the team have been so helpful in getting our events set up and customised. There are so many options available in this app, and along the way we've had a few questions, and they've been right on the ball to help us. We are very happy with this booking solution for our store.

Flinn And Steel

Sep 13, 2024  on Shopify

So far, this app has been far superior to others we have used in the past, with so many customisable options and configurations! It also has a number of integrations meaning it can be used in a way that best suits your team. The Servicify team are also incredibly friendly and quick to help with anything they can. We now use this app for both our Shopify stores and would highly recommend!

Ourika London

Sep 10, 2024  on Shopify

This app is brilliant! Really easy to use and super impressed by the customer help - they responded really quickly and helped me solve any queries I had. Such a handy app for a Shopify business.

Righteous Savages

Aug 20, 2024  on Shopify

Just had awesome customer service late at night to get our app up and running. Great app, tons of different options and customizations for all needs.

Sherwood Coffee 'n' Bread

Aug 20, 2024  on Shopify

I really like this app. It does everything I need to schedule our cooking classes at https://sherwood.coffee. Great job and looking forward to continue to use this app.

LexingTAN

Aug 13, 2024  on Shopify

It is SO EASY to use!! If you need a way to get more bookings for your small business, this is the way to go!! If you have a moment of ignorance like I did, they are ready to help and save the day! 15 months using Easy Appointment booking and wouldn't THINK to use anything else!

Cammy Nguyen

Aug 12, 2024  on Shopify

Easy Appointment Booking has been working great for us. The customer support is top-notch, always responsive and helpful. Highly recommend!

CuddleHarmony

Aug 09, 2024  on Shopify

I'm very happy and grateful for the customer service i received from the customer support team. After downloading the app i did not know how to use it and set it up for my business. I decided to reach out to Easy Appointment team and schedule a call with them and they were very happy to walk me through the whole process. I would definitely recommend this app to whoever would like to take their business to the next level. Thank You :) Qalvin

Harkensback

Jul 25, 2024  on Shopify

As a small business (fashion boutique) operated by a team of 2 and dedicated to keeping every step of the design, manufacturing and marketing process in-house, we have to lock our boutique doors and operate by "appointment only," in order to focus on all the back-of-house work. That being said, a simple and user friendly (both on the front and back end) appointment booking app is very important to us. We tried the popular Sesami app but found it gave us a lack a lot of customization features and aesthetic feature we were looking for. Easy Appointment Booking was the second app we decided to try and we absolutley love it. It's easy to figure out and so far, the things we've needed to customize have been easy to implement. On top of that, the customer service is AMAZING. Ray is freakin' awesome and the positive comments in other reviews regarding his dedication to customer support is what ultimatley sold us on this app. He has not disappointed us and we are very happy to be able to reach out to him whenever we have questions or concerns. He seems to take pride in this service which makesour experience even better and our investment into this application even more worthwhile. We would highly reccomend :))))!

Mira Fertility Test

Jul 22, 2024  on Shopify

Amazing customer support team of EAB, they are helping with all my inquires. While the settings out of the box are not ideal, team is always ready to help and accommodate my requests with potential solutions to meet my needs.

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