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Customer reviews: Easy Appointment Booking App

Develop by 📆 Servicify

Reviews (403)

Overall rating
5

What Merchants Think

Merchants have largely positive experiences with the "Easy Appointment Booking App", appreciating its user-friendliness, comprehensive features, and exceptional customer service. The support team is frequently praised for their swift and helpful responses, with many users noting how the app effectively facilitates booking processes for their businesses. Although some users experience minor setup challenges, the customer service team efficiently resolves issues, contributing to high satisfaction and strong recommendations.

Key Strengths

  • User-friendly interface and ease of setup
  • Flexible booking options suitable for various business needs
  • Exceptional and responsive customer service
  • Seamless integration with existing systems like Shopify and calendar apps
  • Ability to customize bookings and correspondences

Common Concerns

  • Lack of support for monthly rotating schedules for some businesses
  • Occasional technical glitches, though swiftly resolved by support
  • Some confusion during initial setup due to extensive features

Final Thoughts

The "Easy Appointment Booking App" is well-received for its effectiveness in managing appointments across various industries. Its flexibility, paired with outstanding customer service, makes it a popular choice amongst merchants. While there are minor areas for improvement, particularly with certain scheduling configurations, the app overall fulfills its promises and significantly facilitates appointment management, making it a recommended tool for businesses seeking reliable booking solutions.

Mary Smith Art and Gifts

Feb 19, 2025  on Shopify

The responsive customer service I have received with the EASY APPOINTMENT BOOKING APP - $15 Basic Plan has been great! I'm just getting started with hosting workshops so I was excited to see they have a new monthly calendar view - too bad I didn't realize they were upselling when I was chatting with the bots. I am not ready to upgrade to the $25 plan yet. It took a few conversations to set up initially but I was very pleased with how much I could do with this app as far as creating events in my Shopify store!

PunkOuter Games

Feb 18, 2025  on Shopify

Easily the best booking app we've tried. We run a game store with VIP rooms that can be reserved, as well as run recurring events with limited tickets. This app allows us to handle both. It's fantastic.

MessyPlay

Feb 12, 2025  on Shopify

Great app that do exactly as described. Usefull for booking single lessons and courses (subscribtion). But more importantly, a very good and flexible customer care that solves all your potential problems.

TSENS Crystal

Feb 09, 2025  on Shopify

Fast response & amazing and clear explanations steps by steps on how to change something when you don't know how. Would recommend !

L'Occitane Latvia

Feb 05, 2025  on Shopify

I recommend this app, very easy to use and works perfectly. And their customer service is on top, in online call Ray guided us step by step patiently to setup the application.

The Magenta Rose House

Jan 31, 2025  on Shopify

Joy was a pleasure to work with! Helped me learn how to do multiple bookings within one so clients can book different time slots. Joy was very patient and verified everything for me. Wonderful to work with.

Bossanova Wine & Beer

Jan 29, 2025  on Shopify

Our shop has several needs for a booking system (bar reservations, single event, multi-session events) and I didn't want to have to implement different systems. Easy Appointment is extremely flexible and accommodating. At first I was somewhat overwhelmed by all the options -- it wasn't immediately apparent how to connect and customize for what I needed -- but the onboarding session was the most helpful I've ever experienced. The specialist did nearly all the work for me, while sharing his screen and clearly explaining the steps he was taking. In the end, I have a very elegant reservation system and the confidence to update it as needed. Incredible support.

Forest Deli

Jan 28, 2025  on Shopify

Only just started using it, but really lovely customer UX, nice and clean, and the app appears to be scalable as the business grows. Great pro-active customer support with super quick response time. Big shout out to Joy for sorting a theme conflict as part of initial testing.

CityStyles313

Jan 27, 2025  on Shopify

5 out of 5, amazing support, everything was explained in the best way with the best assistance possible. I changed another appointment app for this one and I don't have any regrets.

FairRiver Homestead

Jan 26, 2025  on Shopify

I'm using the free version of the Easy Appointment Booking App and so far, it has been incredible! Super easy to download, set up, link to my Shopify website and start booking appointments. Their online customer service chat is 100% too!

Dahlia May Flower Farm

Jan 23, 2025  on Shopify

Love the app for offering bookings on our Shopify store. Great customer service when I had questions.

Harvel House Farm

Jan 19, 2025  on Shopify

Really good app, easy to use and the automatic integration with your theme works so well, looks great. Excellent customer service too. Really helpful and speedy replies. Can't recommend enough.

Mary Smith Art and Gifts

Jan 17, 2025  on Shopify

It took a few minutes to set up but I was very pleased with how much I could do with this app as far as creating events on my workshop calendar!

Sew Joyful Teaching

Jan 15, 2025  on Shopify

I love this app! Super easy to connect with website. Customers find It easy to book. Always a breeze to make quick adjustments to schedule. And the team is beyond helpful!

Rejuvenate

Jan 13, 2025  on Shopify

Would have been great for our business but it only allows weekly team availability scheduling. Most beauty & hair clinics have monthly rotating rosters so that staff can have several weekend days off a month. Connecting it to google calendar would not have been productive or beneficial as the team grows. The monthly or bi-weekly repeating schedule needs to be an option in-app. Hopefully they can make this improvement soon.

The Recovery Spa

Jan 09, 2025  on Shopify

This app does everything we needed - and the few things that it didn't they have worked with us to find work arounds on it. They are open to feedback and ideas for additional features. Their customer support is absolutely amazing! They are always there to answer questions or help with set up. Very much recommend this app for appointment bookings and tracking pre-paid packages and memberships.

Soul Care Healing

Jan 05, 2025  on Shopify

I've had a great experience with Easy Appointment and their helpdesk (learner here) are wonderful. Highly recommend.

Hou In Bloom

Jan 03, 2025  on Shopify

The team at Easy Appointment have Stellar Customer Service. They by far exceeded my expectations and I'd personally recommend this app to anyone. They customized the application to fix my theme and I couldn't be more appreciative. 10/10 would recommend.

Style-Junction Custom Designs & Prints

Jan 01, 2025  on Shopify

**Fantastic App with Outstanding Customer Service!** Easy Appointment Booking has been an absolute game-changer for managing my business schedule. The app is intuitive, reliable, and packed with features that make booking seamless for my clients. What truly sets them apart, though, is their **phenomenal customer service**. I had the pleasure of working with **Qalvin**, who responded **quickly and efficiently**, providing clear guidance that resolved everything in no time. It's rare to find such speedy and dedicated support these days! If you're looking for an easy-to-use booking app with a team that genuinely cares about your success, I highly recommend Easy Appointment Booking. ⭐⭐⭐⭐⭐!

Boucles Project

Dec 15, 2024  on Shopify

Really great app to manage multiple bookings / calendars / events etc. I love that it syncs with my Google Calendar, I can set my working hours and it also sends my customers reminder emails.

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