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Customer reviews: Easy Appointment Booking App

Develop by 📆 Servicify

The Shopify Appointments and Bookings app helps merchants streamline scheduling, manage bookings, and enhance customer convenience. This review covers its features, pros, cons, and real user feedback to help you decide if it’s the right fit for your store.

Reviews (356)

Overall rating
4.9

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Tevia Rose Products™

Jul 04, 2025  on Shopify

This app has excellent customer service if you have an issue with setting up. The Team takes their time. I worked with Qalvin and he was fab! I highly recommend!

6ixside Jet Ski Rentals Toronto | $139/hr - #1 Easy Jet Ski Rental in Toronto

Jun 30, 2025  on Shopify

BEST BOOKING TOOL EVER! So easy to setup and the support is beyond anything I could've imagined. Tried other tools for my jet ski business but none of them were an all-in-one tool, and none of them worked as well as Easy Appointment Booking App by Servicify.

POMEFY

Jun 30, 2025  on Shopify

Translation is not working probably. I guess it's a good app if you're gonna use it on supported languages.

The Oakwood

Jun 24, 2025  on Shopify

Ray and the team are easily accessible, very helpful and always trying to upgrade their app where possible. We have used 5/6 booking systems now and EAB encounters the least issues by far and generally runs without errors. Very efficient software and simple integration into google calendar

Husted Ceramics

Jun 20, 2025  on Shopify

Really impressive customer service! I think this app is going to make booking our classroom much more flexible for our students and much less time-consuming for us.

Petit Flaneur

Jun 18, 2025  on Shopify

Great app, easy to work with and lots of customisation. Great customer service to with helpful answers and quick responses. recommend this app. You should know the free version only allows for 1 event at a time, but still a great choice.

Pretty Sins Shop

Jun 14, 2025  on Shopify

Feedback for TIPI App: I've had a great experience using the Easy appointment Booking App for booking appointments. The service was excellent, and when I encountered a small issue, the support team was incredibly helpful. They guided me through the solution with easy, step-by-step instructions and were so patient with me—even though I'm not the most tech-savvy person! The app itself is really user-friendly and simple to navigate. Highly recommend!

Modern Mood

Jun 04, 2025  on Shopify

Just downloaded this and already got so much customer support. Highly recommend for versatile booking system. Love that I can put it right in the menu so make it prominent.

Feel Fuzzy

Jun 04, 2025  on Shopify

Have been using this app from last few months. It's been a godsend. If you have a business that needs a booking app. Don't look for anything else. This is where your search ends.

Parched Floral

Jun 04, 2025  on Shopify

I have been using this app within my Shopify store for over two years now and it has been a game changer for me in streamlining bookings for my clients! The team is super responsive and they are always open to hearing feedback for any suggestions on how to make the app even better for users like me who use it a bit differently then classic apt bookings! I have had such a positive experience and highly recommend!

NLRPLS Innovation Hub

Jun 03, 2025  on Shopify

Top notch service! This app has SO MANY possibilities and yet is simple to use. I did have a little trouble understanding the best route to take during setup because there are different ways to make it work - designed to encompass a large variety of businesses. When I have questions, the team is available to help, and the Priority Support with my Pro Plus account has been amazing! Qalvin even jumped on a google meeting call with me to share ways to group my products/variants/and availabilities to make the checkout process more streamlined for my clients. All of my minor issues have been addressed. The support is amazing. The App is amazing! I look forward to learning everything that I can accomplish with Easy Appt Booking. A quick update a few months later: Nothing but amazingness here! If I could give 10 stars, I would.

miTacotuTaco

Jun 01, 2025  on Shopify

This is the best app if you need easy and straightforward installation and a professional booking calendar. The app was up and running on my product page with zero issues which I was happy to discover after having had so many issues installing other apps. The app did what it was intended to do and the look of the calendar was professional and it did not negatively impact other features of my website as other apps had. When I did have a question about fees, the team was quick to respond and there were no hidden fees that I had to worry about. As a non coder, I was relieved to find out, I didn't need to do any coding myself as that is not my forte. So I just want to thank the Easy Appt Booking team for their app as they did a great job in developing it. I highly recommend this app to everyone!

Glamtique Studio

Jun 01, 2025  on Shopify

Great company, twice now they have helped me solve minor issues, that were truly user error/ lack of understanding. They did this quickly, very professional and smooth. Very knowledgeable and understanding. I've been with them almost two years and will not switch.

Salt Your Soul Gift Co

May 21, 2025  on Shopify

Great customer service. Was having trouble getting the "Select A Time" button to show (even after enabling it on my theme.) Opened a chat and it said to expect a response in a few hours but it was actually only a few minutes. Zack fixed the issue right away and now I can get this app up and running and start getting appointments booked!

Lady De Couture

May 20, 2025  on Shopify

liking the app so far, its help me book appointment so early, really helpful for my business, customer service was grate.

Studiofeltcute

May 14, 2025  on Shopify

it's really easy to use compare to other booking apps and the team was very helpful and guided me step by step to set up everything right. if you need an app for appointment booking, this is the best option!

The Holistic Swan

Apr 12, 2025  on Shopify

Ray and his team are super responsive and helpful when it comes to troubleshooting. The app is user friendly and they will do whatever they can to make it work for you and your operation.

Donor Relations Group

Apr 01, 2025  on Shopify

Joy and the support team are so helpful in setting up events and getting things working right! Thank you!

Supercar Experiences

Mar 31, 2025  on Shopify

One of the best booking tools out there. We've paid unspeakable amounts of money of fancy booking tools and they come with so many excuses and limitations. Been using Easy Appointment Booking for about 4 or so months now and I can't find anything to complain about.

NLRPLS Innovation Hub

Mar 20, 2025  on Shopify

Top notch service! This app has SO MANY possibilities and yet is simple to use. I did have a little trouble understanding the best route to take during setup because there are different ways to make it work - designed to encompass a large variety of businesses. When I have questions, the team is available to help, and the Priority Support with my Pro Plus account has been amazing! Qalvin even jumped on a google meeting call with me to share ways to group my products/variants/and availabilities to make the checkout process more streamlined for my clients. All of my minor issues have been addressed. The support is amazing. The App is amazing! I look forward to learning everything that I can accomplish with Easy Appt Booking.

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