This system is good however you need to know these things, this is a really honest review based on 3 months of constant event bookings and what I've learned about the system and the errors it's created for me too - Customer support is very good and they will help you quickly and efficiently - There is no way to see all of your bookings in one place, you will need to manually go onto the event to see all participant details individually. When you export an event, it will not give you details such as the amount of spots they booked, or any specific comments they make. So if you have an event for 30 people, you will need to check each participant details individually - no way to copy and paste either - it's time consuming - Creating an event is a little time consuming, you will need to double triple check all details are correct - If you want to disable the ability for customers to cancel or reschedule events (say if you have a no cancellation policy) you will need to be on the higher subscription tiers for this, otherwise they will be able to do it automatically through a link - Unfortunately, customers can bypass the easy appointment booking link and just add the product to cart, which means they are not booked onto your event. Which means they purchase a space, however it's not logged on to the event. You will need to triple check this hasn't happened to you. The only way is to disable the add to cart button, but that means if you have products that are not an event, they won't be able to add it to their cart

Joy and Louie were both excellent in helping me with my query. It lasted from around 11:30am to 3:30pm and they were responsive all day - thank you both!

Qalvin is always super helpful in in answering my questions, no matter how silly! The team is incredibly patient and understanding and always take the time to explain things to us.

They are very quick to respond with any issues and have helped make sure it is a smooth experience for our customers!

Excellent booking service with so many features, integrates well into Shopify store page. The support team is amazing, they worked hard and fast to solve any issues I had. Great job from Ray and the team. Highly recommended.

Transformational for our business. It's allowed us to increase the accessibility and visibility of our events, and these are actually now trending as one of our top sellers. Customer feedback is consistent that the booking process is easy to navigate, and it steps away from the admin-intensive method of individual product variants for dates, times, that some businesses might use to offer bookings. One event pays for this for this app for the year, and the staff support has always been nothing less than absolutely excellent.

Their very help when it comes to navigating their app & very quick response when you get stuck on how to add the app to your shopify account.

Very responsive and expert customer team. Had a few, specific teething problems but quickly resolved. Simple App to use, although you do have to upgrade for a few of the more sophisticated integrations. However, the free App is highly recommended.

The tech support was speedy and specifically useful. Eager to start booking birthday parties at our store with this cool app!

Excellent customer service and support. Would recommend to anyone looking to use this their booking system!

Great functionality and customization options, looks very professional and a huge upgrade for our customer experience. Ray and his team are super helpful, friendly, and always responsive if we need any support. Highly recommended!

Joy was a joy to work with- she walked me through step by step on a setup that I was confused about. She offered quick and thorough responses with screen shots. 100% glad I installed this app.

The app has an amazing range of features; well worth it in our experience so far. The ability to use one app for both appointment scheduling AND 1-off event ticketing is key for us. The calendar integration works great, and the team is SUPER responsive if you have any questions or weird edge-cases.

Amazing service! Fixed my errors and made life a little bit easier for me around the holidays. Thank you!

the online help team are very efficient, communicative and helpful - even on a Sunday afternoon! Thank you

Would stall when creating an appointment booking. Never downloaded the contents. Update: The company followed up and connected with me personally. They did a great job listening to my concerns and ensuring they would focus on targeting those areas. Very responsive team for the app. If you do have any issues, don't hesitate to connect with them. I plan to download it in the near future and give the app a go again.

Love it! Super easy to set up, and the customer service team responds quickly and resolves any issues right away. Highly recommend!

This is one of the loveliest software support teams I've encountered - and I use a lot of software and apps! The app itself was fairly straightforward to get going without looking at any directions, and anything that I wasn't sure on, I was able to find a helpful video to sort out. In the end, I only had one thing I actually had to ask support about in regards to setup. I also came in hot with a crisis on my other software and a need to switch to them with a FAST turnaround and they were GREAT in helping me through the import process to get my existing bookings ported over. I couldn't find another option that was as clean and easy to use that would also import my current bookings over. I had a LOT of questions through this process and their support was LIGHTNING fast. Many apps take a day or two to respond, which is fair - but these guys were on it like within an hour max. Ultimately, I can see they really care about what they are doing and are super responsive, that's worth it's weight in gold when you need to rely on a booking software app.

very responsive and helpful and even followed up when I hadn't responded in a while to make sure my issue was resolved!

Very great app, i use the free plan for now and its super intuitive and efficient. I needed help with something, the team was so helpful and patient, i recommend !