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Customer reviews: Easy Appointment Booking App

Develop by 📆 Servicify

Reviews (403)

Overall rating
5

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

www.lovexlove.fi

Dec 11, 2024  on Shopify

Easy to use and works perfectly for our Bridal Studio appointments. Got help promptly and efficiently when needed.

TE Training Center

Dec 10, 2024  on Shopify

The team at Easy Appointment Booking is absolutely fantastic. We needed an app to manage bookings for our baseball and softball training facility, which includes batting cages. Our requirements were quite specific, and we needed a solution that wouldn’t break the bank. After trying almost every app on the Shopify store, we found that Easy Appointment Booking not only met all our needs but also exceeded our expectations. Their team was incredibly responsive, answering my numerous questions usually within a couple of hours, if not immediately. This level of support was provided even before I signed up for a paid subscription. They also offered an onboarding call to help us get started and scheduled a go-live meeting to ensure everything was in order before we launched our website. The app itself is great and easy to use. I highly recommend the Easy Appointment Booking app. I don’t think there’s a better app or team on the market.

Skinbar by Nicole

Nov 25, 2024  on Shopify

The best app in Shopify for service based businesses. Excellent logical flows. Appreciate the immediate response time to questions and constant updates and upgrades. Highly recommend!

Sue-Ann Staff Estate Winery

Nov 25, 2024  on Shopify

The app is easy to use and set up and the team is incredibly responsive when you have technical questions. Big shout out to Ray for speedily fixing a tiny glitch for us on Saturday! Would definitely recommend this app to others.

Chadkirk's Farm & Country Store

Nov 24, 2024  on Shopify

It's incredibly easy to set up and use and customer service is always really fast and helpful. Can't recommend using this app enough!

The Whispering Willow Farm

Nov 19, 2024  on Shopify

I would recomment this app to anyone that would benefit from appointment booking. We have never had an issue with the app and has always worked perfectly. The customer service is top notch as well.

Brulique

Nov 12, 2024  on Shopify

I finally found the perfect app for booking services! It's the only one I've seen that skips the usual checkout hassle, making booking so streamlined and easy. The support team is amazing—Ray was super helpful and quick to respond. Highly recommend!

BEAUTY CODES

Nov 11, 2024  on Shopify

Great support and availability for troubleshooting. We love the app so far as it supports the business needs with in person bookings, virtual bookings while keeping all ecommerce and event bookings in Shopify for clear reporting.

Ritual Relish

Nov 07, 2024  on Shopify

Great app that does exactly what I need for scheduling and offering bundles and class passes. Great support, too.

Mount Florida Books

Nov 07, 2024  on Shopify

I've just set up the first booking thing and honestly my brain is so fried but the person on the helpline was excellent and walked me through everything (and took the reins when it was clear I am an idiot. the app is working like a dream and is allowing me to offer my customers a fun and seamless way of booking with us. Highly recommend

Dominic Bruce

Nov 01, 2024  on Shopify

Ray is quick to respond and proactive in fixing any glitches or explaining how to set things up properly. Thank you.

Aisha Francis Studios

Oct 30, 2024  on Shopify

I had to check daily for all of the people that weren't automatically being enrolled in a class. Classes were over sold because I had to manually add people into classes. I asked support for a fix and there isn't one. This app does not do what it is supposed to do.

Anuff Jameka

Oct 19, 2024  on Shopify

The app suits my needs and is just what I was looking for, We are very happy with this booking solution for our store.

Laura Bradley

Oct 19, 2024  on Shopify

This app helps me organize my business so well! I can change the theme so it fits my site aesthetic and customize correspondence and questions for my services. The support from this company too has been amazing, always happy to answer any questions I have in a very timely manner. Their AI chatbot has also been a huge help when I've been burning the midnight oil and a live person wasn't available on chat! Very happy with this app and all the feature it comes with.

Oceanic Bar + Grill

Oct 16, 2024  on Shopify

This booking app has been a fantastic addition to our restaurant’s operations. It seamlessly turns our Shopify products into bookable events or services, which is perfect for managing reservations for special events like brunches, tasting menus, and private dining experiences. Setup was incredibly easy, with no technical skills required. We love how it integrates with Google Calendar and Outlook, making it simple for staff to manage bookings. The ability to send email and SMS reminders ensures that our guests never miss a reservation. Plus, customers can easily modify their bookings if plans change, which has really helped reduce no-shows. The flexibility to manage recurring events like wine tastings or special dinners, and even allow for subscriptions, has been a huge boost for us. The waitlist feature is great for those busy nights when we’re fully booked, and being able to ask intake questions helps us cater to guest preferences in advance. With no coding needed and full customization, it fits our brand perfectly. Highly recommend it for restaurants looking to streamline bookings, whether for everyday dining or special events!

Intuition Physician

Oct 15, 2024  on Shopify

Not only is it perfect -- exactly what I was looking for, a way to book consultations right on my product page at checkout -- but also when I came up to an issue with installing multiple options and could not figure out how to correct it, the team was immediately responsive, kind, and fixed it perfectly. THANK YOU so much I was so impressed! xoxo, Laura

Lovebngpretty Healing

Oct 14, 2024  on Shopify

The response time is lightning fast and my issue was resolved at lightning speed as well. I have been receiving an influx of bookings effortlessly, I'm super happy with this app and the customer service!

The Capital Distillery

Oct 10, 2024  on Shopify

The app suits my needs and is just what I was looking for. The support is exceptional and speedy. Would highly recommend.

Flutterby Macarons

Oct 07, 2024  on Shopify

I want to thank the support team for their prompt and efficient help. They resolved my issue quickly and made the whole process so easy. Excellent!

STARKraum

Oct 03, 2024  on Shopify

Excellent Support at Easy Appointment Booking! I've been using Easy Appointment Booking for a while now, and I have to say the customer support is outstanding. Every time I had a question or ran into an issue, the team was quick to respond and incredibly helpful. They went above and beyond to ensure everything worked perfectly for my business. Their dedication to providing clear, step-by-step guidance really makes a difference. It's rare to find such attentive and knowledgeable support these days. Highly recommend!

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